With the spread of smartphones running Android OS, a large number of problems that the user must periodically encounter. One of these frequently encountered troubles is all sorts of difficulties with the operation of programs in the service. Google Play. They may not download or install; errors appear when trying to update already downloaded software. All this, even in isolated cases, irritates users, and if repeated constantly, it can create situations where the phone simply cannot be used normally.

If you are faced with this kind of trouble, then do not despair - in most cases, all of them are easily fixable and do not pose a serious problem.

If applications do not download

The very first thing that can cause inconvenience in using a smartphone is that if you want to download programs from the Market, it refuses to do so. Here are the possible main reasons and their solutions:

• Problems with internet connection. Do not rush to blame the device or operating system, comical cases often arise when the phone is connected to an inactive Wi-Fi point, mobile internet with a very poor signal or simply the gadget user forgot to enable any type of Network connection on the device;
• Internal The device's memory is full. It often happens that smartphones with a small amount of memory quickly become filled with all sorts of files and there is simply nowhere to install new applications. You need to check how much space is available and, if necessary, free it from unnecessary programs;
• Incorrectly installed date and time on the smartphone. Some gadget models may show outdated date and time data after a reboot or a long shutdown. This creates a conflict between the device and online service and the latter refuses to work normally.

These are the main problems that interfere with the normal operation of many Internet applications, in particular Google Play.

Updates don't work

Usually, the reasons for refusal to download, install and update programs are the same, they just appear at different stages of using the software. If problems arise with already installed applications in the form of incorrect operation or lack of updates, then the following recommendations can help:

• Most often the main problem lies in incorrect work servicesGoogle Play. They are installed on each Android gadget as a separate application and periodically ask for updates. If the problems in question occur, then you need to try deleting the old data of this application and updating it again. This is done simply: you need to go to the phone section " settings", find the application item and select Google Play services. Next, in the settings, select “ Uninstall updates" After this you should go to Play Market and update this program again;
• Problems with accountGoogle. Fixed by registering a new account. It’s very simple: settings, accounts and then add a new Google account;
• Another rather banal reason for most malfunctions of this kind is the device needs a reboot. Surprisingly, after this simple action, most problems disappear on their own.

These are the main causes of problems with installing and updating applications from the Play Market and options for solving them. It's simple, you just need to spend a little time and attention.

If you are installing an application and see an error with some number, for example, error 919, you can use the following recommendations (the error may also appear without a code).

1. Restart (turn off and turn on) your phone or tablet. In most cases, this is what helps (at least that’s what I always do).

2. Release more space in mind. Check whether your phone or tablet has enough memory to download applications from the Play Store. If programs do not take up very much, then games may require a lot free space. Remove unnecessary movies, music and applications. If you don't know how to do this, this will help you.

3. Often the cause of errors can be the Google app Play when he gets carried away and starts to show off. It is recommended to select Applications in the settings, then select Google Play Market, clear the cache and erase data.

4. If the previous advice did not produce results, you need to roll back the Play Store update to the old version. To do this, select the Google Play application and click the “Uninstall updates” button. Next, go to the Play Market and try downloading the required application or game again.

5. Well, and finally, check if your Internet connection is stable. To do this, open your browser and try to access any website. If you download via 3G, disable “airplane mode” in the network access settings. If you are connecting via Wi-Fi, turn it off and on again.

In general, in any unclear situations with installing applications, try restarting the device, clearing the cache, erasing Play Store data, or clearing the memory.

Users of Android smartphones and tablets cannot do without Google Play Market. Where else if not from it to download applications, music, games? Yes, some people use third-party resources, but they are not nearly as safe in terms of virus threats.

Problems with launching Google Play make it impossible not only to install new programs, but also to update old ones. This means that without it, the device remains defenseless (updates close vulnerabilities in applications that can be exploited by viruses and hackers). In a word, if the Play Market does not work for you, urgently take measures to eliminate this failure.

To make your task easier, we have divided the problems into several groups according to their causes and solutions.

Cache memory errors or failure in system application settings

Google Play, like many other applications, uses a cache (a special storage location for frequently used data for quick loading into memory). It contains information about the latest actions in the program. If an error creeps in, the Play Market will reproduce it until the data in the cache is updated.

To speed up this process, clear the Google Play cache manually:

• Open Android Settings.
• Go to the "Applications" section.
• Find Google Play Market in the list of programs.
• Tap the Erase Data and Clear Cache buttons.

If the Play Store still does not open, restart your device.

If update errors occur installed applications do the same with " Google Play Services«.

In addition, to download new programs and install updates to old ones, correct operation is required " Download Manager" And " Application Manager. Normally, both should be in the list of running programs.

