Owners of Android devices quite often encounter a rather unpleasant problem: the Play Market does not work, without which the smartphone or tablet will not receive updates for applications, and the user will not be able to download the game they like. If it hasn’t bypassed you either, then from today’s article you will learn how to deal with it. Believe me, there is nothing complicated, but before moving on to solutions, you need to figure out why the Play Market does not work.

Reasons why Play Market does not work on Android

Photo: Play market does not work

There are actually dozens, if not hundreds, of reasons. The most common and frequently encountered:

  • Play Market may not work due to technical work. Of course, this happens extremely rarely, but you shouldn’t cross it out. As a rule, they do not last long, so it’s enough to wait a little and try to enter the Play Market again.
  • Due to incorrect time or date. A very common reason is when the user simply does not notice that the time is displayed incorrectly. As a rule, the Play Market does not work, and as an explanation, an error is displayed stating that there is no connection.
  • Problems with Internet connection. Very often the Play Market does not work due to lack of network coverage or connection to an access point.
  • There have been changes to the hosts file. Programs installed on the device can make changes to system Android files. As a result, the Play Market may stop launching. To correct the situation, you need to edit the file, as described below.
  • The Play Market on Android may not work due to various applications, such as Freedom, which block access to it.

What to do. Ways to fix errors

So, we figured out the reasons. Naturally, there may be much more of them; we have only selected the most common ones. However, the methods of “revitalizing” the Play Market that we will discuss work in most cases.

Checking your network connection

First of all, make sure that your device is connected to the Internet and it is actually working. It's very easy to check this - launch your browser and try to load any page. If all else fails, go to settings and make sure data transfer is enabled. If you are using Wi-Fi, then check your connection accordingly.

Reboot the device, set the time

The simplest method that can be used when the Play Market does not work, and when the smartphone freezes, and for many other problems. You may be skeptical about this method, but in 50% of cases, rebooting actually helps solve the problem.

If you are sure that everything is fine with your Internet connection, then you should check the time and date settings. It happens that the user simply set the month or date incorrectly, which led to an error like “There is no connection.” Check the entered data carefully.

Reset settings and clear cache

  • Go to the device settings (gear image).
  • Find Applications or Application Manager, which lists all installed programs.
  • Find Google Play Market with the corresponding icon.
  • Here we look for the buttons “Clear cache”, “Erase data” and “Delete updates” - click on all.
  • To consolidate the operation, we recommend restarting the device so that the system sees the changes faster

In addition, a similar operation can be done with another program - “Google Play Services”. You can find it here.

After this, we check if the Play Market is working, the problem is solved - great, no - move on to the next step.

Turning on what we turned off

Often, users accidentally or intentionally disable services or programs that are important to the system, and as a result, the Play Market does not work. Make sure that the Google Accounts application is active by selecting the appropriate item from the list of programs. If disabled, simply click the Enable button. Also check whether the Download Manager application is enabled, without which, by the way, many services on an Android device may not work. After completing the steps, try to launch the Play Store. Still not working? Don’t be upset, we have only covered some of the methods yet.

Removing Google account


Often problems with access to the Play Market on Android stem from incorrect Google account settings. It is represented by an account that contains a login and password entered during registration (the very first login to the Play Market). It is not clear why, but it is problems with the account that often cause various errors, including with the Play Market, especially on older ones Android versions.

Before you start deleting your Google account, you need to save important data (sync), otherwise you may lose the necessary information.

  • Let's go to settings.
  • We find the accounts section, which lists all the services whose data is stored in the device’s memory.
  • Select the item “Google".
  • All accounts linked to Google services will appear in front of you.
  • Select the one you use by clicking on it.
  • A menu will appear listing possible actions; select “Synchronization.”
  • We mark the items that need to be synchronized. Typically, users create backup copies of contacts or personal data from the device memory. By the way, in the same menu you can check the box next to “Auto-sync” - the most important information will definitely not be deleted.
  • Wait a bit until the process is completed

Now you can safely delete your account without worrying that all your data will be lost. To delete, click on the three dots (menu) located in the upper right corner. From the list, select "Delete". After confirming the action, your account will be deleted. Reboot your device, and then try to launch Play Market by entering your account login and password. Usually this method helps with solving the problem.

