Many owners of Android devices have probably encountered the service more than once. Google Play. Quite often, when using this service, the system displays a message stating that an error has occurred in Google Play. Then follows short description problems and failure code. Let's see what can be done when such problems arise and how to deal with it.
Google Play: what is it?
Let's start from afar and first figure out what the Google Play service is. In fact this service is a remote file storage that contains multimedia content and software used in the Android OS environment. In essence, the Google Play service is similar to the AppStore, which is designed for Apple devices. If you pay attention to the service itself, you will notice that all the content in it is organized by content type.
Games, programs, films, music, books, etc. are sorted separately here. There is also an option to highlight paid and free content. And even though you bought some game or program, a service error is a common problem for the Google Play service. Next, we will look at the most likely causes of failures, as well as recommended troubleshooting techniques.
Why might errors occur in the Google Play service? The most common cause of error messages and crashes is that the service cache is full. In some cases, an error in receiving Google Play data may be associated with the installation of unofficial firmware, as well as with updating the service. In some cases, incorrect user identification may occur. As a result, it becomes impossible to log into the service using an existing account. Finally, if the software installation is initially performed on a removable memory card, then we can assume that it may be faulty or there is simply not enough memory on it free space. But let's consider everything in order.
Google Play errors: types and codes
Regarding types possible errors related to the operation of Google Play, then almost all of them are related to the installation of programs, applications and games or to updating already installed software. The most common errors are codes 927, 923, 921, 919, 905, 498, 492, 491, 413. However, it is somewhat unclear why the service produces so many different errors, although the root cause is basically the same.
"Google Play Service": an error occurred
Service failures are quite common. It is worth noting that in some cases, Google Play error number 921 may appear, which is unknown. However, even the appearance of this error indicates that some content in the system cannot be updated or loaded. But if all errors are of the same nature, then the methodology for eliminating and correcting them in almost all cases should be the same. It comes down to three simple things: clearing application data and cache, removing service updates, and entering your account correctly. Of course, Google's mistake Play Market may be associated with a malfunction of the removable storage medium. This will be discussed a little later. First, let's focus on the simplest solutions.
The simplest method for eliminating errors is clearing the cache
Let's assume that an unknown Google Play error occurs during the process of downloading data or updates. For some reason, the service itself cannot identify the failure, indicating that the cause is of unknown origin. Typically, this is a Google Play error type 921. Taking into account all of the above, the first thing you need to do is: go to settings mobile device and select the application menu there. Find it on Google Play. When entering the main menu of the desired section, you need to use two buttons, namely deleting data and clearing the cache. If the error does not contain code 905, then you can leave the updates alone. If an unknown Google Play error with code 921 appears, you can eliminate the cause using the method described above.
Uninstalling updates
As for the unpleasant situation associated with the appearance of error code 905, in this case you will have to remove all installed service updates. IN certain cases You may need to completely remove all Google services. In the example above, it has already been said that the service management menu has a special button for uninstalling updates. Nothing bad will happen if you perform this operation and reboot the device. If you reconnect to the Internet, the automatic update service until the latest revised release. In this case, you will be able to bypass the installation of the previous clumsy pack. In principle, if you apply deleting data, clearing the cache, and uninstalling updates, the problem should be solved.
Deleting an account
Despite the fact that the problem with loading content should be solved quite simply, in some cases this problem may be due to the fact that the service simply does not recognize registered users. The easiest way out of this situation is to enter the correct data specified during registration. Practice shows that this method does not always work. Often messages that an error has occurred in the Google Play service are issued with failure codes 492 and 905. These are the most common cases. How can I fix it? Google error Play this type? Very simple. You just need to delete your account, and after rebooting the system, log in again.
To perform this operation, you must use the settings menu. Here you need to select the accounts section. In particular, the user should be interested in a Google account. After entering the control window, you simply need to use the delete registration button or the corresponding line from the menu. Deleting registration data is a thankless task. Especially in cases where the user does not remember what password and email address he used.