Update errors

If the problem with opening occurred immediately or a short time after installing a more recent version of Coogle Play, roll back the program to the previous installation. Along with the Market update, remove the Google Play Services update.

The uninstall updates button is located in the same menu as the clear cache options.

If there is no such button, it means that the program has never been updated (there are no previous versions).

Problems with the user's Google account

The inability to access the Play Market often occurs due to problems with the user account. You may have recently changed your password mailbox gmail.com, to which your profile is linked, or there was a failure on the Google server and Android stopped recognizing you.

To restore access to your account, connect your tablet or phone to the Internet (via a SIM card or Wi-Fi), go to “Settings” and open the accounts section. The screenshot below shows what the Gmail sync issue looks like.

If you see the same picture, open the menu of this section and tap “Sync now”.

If the error persists, delete account Google on your phone (the button is here) and create it again. Or get yourself another gmail.com account and log in under it.

Installation errors or corruption of the program executable file

Often the failure is manifested by constant messages “An error has occurred in the Google Play Market application.” It pops up when the user tries to launch the application or perform any action in it (search, download). And in some cases - by itself, when some of installed programs decides to check for an update in the background.

You can try to deal with this error using the methods described above. If all else fails, the following options remain:

• Restore the system from a backup copy (if you created it in advance, for example, in the Android gadget management program for Windows MyPhoneExplorer).
• Remove Play Market from your device and install it again. For this you will need root rights(received in advance).
• Perform a factory reset on your tablet or phone (Hard Reset/Wipe).

How to reinstall Play Store

• Download or copy the Google Play Market executable file in .apk format from a properly working Android phone or tablet.
• Enable permission to install applications from unknown sources on the problematic device. The option is located in the Security or Protection menu of the Settings app.

• Transfer the file to the problematic device and start the installation (touch it with your finger).
• If nothing happens or you see the Play Market error message again, open the \data\app\ directory and place the file there.

By the way, to remove the faulty copy of the Market and reinstall it, you can use the same MyPhoneExplorer. After synchronizing your phone with the program, go to the “Files” - “Applications” section, click the line highlighted in the screenshot and click the “Delete” button.

Next, click on the “Download application” icon on the top panel and specify the path to the .apk file.

Viral infection

There are modifications of malware that block the launch of the Android Market so that the user cannot download the antivirus, or even delete the original file and replace it with an infected copy. We talked about what to do in such cases in the article about ways to remove viruses on Android.

After scanning with an antivirus, when the malware is neutralized, you may have to replace the infected Play Market with a clean one.

Play Market is not installed

Today on Russian market Android smartphones appeared without pre-installed Google services. In particular, products from the Chinese manufacturer Meizu, for example, Meizu M3 Note, Meizu M3 Mini and other models. Devices purchased in our country make it possible to easily correct this shortcoming by installing the necessary equipment using another application.

So, to install the Play Store on your Meizu device, tap the “Best” application icon. It contains a selection of available for fast download programs, including Google tools. Tap the "Install" button under the " Google Services" After installation, reboot the device.

Application conflict

Some users learned that some Android programs may not work well with Google Play after installing Freedom. “Freedom” is an application for bypassing the official authorization service for users making purchases in game stores. Thanks to this, dishonest players have the opportunity to purchase virtual goods without paying.

If it is not possible for Freedom and Play Market to work together on your device, you will have to give up something.

Blocking Google Play Market access to network resources

Sometimes Freedom does not block the launch of the Market, but prevents it from connecting to the Internet. When trying to download something, the user sees messages: “The program was unable to contact Google servers” or “There is no network connection, try again later.”

If you have root rights, solving the problem is not difficult - just make adjustments to system file Hosts (on Android it performs the same function as on Windows - it maps domains to IP addresses). The file is located in the \system\etc\ folder. You can get into it either through the Android root explorer (for example, “Root Explorer”), or through the already familiar MyPhoneExplorer running on a Windows machine.

Open the hosts file with text editor, for example, notepad, and delete all entries from it except “127.0.0.1 localhost”. Save without extension by selecting the file type - “All files”.

If network connection errors are not related to Freedom, check your security software settings. It's possible that Market's access to the network is blocked by a firewall.

Firmware corruption and hardware failure

Most difficult case. A fatal firmware failure or hardware malfunction of the device can be assumed in the following situations:

• The problem arose after an adverse impact on the device: unsuccessful firmware update, falling, connection to a faulty charger, etc.
• Along with the Play Market, other applications have stopped working or the failure occurs haphazardly: the program sometimes works, sometimes it doesn’t.
• There are other symptoms of a malfunction - freezes, spontaneous reboots, shutdowns, overheating, inadequate load on resources.
• The above tips did not help solve the problem. It remained even after resetting the settings to factory settings (wipe).