Removing third-party applications

Have you tried several methods, but the Play Market still doesn’t work? Perhaps the cause of the problem was your actions that disrupted the system. The fact is that Android, unlike iOS, is not so strict towards unknown applications. The operating system, as well as the App Store, carefully check each program, preventing suspicious ones from entering the smartphone. On Android, you can install anything you want. The Play Market is full of incomprehensible programs.

Very often, the application Freedom, which is popular among users, causes the Play Market to not work. It is used to bypass license verification, which is exactly what the Play Market does. It is also used by users to emulate purchases (make them for free) in games. That is, it specifically intercepts application requests to Google Play. Therefore, the solution to the problem with the Play Market not working, if Freedom is installed, is to either disable or completely remove the program.

Problems may also be related to other programs. Think about what applications you installed before the Play Store stopped running on your tablet or smartphone. Scroll through the list installed programs, removing those that you think may affect the operation of the application. Finally, reboot the device.

Checking and cleaning the system

During operation, various debris may accumulate in the operating system, which will interfere with the launch and operation of the Play Market on Android. Cleaning is very simple: install the Clean Master application (since we can’t launch the Play Market, then download it to your computer and download it to your smartphone or tablet), run the scan and wait for the process to complete. It would be a good idea to check your system for viruses. To do this, download the antivirus from the official website of the antivirus software developer - today many companies support mobile devices, for example Dr. Web or Kaspersky.

Correcting the hosts file

A working method that is suitable for experienced users. By the way, we recommend it if you don’t want to delete Freedom, giving up free coins in games. The problem is that some applications run their "roots" in system files operating system, changing them a little to make the conditions as comfortable as possible for yourself.

Please note that this method only works with devices that have ROOT (superuser rights). Getting them is actually very simple and quite fast, for example, using the programs: Framaroot, VRoot, King ROOT (do not work on all devices). Although, if changes have occurred in the hosts file, then most likely you already have ROOT rights.

So, first, if the Freedom application is installed, disable it in the Applications menu (Settings).

  • Make sure you have superuser rights (you can set Root program checker).
  • Launch one of the file managers, giving it superuser rights (a window with a suggestion will appear). We recommend using ES Explorer or Root Explorer.
  • Open the System folder, then ets, where the hosts file is located.

Be sure to make a copy of the file, saving it in another location, so that if problems arise, you can return everything to its original state.

  • Click on the file, holding your finger until a menu appears, in which click on the “Edit” item.
  • Erase everything except "127.0.0.1 localhost".
  • Confirm saving changes to the file.

Restart your tablet or smartphone, and then check if the Play Market is working. If the cause of the problem was in the hosts file, then the application is guaranteed to start.

Resetting Android settings

If the above methods did not help and the Play Market still does not work, then we move on to radical measures - returning to factory settings.

During the operation, all data and programs will be deleted from the phone’s memory (photos, music, contacts, etc.), the settings will return to their original state (the theme and ringtone will change). In general, your smartphone will be like new. So take care of your data by making a backup. By the way, the information stored on the memory card does not need to be deleted.

To perform a factory reset, go to your device settings and select “Backup and reset” (in earlier versions of Android, “Privacy”). Select “Reset phone settings”, read the warning and confirm the action. The smartphone will reboot, after which you can try to enter the Play Store. In the vast majority of cases, the method works, but you will have to reinstall the necessary programs.


The question is, “why doesn’t the play market work?” familiar to many users of this service.

Sometimes the cause of malfunctions is a variety of technical problems, or malfunctions of the device from which you are trying to use it.

Replies to this question many - as well as the causes of the problem. Let's look at the most basic problems and ways to find a solution.

The play market does not work. What to do?

Method 1: Reboot Android

If you have a question about why the Play Market on Android does not work, first of all, reboot your device.

Perhaps the system simply froze, which users often encounter Android .

And the most amazing thing is that this action will help you find solutions to the work of Google Play, but also with bugs of other services.

If after the restart the miracle does not happen, try another option to solve the problem.

Method 2: Reset Google Play Market settings

In most cases, if a problem arises - why the play market does not work on , resetting the application settings helps.

