the site is the most modern and convenient online service for prompt tracking of parcels of the EMS courier service. Postal service"EMS Russian Post" provides express delivery services for parcels to Russian Federation and in almost 200 countries around the world. Among the advantages of EMS are the high quality of postal transportation and relatively short delivery times for parcels.
IN Lately The company is developing rapidly and gaining increasing popularity.
Using the website's online service, in just a few clicks you can track the exact location of your parcel, which is delivered by the EMS Russian Post courier service.
How to track an EMS parcel by ID?
In order to track an EMS Russian Post parcel, you do not need to have any special skills: you just need to enter a unique track identifier into the parcel tracking line. This parcel number consists of 13 characters (including letters and numbers). You can find it on the invoice or receipt (it is located immediately below the barcode). It must be remembered that when specifying the code, capital Latin letters are used. Immediately after specifying the track number, click on the “Track” button and find out the most up-to-date information about the location of your mail item.
Advantages of sending parcels using EMS Russia:
- ideal price/quality ratio;
- Extensive delivery geography;
- Branded parcel packaging;
- delivery on weekends and holidays;
- Convenient parcel receipt.
It is also worth noting that the EMS service can send both correspondence and various goods weighing up to 30 kg (international delivery) or 31.5 kg (domestic delivery).
Why can't I track my EMS parcel?
Most often, tracking problems are related to two things:
- Invalid tracking number entered. You need to carefully check its completion again.
- The parcel has not yet been registered in the EMS Russian Post database. As a rule, the parcel is registered in the database within 24 hours after it arrives at the company’s branch, that is, tracking must be repeated the next day.
How to receive an EMS parcel?
The company delivers to the recipient's door or to the company's branch. In this case, to receive the parcel, you need to arrive at the office indicated in the destination and present a passport of a citizen of the Russian Federation, or another identity document that temporarily replaces the passport.
In this section you will find a modern and convenient service for fast and accurate tracking of parcels and mail delivered by the EMS Russian Post courier service. This company is a branch of the Federal State Unitary Enterprise "Russian Post" and provides express delivery services for parcels and postal items throughout the Russian Federation and abroad. "EMS Russian Post" has 29 main structural divisions and 42,000 post offices located in major cities Russia, and also provides the population with a wide range of courier and postal services. This company is developing dynamically and has also earned great popularity due to its high quality of cargo transportation and relatively short delivery times.
Using this service, in just a couple of minutes you can track the exact location of a parcel or postal item delivered by the EMS Russian Post courier service.
How to track by number?
It is quite simple to track the transportation and delivery of a parcel by the courier service “EMS Russian Post”: to do this, you need to enter the barcode identifier (track number) in the “#Tracking Number” box. It contains 13 characters, including letters and numbers. You can find this identifier or track number of the postal item on the invoice or receipt; it is located under the barcode. When introducing, pay attention to the fact that capital letters must be used. After entering it, click on the “Track” button or the “Enter” key.
What are the tracking numbers?
When registering a shipment by the courier service "EMS Russian Post", all parcels and packages are assigned a unique number. These track numbers are assigned in accordance with the S10 standard of the Universal Postal Union and contain 13 characters. The first two are letters of the Latin alphabet, followed by 9 digits, after which track number is completed by two letters of the Latin alphabet, indicating the code of the sending country. For Russia these are the letters RU. Track numbers begin with the Latin letter E, which is an express delivery marking.
The track number of the courier service “EMS Russian Post” looks something like this:
Types of EMS postal items
Shipments with documents;
Shipments with goods;
Shipments with goods and documents for the goods being sent.
Why can't I track my parcel?
How to track by number if your tracking request is unsuccessful? The courier service “EMS Russian Post” works smoothly and reliably, so situations where it is impossible to track a parcel are quite rare and are most often caused by two reasons:
- The track number was entered incorrectly in the “# Tracking Number” box. Carefully check that it is inserted correctly.
- The parcel has not yet been registered in the EMS Russian Post database. According to the rules of this courier service, the parcel must be registered in the database within 24 hours after it arrives at the department's warehouse. Try again to track the parcel using the tracking number the next day.
C.O.D
When sending a parcel or cargo, you can order cash on delivery. This means that the recipient, in order to pick up the parcel, will have to pay its cost. The cost of the parcel indicated by the sender when sending it, after payment by the recipient, will be returned to the sender.
Delivery methods
The enterprise "EMS Russian Post" provides its clients with services for the transportation and delivery of parcels, postal items and cargo to the warehouse of the company branch or for targeted delivery to the recipient's door.
How to receive a parcel or postal item?
In order to receive a parcel or postal item, you need to go to the EMS Russian Post office indicated in your destination and present a document proving your identity. This may be a passport of a citizen of the Russian Federation, a foreign passport, a military ID, a certificate of release or another identity document that temporarily replaces a passport.
