Owners of gadgets, both old and new generation Android operating systems, are faced with errors like: “the application has stopped.” In the English version it sounds: “Unfortunately, the process has stopped.” The malfunction affects many gadgets from well-known manufacturers: Samsung, Huawei, Lenovo, Sony Xperia, LG, Xiaomi and others.

What to do?

The error may appear in third-party (user-installed) or system (pre-installed) applications. The following actions depend on which application and in what situation throws the error. If the notification appears with some frequency or when you launch a program you have installed (Viber, Talking Tom, Cool Reader, etc.), use the tips from this manual. And if the problem is with system ones, which often appear on the screen and do not allow you to interact with Android, I advise you to additionally read the recommendations for elimination using the links provided. From the list, select which applications are causing the problem:

  • - one or more applications from the Google Apps complex (Gmail, Calendar, Google Play Games, etc.);
  • - related to updates to Google Play;
  • - "Phone" application;
  • - is responsible for setting up the graphical interface.

In addition, system applications are connected to each other, which means that an error in one can affect another. So, for example:

  • a problem with settings (com.android.settings) may affect com.android.systemui;
  • "Downloads" may affect "Google Play";
  • "Google Play" is associated with " Google Services Framework";
  • The "Google" app is associated with com.android.systemui.

I also want to note that the cause of all the troubles may be a third-party, unoptimized program recently installed (or recently used/updated) on the device.

From my experience, I will say. The error indicated any application, but not the one that was the culprit. This malware turned out to be a constantly updated “news feed” that “devoured” the smartphone’s resources and prevented the normal operation of all other programs.

How to fix?

It is necessary to carry out a set of technical procedures, which in 90% of cases help solve the problem.

First try clearing the cache of the application that is throwing the error. This is done in the settings:

Check functionality.

Rolling back to its original state may also help (if it is a pre-installed application):


Check to see if the problem is resolved. If this is the case, I recommend not updating the application for a while until a new update is released.

For user-installed programs, try a normal reinstallation (that is, uninstall and install). Then check if everything is in order.

Important! If the error prevents you from interacting normally with the interface, go to and follow the specified procedures.

If the problem is in the application, clear the cache and reset them to their original state.

Additional Information

Perhaps some observations will help give you an idea in solving the problem:

  1. "Application has stopped" may appear on older devices when migrating from the Dalvik virtual machine to the ART runtime. The error is due to applications not optimized for ART.
  2. IN safe mode the error does not appear? Uninstall or roll back updates to the program that is causing the error. Try to wait new version or replace temporarily with an analogue one.
  3. Keyboard problem? Select it temporarily and use it until the next update. You can do the same with other programs that are vital for an Android gadget.
  4. Troubleshooting errors in Google applications can help. Afterwards, log into your account again and check if it works.
  5. The surefire way to fix the problem is. At the same time, all personal information will be reset, so take care of .

Couldn't solve the problem? Describe it in detail in the comments. Together we will try to find a way out of the situation.

These days, Google apps help us cope with a variety of tasks. In any difficult situation, we turn to Google for help and get a solution. But it also happens that you urgently need something in the Google application, and suddenly a pop-up window appears with the inscription: “”. And you also have to stop in the middle of the journey. This is very annoying, since you never received the desired solution and at that moment you found yourself completely helpless.

But don't give up: we will give you simple options that will help you easily solve your problem if you encounter this error. We will also teach you how to get out of the situation if Google Search I settled not on the Google application, but on any other application. We also have an easy solution for situations like screen overlay detection, Google Play services stopping and many other errors for Android devices.

There are several reasons why a Google app might stop working. The Google app you're using may be out of date, or there may be another problem with the Google Play app. Trouble may be caused by lack of free space on your device with something else. Currently we have 3 solutions, at least one of which will help fix this error.

Solution 1: Update Google app to latest versions

There can be several reasons for the Google App has stopped error and one of them is due to an outdated version of the Google Play app installed on your Android device. Therefore, you should update the Google app to the latest versions to resolve this issue.


How to update Google Play Services to latest version:
If you saved in the device settings automatic update Play Store, then the Google app should be automatically updated to the latest version. But due to low connectivity, services may not be updated. You can update the Google app to the latest version using this link.

Solution 2: Clear Google App Cache

Whenever you search for something in the Google app, some data, search results, and search queries are saved as a cache on your device. Google apps can also crash due to cache. You can try clearing the cache and see if that fixes the problem.
To clear Google app cache: the following actions:

Clearing the cache can fix the error in the Google app. You can even clear the cache of all apps using the same method.