On the other hand, if you have all the necessary data, then after a reboot the system itself will prompt you to log in with an existing account or create a new one. You can enter all the required information, after which an automatic connection will occur. If you have problems logging in, you can try to recover your password (this method will only be effective if you know the address Email Gmail) or create a new account and try to log into the service using it. It is worth noting that such registration can always be changed if you suddenly remember the details of your previous account. These manipulations are carried out in the accounts section with the selection of the Google service.
Restoring the memory card
The most serious problem when a warning appears that an error has occurred in the Google Play service is the malfunction of the removable media due to physical damage or a software failure. This problem is quite difficult to solve, but in this case there is a way out. The memory card will have to be formatted using a special utility that must correspond to this type of media. First you need to find out some controller codes.
After this, you need to download the corresponding program from the equipment manufacturer’s website. It is worth noting that in each specific case you need to use different programs. When inserted into a computer, the memory card is often not even detected. This is the worst case that can happen. However, when formatting removable media, you can achieve the desired result. It is best not to change the default settings and not to download applications and programs to removable media. For this purpose, it is better to use the internal memory of the device itself. Believe me this method will allow you to get rid of many problems.
Conclusion
If a message appears that an error has occurred in the Google Play service, do not worry ahead of time. Any of these problems can be easily resolved. However, in this article we did not consider the possibility of exposure to viruses. Practice shows that this problem mainly appears as a result of the influence of spyware codes, programs or regular spam. Such objects usually act as follows: first they try to open some page on the Internet through a browser, and then redirect them to Google Play. Here you are already starting to wonder whether the developers themselves installed malicious codes in some of their applications to increase the popularity and increase the number of downloads of their products and the products of their partners?
Here it is worth considering whether they are related Play errors Market with the failures that the service so diligently reports. However, if such problems arise, then the standard solution in this case will be to delete the cache contents. Of course, you can try using more drastic measures, for example, performing a factory reset or hard reset. However, in most cases such procedures are not required. In addition, after completing the last operations, the user can easily lose everything software, which was installed on a smartphone or tablet. So what's better once again think things through before attempting such steps.
Have you ever encountered a situation where you were working through several settings on your phone to make certain changes, or simply exploring the options for customizing your device, and suddenly received a message that Google Play Services has stopped working? Google Play services app has stopped", after which they could no longer continue their manipulations?
Let's say right away: if you receive such an error message, then there is absolutely no reason to panic. You just need to try to correct the situation using one of the methods that we will offer today, and continue to calmly work with the smartphone settings. The Google Play services error that occurs is not related to your actions or your device, but to the loss of some transmitted data at one of the setup stages. It's not even a bug, but a technological glitch that caused some data to get lost or couldn't be tracked, and Google Play Services eventually lost that connection, causing it to stop working.
There are various reasons why the Google Play services error can happen and we will accordingly discuss different methods to solve this problem. As mentioned above, the reasons for stopping Google services cannot be stated with absolute certainty, since they lie in the peculiarities of data transfer technology. But the crash usually happens when you make some changes in the settings of the Android operating system. Try to take the steps we suggest sequentially - depending on what exactly went wrong, you can fix the error in one of these ways.
Method 1: Clear cache
One of the possible solutions to the problem of stopping Google Play services is clear cache Google Play Services system application. To do this, go to Settings and select the “Applications” section. Now you need to select the Application Manager and click on the “All” tab. Next, we find Google Play services and click on it once - we see the configuration options for this application. Select the "Clear cache" option and click. Once you have successfully cleared the cache from this app, you need to restart your smartphone to avoid Google Play services error in the future.
Method 2: Reset app settings
To reset application settings, you need to use the Application Manager to go to the Google Play services settings in the same way as in the previous method, and then click on the “All” tab. Now find the “More” sign in the upper right corner of the screen and click on it. Next, a menu will appear that will offer among the options " Reset application settings". Click on this line. To ensure that the changes you have made take effect, simply restart your phone and the message “Google Play Services application has stopped” should disappear forever.