EMS (ExpressMailService) is an express delivery service for letters and parcels. Departures are made to all cities of Russia and abroad in the shortest possible time. One of the main features of EMS is the delivery of items directly into the hands of the addressee.
EMS is an international service created back in 1998 and currently uniting 190 participating countries, between which it is possible to send items using this system. In Russia, the representative of this service is Russian Post.
Sending parcels, parcels and letters by express delivery is much more profitable financially and in terms of saving time.
Also, express mail delivery has other advantages:
- delivery of items by courier in person;
- the ability to accurately track the location of the shipment;
- wide geography of service (more than 40,000 post offices throughout Russia);
- Packing and delivery by courier is free.
Types of shipments and maximum weight of parcels
EMS shipments have certain restrictions on the weight and dimensions of the package. The total sum of the length, height and width of the packaged item must not exceed three meters, and the length of such a parcel must not exceed 150 centimeters.
EMS parcels sent within the Russian Federation may have Weight Limit 31.5 kg, but other restrictions apply when shipping to other countries. Thus, parcels weighing up to 20 kg (with full list countries can be found on the Russian Post website).
Parcels up to 10 kg are allowed to be sent to the Caicos States, Turks, Gambia, Cuba and the Cayman Islands. For all other countries, parcel weight is limited to 30 kg.
How to calculate EMS delivery
Depending on the destination, ems delivery will differ in price: the further the shipment is made, the more expensive the service will cost. You can calculate the exact cost of sending on the Russian Posts website using a special service.
Also, for an additional fee, the sender can issue Additional services:
- SMS notification about delivery of the parcel to the addressee;
- content inventory;
- indication of declared value;
- payment of the parcel by the addressee by cash on delivery.
Based on this, when sending EMS, delivery can be calculated with an accuracy of a few rubles.
Packaging EMS shipments
The parcel must be properly packaged before dispatch: this process requires compliance certain rules.
But some nuances remain at the discretion of the sender, for example, the choice of packaging. The sender can pack the parcel in any soft shell, cardboard, wooden or plywood box, or polymer container.
It is necessary to take into account possible mechanical impacts on the cargo, so packaging must be selected so that valuables are not damaged during shipment. But the packaging method when sent abroad should not deprive customs officers of the opportunity to inspect the cargo.
It is better to further protect any fragile and valuable items by wrapping them in appropriate packaging materials, while contact with the walls of the solid packaging and impacts on them should be excluded.
If liquids are sent, they must be packaged in such a way that during shipment their contents do not leak out due to mechanical stress. It is advisable to line containers with liquids with absorbent materials so that the liquid is absorbed by them in the event of damage to the main packaging,
Powdered substances have their own rules. Thus, dry coloring powders should be sent only in sealed metal boxes, which in turn are placed in durable boxes. Inside such boxes there must be appropriate protective material.
How to arrange express delivery
EMS shipments are processed at the post office. This procedure involves filling out documents using the following forms:
- Address Label (Form E-1).
- Form required when shipping more than 10 individually packaged items at a time (F 103).
- Customs declaration for goods (CN 23).
- Customs declaration for documents (CN 22).
The last two documents are filled out for shipments to other states.
EMS parcel tracking
EMS shipments, like valuable parcels, can be tracked using a track code that is assigned to the parcel upon registration. The Russian Post service will help you be aware of the location of your parcel: just enter the parcel’s track code in the appropriate field to see where it is now.
ems tracking shipments to other countries are carried out using an identifier, which differs from the track codes for shipments within the Russian Federation. In this case, such a code will contain not only numbers, but also letters of the Latin alphabet (the digital code is assigned only to parcels sent within Russia).
Review of EMS Russian Post - express delivery EMS Russian Post
General information about the company EMS Russian Post
EMS - Express Mail Service - international service, main job of which is the transportation of postal correspondence. The company's work claims to be of a high quality level, and delivery of urgent mail or express delivery is timely. EMS Russian Post is a branch of the state postal operator - Russian Post, and is subordinate to it. EMS express delivery in Russia takes place to all regions, territories and republics of the country. The number of EMS post offices in Russia exceeds 42 thousand. To receive the shipment, just come to the EMS office or call a courier. EMS company has its own branded packaging. If necessary, provides consultation about customs. It is possible to provide the following services: insurance and tracking of postal items, cash on delivery, delivery or sending of parcels outside business hours. Clients are provided with consultation on " Hotline" company. Every client with questions or difficulties can count on individual approach. It is important that EMS works with individuals and corporations.