Solution 3: Clear all Google app data:

There may be several reasons why the Google app is stopped and the glitch may be related to the Google app data. Therefore, as an alternative solution, you can try deleting all Google app data. Clearing Google app data will not delete your device's internal data, it will simply delete the result of saved search queries that you performed in your Google app.
To clear Google app data: the following actions:

We hope that at least one of the three solutions proposed here will help you deal with the problem " Google app has stopped" If you tried some other solution and it worked, please share it in the comments to the article. Your experience may help other users.

The Play Market is a source of new applications and games for Android device users.

However, this database may sometimes not work and cause a crash on our device. How to deal with this?

The Play Market may not work for various reasons, fortunately they are almost always quite easy to fix.

There are many ways to help restore normal operation. Below you will find the main proven reasons why the play market does not start and how to fix it.

The first reason why it doesn’t work on the Android Play Market is a problem with the cache.

In most cases, clearing the cache solves the problem. This is the place where temporary data is stored to speed up the opening of Google Play Market.

They can make mistakes there that cause the application to not work properly.

To delete the cache, go to the Android settings, and then go to the “Applications” section.

There you will see the application manager. After clicking on it, a tab with all programs will open - look for “Play Market” and click on it.

NOTE: I am describing and inserting pictures from Android 6, or rather Android 6.0 on a Samsung Galaxy smartphone. You may have a different version and a smartphone or tablet, so some inaccuracies may occur.

Now select “Memory” and at the very bottom click “clear cache”.

Then go back and click “Clear data” and then click “delete”.

Now check if the play market is working, if not, then in the same device manager, click on it. You will see “turn off” and “stop”, and at the very top right: “options”. Click on these options and click on the “Uninstall updates” line that pops up.

We check the functionality. If it doesn’t work, we carry out exactly the same operations with the Google Play Services application. To do this, after opening, click on the “Memory” option and click on the line: “clear cache”

If it works now, great; if it doesn’t work, move on. In the window where you went to memory, click another option: “Data Management”, and then click “Delete all data”.

NOTE: If you cannot find the required options yourself, then completely clear the entire cache of your phone.

The second reason why it doesn’t work on the Android play market is that Google account failure is disabled

If the above does not help, try deleting your Android's Google account - this may help solve problems with the Play Market.


To do this, go to the Android settings and go to “ Accounts" Select your Google account and then remove it from your phone.

Then we return to the account settings and select “Add a new account” - enter the data and add.

Sometimes, to fix the problem, you may need to use a different account. Then go to the new registration form Google account and make a new registration.

Just before doing this, clear the application cache and play store data, and only after cleaning, go to the “Settings> Accounts” section of Android and add a new Google account.

After logging in, try using the play market. If the store is unlocked (working), you can remain in the new account or try to return to the old account.

The third reason why it does not work on the Android play market is the wrong date and time

This may seem minor, but setting the correct date and time may be required to log in to Google's servers.

If you have the wrong date or time set, Google servers will have problems synchronizing your settings. As a result, you will not be able to log into the Google Play Store.

For installation correct date and time, go to “Settings => Date and time” and it is best to select automatic setting.

If, until now, everything was set to automatic, try switching to manual and entering the exact time and date.

The fourth reason why it does not work on the Android play market is the use of a VPN or proxy server

If you use VPN or proxy servers, this may be the cause of problems connecting to the Play Market.

Proxy server settings can be easily checked. When connecting via Wi-Fi, go to Settings => Wi-Fi, and then click on the network you are connected to. From the context menu, select “Change network”.

There will be options for Wi-Fi networks. Check the "Show advanced options" box and make sure that under "Proxy Server Settings" the position is set to "None".

The second option is VPN - it can be different here. The first option is to use a VPN app.

If you have it, try disabling it or removing it completely. The second way to connect to a VPN network is to add VPN network settings.

Go to Settings, then select More details... under Wireless & Networks.

Open "VPN" and make sure that the list does not have a VPN connection configured. If you have one, remove it.

The fifth reason why it doesn’t work on the Android Play Market is that the Internet is blocked

Android can have many applications that are used to manage your internet connection.

They allow, for example, blocking access to individual applications. Some devices (for example, Huawei) have a built-in function that allows you to manage applications for connecting to the network (“Settings => Data transfer management => network application” - make sure that the play market has access to the Internet using a cellular connection).