Method 3: Add your Google account again
If you still continue to encounter the same problem, then go to the settings and find the “Accounts” section. Click on it and you will get a list of accounts you have created on the device. Your Google account will also be on the list. Click on Google and then click on your email address on the page that opens. Once you click on your email address, you will be taken to a page that contains information about how your Google account works on the device. Find the 3 dots symbol in the upper right corner of the device, click on it, scroll down the list that opens to the line " Delete your account". Click on it to have your Google account deleted.
Once this is done, you will need to re-add your Google account to the device. To do this, go to the Settings section, and then to the “Accounts” section. There click on " Add an account" and select Google account. Next, you will have to enter your Gmail (email address) and follow the instructions to complete adding the Gmail account to the device. This method has repeatedly helped users deal with errors when installing Google Play applications and, in particular, with Google Play services error.
Do you have your own methods for fixing the error? Tell us about them in the comments. We are sure that your solution to the problem “An error occurred in the Google Play Services application” will be appreciated by grateful users.
If an error occurs in the Google Play Services application, you can fix it by resetting the cache, adding your Google profile again, or reinstalling updates. These are general troubleshooting methods, but depending on the error number, other methods may be needed.
Bug fix
So, an error occurred in the “Google Play Services” application, let’s see how to fix it and return Android to a normal, working state.
- Reboot your device. This simple recommendation helps eliminate some system failures without unnecessary hassle.
- Make sure that your mobile traffic has not run out, your Wi-Fi connection is stable, and there are no connection problems.
- Launch Play Market, find the Google Services application, open its page and click Update. The firmware will be updated to the latest version.
If these measures did not help fix the problem, then you will have to do a little digging in the phone’s settings and work with the cache and application updates, as well as your Google profile.
Reset cache
The cache stores data to quickly launch the application. Sometimes, along with the “correct” data, there may be incorrect information that will interfere with the launch, causing an error. Let's fix this flaw:
- Go to settings, open the “Applications” section
- Go to the “All” tab, find Google Services.
- Open the program page, click “Stop”, then “Clear cache”.
- Repeat the operation for the Google Services Framework application.
After clearing the cache of these two programs, reboot and make sure that you were able to fix the problem that was preventing you from using your mobile device normally.
Re-adding a profile
If nothing has changed after clearing the cache, try adding your Google account again.
- Open settings and find the “Account” field (or the “Accounts” section).
- Find the Google profile you are using and open its synchronization settings.
- Call up the additional menu and select “Delete”.
After deleting your account, restart your device, open settings and in the “Accounts” field, click “Add”. Select your Google account and enter your email and password for your existing profile or create a new account.
Reinstalling updates
Another way to fix the error is to uninstall the Services updates and then install them again. The "Uninstall updates" button is disabled by default, but this is easy to fix:
- Open the "Security" section.
- Go to the “Device Administrators” submenu.
- Uncheck the box next to “Remote control”.
- Confirm deactivation of the function by clicking “Disable”.
After disabling the “Administrator”, you can go to the “Applications” section, open additional Services settings and uninstall updates. Be sure to reboot to save your changes.
To reinstall updates, launch any built-in application. It will not open immediately, but will prompt you to install Google Services updates first. Agree with the installation and wait until the procedure is completed.
Reset
If the above methods do not solve the problem, use extreme measures - reset the settings.
- Open the "Backup and Reset" section.
- Select Reset Settings. Not network, but all Android settings.
Please note that on Android, resetting the settings also means deleting user data from internal memory devices. Therefore, to avoid losing important information, make a backup copy before resetting your settings.
Correcting errors by numbers
Almost all Android errors have a serial number, with which you can find out why the problem occurred and what to do to fix it. As a rule, to fix errors in the Google Play Service, it is enough to use one of the methods listed above, but sometimes you have to look for other ways to solve the problem.
Error 24
A failure with this number occurs when the application is reinstalled, when its data overlaps with information about the previously installed application. To fix this problem you need Root rights and Root program Explorer, through which you can get to the sdcard/android/data directory and delete unnecessary files applications.