There are only two ways out of this situation - reinstall the firmware yourself or entrust diagnostics and repairs to service specialists.

The tablet has long and persistently occupied an important and integral part in the life of modern humanity. Previously, all the benefits of the Internet and electronic devices could only be used at home using a computer. Today this is not at all necessary; a portable tablet computer can be used anywhere. With its help, business people successfully conduct their work process; users have the opportunity to communicate with each other through social networks, play games, and read books. But what to do when the tablet does not download the necessary applications? This poses a real problem while using the gadget. The installation of the application begins, at one moment a window pops up on the screen with an error number or just an error.

The main reasons why the tablet does not download applications

Most often, users use the play market program; due to its prevalence and demand, it has become the cause of numerous errors and bugs. Delving deeper into this problem, every specialist understands that there are not many reasons why the tablet does not download from this application. Developers are well aware of these problems, but to completely eliminate them would require an incredible amount of work, which could cause even more bugs. Therefore, users have to cope with this problem on their own, referring to recommendations from specialists.

Procedure

To be able to download games, programs and other information to your gadget again, try following a few of the following recommendations:

• reboot the device. Often it is this manipulation that allows you to restore stable operation of the application;

• The reason that the tablet does not download applications may be insufficient memory. The presence of large programs and games, music in the memory can lead to incorrect downloading, which provokes an error. Free up memory from unnecessary files, programs and try the manipulation again;
• Often the cause is the Google Play application. At one point it simply stops working correctly. You need to go to settings, select “applications”, then click on Play Market, clear the cache and erase data;
• nothing worked anyway? Then try to remove the updates and return old version applications. Then you should try downloading the game or program again;

• The fact that the tablet does not download files may be due to a weak Internet connection. You can check access to the Internet using any other browser. Go into it and try to go to any site. Are you loading via Wi-Fi? Then turn it off and on again. If via 3G, then turn off airplane mode;

• set the date and time. If they are installed incorrectly, then the play market cannot work at all. To do this, go to the Android settings, in the system section, select setting the date and time. The best option- this is to synchronize time over the network. Synchronization also does not always function stably; if the time is set incorrectly, then the tablet will not download to the memory card again. In this case, simply turn off synchronization and set the date/time manually according to the prompts on the screen.

After the completed manipulations, the Android OS of the tablet still does not download files? Contact service center, experienced specialists will help you cope with this problem.

The "Waiting to download" message on Google Play is a fairly common problem among all users of Android devices. Sometimes when you're in Once again If you go to Google Play to download the desired application or game, you may be faced with endless preparation for downloading or a “Waiting for download” message.

A very typical problem for Android, which can be solved incredibly simply and quickly using several methods. In this article we will look at the most effective methods.

Sometimes, to resolve the problem with the stuck “Waiting to download” message in Google Play, all you need to do is try rebooting. Restart your Android device, and then try again to log into Google Play and download something from there. This method works quite rarely, but some users claim that it sometimes helps.

Method #2 Stop uploading to Google Play

If a simple reboot does not help, then let's manually try to stop the stuck download on Google Play. To do this, launch the Google Play application, swipe from right to left and go to the “My games and applications” section. Tap the app you're downloading, then tap the cross next to it again to stop downloading it.

In theory, the “Waiting to download” message in Google Play should disappear, after which you can repeat the download again. However, there are cases where simply stopping the download simply did not help. If you have the same case, then let's move on.

Method #3 Disconnect from the network

Obviously, you need to connect your device to the network during downloading. Most of the users use a Wi-Fi connection for their needs. Go to Google Play to track the change in the "Waiting to download" message.

Then turn off your Wi-Fi module. The endless wait for download should be replaced by a message that the application could not be downloaded, which means that the problem with “Waiting to download” in Google Play has been resolved. Try downloading the app you need again.

If the situation repeats itself even after disconnecting the device from the Internet, then let's move on to the next, more radical solution methods.

Method No. 4 Clearing cache and data Play Market/Downloads

If all the previous methods did not help you, then this one can definitely fix everything. Now we will try to stop the attempt to force download an application by clearing the cache and data of applications on the Android system such as Google Play and Downloads. Once you do this, any apps with a "Waiting to Download" message should stop downloading.

Here's what you need to do:

• Go to your device's Settings.
• Go to the “Applications” or “Application Manager” section.
• Go to the "All" tab.
• Find the Google Play app and click on it.
• In Google Play properties, click on the “Clear cache” and “Delete data” options.
• Do the same for the Downloads application.

Ok, now go to Google Play and check if the “Waiting to download” message on the application page in the store has disappeared.