If you have an application (for example, No Root Firewall), make sure that it is not configured in such a way that it blocks access to the Internet in the Google Play Store. You can also try removing it completely for testing.

If you are trying to connect to the Play Store using Wi-Fi, turn off all wireless networks and activate cellular data.

Check connections to the store on the mobile Internet. If at the beginning you tried to connect to the store via Mobile Internet, try to do it exactly the opposite - turn off cellular communication and connect via Wi-Fi only.

Look, maybe you accidentally disabled applications or system services, without which the play market cannot work (for example, a download manager).


Go to Settings > Apps or Settings > Manage apps, and then go to the accessibility apps tab (or scroll to the bottom of the list).

Everything from phone applications will be there. Check if any of them are related to system services. If something is disabled, turn it on.

That's all, however, in the case when nothing helps, there is another “extreme” option - reset the phone settings and restore to default. Please note that you will then lose all data, text messages or photographs stored in internal memory phone.

To restore the default settings, go to the Settings menu and then select Backup & Reset. Select Factory Reset and wait for the phone to reset to default settings.

If none of the above helps, contact your to the best friend with a description of the problems - this is the form below comments. Good luck.

Even if Android is amazing, it is not 100% stable. From time to time you may encounter some problems, small and big.

One such problem is a notification popping up on the screen that says . This problem usually occurs while the application is running or in use, resulting in data loss. Here are a few methods you can use to solve this problem.

1. Soft Reset

Sometimes an app crash is a one-time occurrence, and performing a soft reboot will help resolve the issue. Soft Reset means turning off the device, keeping it off for a few seconds, and then turning it on.

Being electronic devices, smartphones are prone to problems. Sometimes a simple Soft Reset can solve the problem. It is recommended (but not required) to restart your smartphone at least once a day.

2. Forced stop

Force stop means forcefully closing an application if it does not close or behaves differently than usual. Force stopping an application removes any process associated with it. Here's how to force the application to close:

  1. Go to your phone’s “Settings”
  2. Go to “Applications”
  3. Find the app that is behaving strangely or closing on its own
  4. Open it up
  5. Click “Force stop”

Your application should now work fine.

3. Delete application cache or application data

Sometimes clearing the app's cache can solve the problem. To delete the application cache, open the application in the application manager and click on "Clear cache".

If the problem is not resolved, try deleting the application data. Deleting app data will also clear the app cache. Deleting app data may delete all data stored in the app, so make sure you have a backup of your data. To remove application data, open the application in Application Manager and click on “Clear data”.

4. Uninstall and reinstall the application

Sometimes deleting the app and reinstalling it from the Play Store may also solve the problem, given that the app is not a system app.

5. Clearing the system cache

If this problem occurs in multiple applications, that is, multiple applications stop on their own, you may need to clear the system cache. Here's how to do it:

  1. Turn off your phone
  2. In this step you need to enter recovery mode, the entry method may vary depending on the device model, for example, Samsung allows you to do this with the following key combination: press simultaneously Volume up+Power+Home button
  3. If you did everything correctly, you should be in the recovery mode menu
  4. Use the Volume key to switch between menu sections. Find “Wipe Cache Partition”
  5. Press the Power button to confirm the action
  6. Once the cache is cleared, select "System Reboot", press the power button again

6.Factory Reset

If the above methods do not solve the problem, you may have to perform a factory reset.

Before performing a factory reset, make sure that all your data is backed up as you will lose all data after a factory reset.

To perform a factory reset, go to your phone's settings, then to “Archive and reset”, which is located in the “Personal” or “Accounts” subitem (each is different), then click on the button “Data reset”. This should surely fix the error “Sorry, the application has stopped”.

Almost every user of Android devices encounters system application errors sooner or later. And one of the most common and difficult to fix is ​​an error in the Google Play Services application. Most often it occurs after some user action, but sometimes it occurs spontaneously and unexpectedly, as if out of nowhere.

Today we’ll talk about the causes of the Google Play Services application error and what to do to fix it.

What are Google Play Services

Methods for eliminating errors: from simple to complex

The solutions are listed in order of ease of implementation. If one doesn't help, move on to the next. Or immediately do what you consider most appropriate in your situation.

Setting the date and time

Incorrect date and time settings on the device lead to failures to launch many applications, not only Google Play Services. Also, problems often arise with access to Internet resources.

To fix the error, launch “Settings” (Options) on Android, open the “System” section and the “Date and Time” subsection. Install necessary indicators manually or synchronize time over the network.