Error 101
Message number 101 appears due to lack of space on the device. To fix the problem, clear your memory, delete the Play Store and Google Play Services program cache. Clearing the cache in Services also corrects errors with numbers 413, 491, 492, 495, 504, 911, 919, 920, 921, 923, 941-942.
In some cases, in addition to clearing the cache, you need to add reinstalling your Google account, turning Wi-Fi off and on, uninstalling Google Service and Play Market updates, and resetting your settings.
Every third owner of a gadget running the Android operating system has seen error notifications on the screen. Most of them are related to the operation of Google Play services. Basically, you see a notification like this: An error has occurred in the Google Play services application. This kind of malfunction is a failure of a given program or system applications that interact with each other. In this article, I will describe what errors exist related to Google Play services and indicate methods that will help get rid of them.
Error without number
Problems and error notifications in Google Play services are common. Many of them have their own number, which can be used to determine what exactly the problem is or help narrow down the search for solutions to the problem. It also happens that Android did not indicate the error number in the Google Play Services application.
In this state of affairs, you can take turns performing the following actions:
Errors with number
Errors with the number help identify the fault. Each code contains information that will help in troubleshooting. There are a lot of notifications with codes, so in this article we will sort them in ascending order.
Unknown error code during application installation -24
Error 24 when installing an application on Android occurs when there is a “data overlay”. It usually appears during the re-installation of a program that was already on the device. The reason is a conflict when installing new files with the “previous files” of the application remaining in the system.
To resolve the problem, you must delete the previous application files. For this you will need. Using the Root Manager or Root Explorer applications, which run with superuser rights, go to the folder sdcard/android/data/ and remove outdated files of the desired program.
The application could not be loaded due to error -101
Error code 101 notifies you that there is not enough free space in the memory of your Android device. To resolve, free up memory:
Google Play Services app could not be updated due to error 403
Typically, the problem occurs when you try to pay for an item in the Play Market when two or more Google accounts are connected to your Android device.
Elimination process: Leave only one account with which you wish to make a purchase. This instruction will help on Android. Then uninstall the program with which the problem occurred and repeat the purchase again.
Advice! Read the information at the link if you received a 403 Play Market error code in another application.
Error code 413
If you work for Android device through a proxy server - this may cause some malfunctions. To resolve, do the following:
- clear the cache, stop running, and then clear the Google Play Services app data;
- do the same with Play Market;
- Clear cached data from the Internet browser you are using.
Code 481
The cause of the malfunction is a malfunction of the Google account.
The solution is to link a new account after deleting the old one:
Android error 491
Error code 491 occurs when downloading programs from the Play Market or when trying to remove them. Corrections:
Error code 492
The problem occurs when the Dalvik virtual machine, which runs in java and is an integral part of the Android operating system, fails.
To get rid of the error, clear the cache and data in the Google Play Services and Play Market applications. If the error code 492 notification continues to appear, you can do the following:
Important! Both methods delete personal data from Android devices! To save the necessary information, make a copy of the data.
Error code 495
Error code 495 in the play market is associated with malfunctions in the Google Play Services and Google Service Framework applications. Try clearing app cache and data: go to Settings → Application Manager → open the app you want → tap Clear Cache and then Clear Data. Then check your work. Uninstalling Play Market updates may also help.
If the problem persists, disable your Google account on the gadget, restart the device, and then log in to your account again. To do this, see the fix analogy.
Error 498
The problem is that your device's cache is full. It needs to be cleaned. It can be cleaned:
Error 504
The malfunction is similar to the error with . The solutions are the same.
Error 911
Often the problem is related to the end of authentication using Wi-Fi on some web page that requires authorization. To troubleshoot:
Error 919
Notification code 919 appears if there is not enough memory on the device to download the application. To successfully download the application, free up memory from unnecessary programs, photographs and other media files.