Express delivery EMS Russian Post
Geographically, EMS Russian Post operates throughout the country and issues IPOs. An EMS client can register their shipment at any EMS branch. If the client cannot register in the office or does not want to, it is necessary to call an EMS courier. Fast delivery to short term will deliver the parcel to the addressee. Principle of operation express delivery EMS inside Russia:
- To send from outside the EMS office, you must call a courier.
- The sender is obliged to fill out all accompanying documentation himself, except for the fields for official information, which are filled out by the courier or operator.
- IN mandatory The courier must be informed of what the item being sent is. The courier has the right to inspect the shipment to identify items prohibited for shipment.
- The courier takes the shipment to the Sorting Center, where all procedures for registering the shipment and processing will be carried out. After completing the operations, the shipment will be sent to the recipient.
- Express delivery EMS works in such a way that the shipment is delivered “to the door” of the addressee.
- If the shipment has not been delivered: the courier is obliged accessible ways(by telephone, notification) inform the addressee about the received shipment. If it was not possible to inform the addressee, the shipment will be stored at the EMS department. You can receive the shipment within 30 calendar days.
- All EMS MPOs to the recipient country Russia are registered in Track&Trace EMS - a unified tracking system. Using the issued track code on the website, you can track the shipment.
- Customs departure procedures are mandatory for all MPOs to and from Russia.
- Clearance of a postal item at customs takes three working days, after which the item is handed over to the delivery service.
- Delivery of the shipment to the addressee's door.
- The weight of postal items should not exceed 31.5 kg
- In terms of size - one side of the item should not exceed 1.50 m
- Another calculation formula: parcel length + largest circumference (other than length) = amount, which should not exceed 3 m
Insurance of EMS Russian Post shipments
EMS provides cargo insurance services against all possible risks of physical damage. You can carry out the procedure for insuring your shipment at any EMS Russian Post branch and when transferring the shipment to the courier by filling out the required application form. When applying for insurance, the sender is required to present the object of insurance to the courier or operator at the EMS office. To obtain insurance, it is important to remember that the amount must correspond to the cost of the investment:
- The minimum insurance amount is RUB 3,000.
- The maximum amount of insurance for correspondence is 20 thousand rubles.
- The maximum amount of insurance for other types of commodity investments is 300 thousand rubles.
- The maximum insurance amount for precious metals is 1 million rubles.
customs control
For residents of Moscow (private and legal entities) EMS Russian Post provides services for registration of IPO for customs control. List of EMS Russian Post services for individuals:
- Checking the correctness of filling out the documents provided to the Customs Service for passing the IVOO
- Taking into account tariffs and limits, an approximate calculation of the cost of the final customs payment is made
- Registration and verification of the declaration (exact indication of the name of the sent attachments and their value in the language of the recipient country, English or French)
- Client consultation
EMS Russian Post tariffs
Things to consider when calculating express shipping costs:
- The distance that the shipment will cover
- Tariff zone of the sender and recipient
- Postage weight
- Availability of additional services
Forms of payment
You can make payment for the services provided by EMS Russian Post:
- In cash to the EMS courier or at delivery points.
- By bank transfer. The client receives a current account where he transfers the specified amount. The account belongs to EMS Russian Post - a branch of the Federal State Unitary Enterprise "Russian Post". Payment by third parties is also possible for companies with which an agreement has been concluded.
- Pay to the recipient. This is only possible if an agreement has been concluded between the recipient and EMS Russian Post.
EMS Russian Post provides the following services for individuals and corporate clients:
- Packing by EMS
- Everything related to customs
- Forwarding
- Insurance
- C.O.D
- Delivery of online purchases
- Payment of compensation
EMS Russian Post website
The official website of EMS Russian Post is www.emspost.ru. Everything is collected here helpful information for EMS customers. On home page On the site you can calculate the cost and delivery time within and outside the country, and track the EMS shipment using the existing track. On the website you can find out:
- More about delivery regions across Russia: locations of offices and collection points for EMS shipments, see the list of branches located in hard-to-reach regions.
- Control deadlines for the passage of shipments within the country and abroad.
- More about EMS shipments from abroad.
- Familiarize yourself with the tariffs for international express delivery, find out about tariffs in the international network area, and about restrictions on the delivery territory.
- Familiarize yourself with the types and costs of branded packaging.
- Read the detailed list of prohibited items and substances for shipment.
- View a sample additional agreement.
- Application form for shipment insurance.
- A guide to tariffs, which describes: tariffs by city, by region, by Russia, by country of the world.
- Bank details for payment.
- Referral form.
Contacts EMS Russian Post To contact EMS Russian Post, use the feedback form on the main website. Unified information service EMS Russian Post - 8 800 200 50 55 (calls within Russia are free) Residents of Moscow and St. Petersburg can contact client offices