Clear cache and data from Google Play Services and related apps

Launch “Settings”, go to the “Device” and “Applications” sections. Find among them:

  • Google Play Services.
  • Play Store.
  • Google Services Framework.

Open their properties one by one, click “Stop”, then “Clear cache” and “Erase data”. If the problem occurs after updating these applications, uninstall the updates. Reboot your gadget.

Transferring Google Play Services from SD card to device memory (root)

If some of the applications on your phone or tablet are located on the memory card, it is possible that Services also ended up there. If this is the case, transfer them back to the device memory - to the system or user programs folder. To do this, use any utility that has the function of transferring programs between drives, for example, Link2SD, Files To SD Card, Move to SDCard or analogs.

Removing recently installed applications

If the crash occurs after you installed one or more new applications, try uninstalling them one by one. After each removal, reboot your device.

Checking for viruses and cleaning the hosts file

An unexpected, spontaneous error in Google Play Services and other system applications may be a sign of a virus infection on the device. Especially if it is accompanied by such characteristic symptoms as:

  • battery drains too quickly;
  • unexplained shutdowns of functions, most often related to security, as well as the inability to change system settings;
  • inaccessibility of some resources on the Internet (for example, mail, social networks), advertising banners on web pages, redirection to other sites;
  • advertising on the device desktop that is not related to applications;
  • spontaneous installation of programs you don’t need and the inability to remove them;
  • hidden calls and SMS messages to unknown numbers;
  • disappearance of funds from the balance of the phone and electronic wallets;
  • sudden removal or malfunction of the antivirus.

Our site has already told you. But sometimes just removing the malware is not enough, especially when the device is rooted. If the virus makes changes to system files and settings, then they, as a rule, are saved and operate even in the absence of the root cause.

Some malware writes entries to the hosts file, which, just like on a computer, stores IP addresses and associated website names. These entries can also cause a Google Play Services error, so after scanning for viruses, regardless of whether they were found or not, you should check the hosts.

User access to the hosts file is only possible on devices where root is obtained. In addition, you will need an explorer application with access to system directories, like Root Explorer or Total Commander. The required file is located in the /etc folder and has no extension. To open and make changes to it, you will need any text editor.

The hosts file consists of a comment block, the lines of which begin with the # sign, and a records block. Comments don't affect anything - it's just reference Information, and the records tell the device which IP address to search for a particular site on the Internet.

Initially, the second hosts block contains a single entry - 127.0.0.1 localhost, which means that this IP belongs to the device itself. And it will look for all sites mapped to 127.0.0.1 on itself.

If you see anything other than "127.0.0.1 localhost" in the entry block, remove it.

After saving the file and restarting the device, the Google Play Services error often disappears.

Deleting and re-creating a Google account

They are described in detail in another article on the site, so we will not repeat them. After deleting, create a new account on the device, and then clear the cache and data of Services and related applications again, as described above.

Reinstalling Services (root)

Reinstallation helps fix an error that occurred after updating Google Play Services or installing the wrong version after manual removal. It is better to download the file suitable for your device from here, since the link contains old, obviously stable versions (how to determine yours, see the section on the causes of the error).

After downloading, the apk file of the application should be placed in the /system/app (/system/priv-app) or /data/app directory, using the same Root Explorer or Total Commander. Next, don’t forget to give it permission to read and write (on Root Explorer this is done by touching the button circled in the screenshot so that it switches from R/O to R/W) and run the installation.

After rebooting the device, most likely the error will no longer bother you.

By the way, if the problem arose after updating the Services, it may recur as soon as the device downloads the new version from the Play Store. Therefore, you may have to disable the installation of its updates. In any case, until the true culprit of the situation becomes clear.

Factory reset and flashing

If all your attempts to resolve the error have been unsuccessful, your last resort is to reset Android to factory settings and flash it. Resetting is a fairly effective solution for all sorts of system problems, but it will not have the desired effect on rooted phones and tablets. Additionally, you will lose your personal files and settings. Use it only on non-rooted gadgets and only when you have tried all the simpler methods.

The reset function is available through the “Settings” application - section “System” - “Recovery and reset”, as well as through the Recovery menu, the method for opening which is usually given on the websites of mobile devices of various brands.

Reflashing a device on Android is equivalent to reinstalling it operating system on a computer, that is, this is the most radical solution of all that exists. It doesn’t matter to her whether the device was rooted or not. After flashing, you will receive a pristinely clean system, errors will remain a thing of the past, but you will have to configure and get used to it all over again.