Error 920
The problem occurred due to problems with the Wi-Fi connection. To fix this:
Error 921
Notification code 921 is associated with blocking of new applications during installation. To resolve this issue in Play Market and Google Service Framework, clear the cache. How to do this, by .
Error 923
Code 923 when loading applications occurs due to a full cache or during program synchronization. How to fix:
Error code 926
A notification with code 926 appears on the screen of an Android device when downloading any programs from Google Play. To resolve, try the following:
Error 927 in Play Market
Basically, the error can occur if you are trying to download an application on your Android device while the Play Market application itself is being updated. In this case, just wait until the procedure is completed.
Malfunctions with code 941 - 942
Failures are also associated with the operation of the Play Market. How to fix:
- In Application Manager, stop work Play Market. Then clear your data and cache.
- Perform similar actions with the Google Framework and Download Manager programs.
- Disable your Google profile, restart your device, and sign in to your account again.
Server error RH-01
Afterword
Many system-related problems Android applications, can be solved by simply clearing cached data, deleting updates or conflicting applications. Some are solved by setting up a Wi-Fi network or re-logging into the Google profile on the device. In more severe cases The only thing that can help is resetting the data or editing it system files using root rights.
To protect yourself in the future from common mistakes, follows:
- use optimized applications;
- periodically clear cached data and delete junk files so as not to completely fill the device’s memory;
- When downloading programs, use a stable Wi-Fi connection.
That's all! I will be glad if you solve the problem and write about it. If you have any questions or need advice, write in the comments. Perhaps together we can help you.
Good luck and may your gadgets be in good working order!
While using your mobile device on operating system“Android”, all users use the services of the official Google Play application store, but not always successfully. The fact is that even such a proven application can malfunction and many people have to see on their screen “an error occurred in the google play services application.” First of all, you should understand that this is not the fault of the gadget manufacturer, problems can be different and their causes also differ, as well as solutions, but first things first.
Crashes without ID
Basically, errors that occur have a serial number, by which it is easy to determine its cause, but it is also possible that an error without a number occurred in the Google Play application. The solution to this issue is the following procedure:
- first you need to go to the application configuration (look in the phone settings) and clear the Google Play intermediate buffer;
- if it doesn’t work, reinstall the application store;
- clear the "Google Services Framework" staging buffer;
- check that the date and time set on the device are correct and change if necessary;
- check your internet connection.
Based on the available number, it is easy to determine “where the legs are coming from,” so it is worth describing the elimination of the most popular errors and identifiers.
Error ID 101
This failure occurs when there is not enough free space on the device. The problem can be solved, of course, by clearing the memory. This can be done manually by deleting unnecessary data or using special utilities, which will clear the Cache of all programs and free up a sufficient number of megabytes. When error 101 occurs in the Google Play Market application, it is advisable to clear the Cache in it as well.
Error ID 403
This problem occurs when several devices are installed on the device at once. Google accounts. Naturally, to fix it, you need to delete unnecessary data or log in from your main account, delete the application that failed, and try to install it again.
Error ID 481
It also has a connection with incorrect account operation. When google play market error 481 occurs in the application, you can fix it by deleting your account from the device. After this procedure, you need to reboot your phone or tablet and create a new account.
911 ID Error
The failure occurs due to a failed verification procedure while connecting to the Internet. To solve this problem need to:
- clear cache and app store data;
- Using a mobile browser, go to APN and try downloading again;
- connect to another network, possibly mobile.
Error ID 919
This problem arises just like 101 due to insufficient memory on the gadget and is solved, in fact, in the same way. It is necessary to remove unnecessary programs or other data from the gadget, then the question “an error occurred in the Google Play services application: how to fix it” will no longer arise.
Error ID 920
This problem is based on incorrect operation wireless internet connections. To resolve the problem, you should first try to reconnect to Wi-Fi networks and download the program.
If this action does not help, then you need to delete your current account, restart the gadget, and create a new account with which to log into the virtual store. The last solution is to clear the data and Cache memory of the Google Play service. After this, you must restart your device and enter the Play Store again.
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