To remove all unnecessary information, you must run the following actions:

  • go to the settings menu of your device;
  • in the menu, select the section called “Applications” or “Application Manager”;
  • in this menu item select ;
  • When the control window opens, click on the “ clear cache” button. In older versions of Android, it may be called “Erase data”.

Now you need to select all the items that you want to synchronize. Most often, backup copies of “Contacts” and personal information stored on the device are made.

Just click on the section you need.

If you think that the information available on your phone or tablet is important, then click on the “Options” button and select “sync” there, this will help you back up all applications at the same time.

Then easily remove your Google account. When you log in again, the device will certainly offer to restore data from a backup copy.

Let's return to the problems with the play market - after synchronizing, return to the previous menu again and, instead of “synchronize”, select “delete”.

Confirm the action. Reboot your device and sign in again.

Deleting and restoring your account will help with work-related problems Google applications.

If the play market still does not please you with good work, try the next step.

For those who missed the progress of the last 5-10 years, let me remind you what the play market is. This huge store, where you can buy not only Android applications, but also books, films, music, etc., and you don’t have to go anywhere, because all these goods are sold digitally. Question: how to register play store worries many, because without registration you cannot buy anything, and the list of free applications is not as large as we would like.

Play market without registration - does this make sense?

It may sound too categorical, but as for me, the play market is absolutely useless if you don’t register in it. And there are several reasons:

  • on a tablet/phone running Android OS you simply cannot log into it. When you log in, you will immediately be prompted to either create a new account or use an existing one;

  • It will be possible to go to the store from a PC, but this will not be of much use. Still, most of the content is paid, and to buy it you need to link a bank card to your account. That is, we return to where we started - registration is required.

Some cunning users, out of laziness or for some other unknown reason, use the play market exclusively for search the games you need, and the apk files and cache themselves are downloaded from other resources. But this is not our choice, because we are law-abiding citizens.

With some stretch, you can come up with an option to use a store without registration. In this case, the user can go to the free new products section, select the game/application he likes, and then through a third-party service receive a link to download the apk file. This will only work with free applications, and there is little point in such manipulations, because then you will also have to copy the file to your mobile phone/tablet. And if a person had already registered, then this problem could be solved with literally a couple of touches on the screen.

How to register in the play market - all possible ways!

In principle, the registration process is elementary, you only need mail and that’s it. Nevertheless, you can create an account in the play market in several ways, so we’ll look at them.

How to create an account in the play store via a computer?

Although the play market is created mainly for mobile devices running different versions Android, but you can also access it from a PC without any problems. You can also register there; when logging in from your tablet/phone, you will only need to provide the data that you entered when registering from your PC. All applications/movies/books will be unavailable for purchase; when you try to click on the “buy” button, the service will unobtrusively ask you to first register or log in to your account.

If someone has already logged into the play market from a PC, then when you click on the “Login” button you will see a window with your mail on gmail.com and you will only need to enter a password to log in. But we will analyze the problem of how to register in the play market from scratch, in which case the instructions will look like this:

  • in the play market go to “all applications”, the button is located in the upper right corner to the left of the “Login” button;
  • there select “My Account”;

  • in the new window we will be interested in the link “Register with Google”, click on it;

  • In the registration form, we enter your data - full name, phone number, backup email, etc. It’s better to come up with a more complex password, do not limit yourself to the standard “qwerty” or “12345678”. Be sure to indicate your phone number, not a friend/acquaintance/relative; if you suddenly lose or forget your password, you can always restore it, but you will need a phone number for this.

Most of the work is done; right during the registration process, you can link a credit card to your account to pay for purchases and synchronize with your phone/tablet, or you can put it off until later.

If you have already set up a gmail.com email account, then the task is simply indecently easier - you no longer have to think about how to create an account in the Play Market via a computer. All you need to do is click the “Login” button and enter your email and password, Google uses the same account for all services, so registration is done once, you can use not only the play market.

Registration in the play market on Android - register via phone/tablet!

If, when you enter the market from a PC, you can view applications/books/movies, etc., but cannot buy anything, then on Android the play market without registration will immediately prompt you to register. That is, you will not get into the store without registration.

When we worked with a PC, if someone entered the play market before you, you could simply click the exit button and then enter your data (or register). In the case of Android, you won’t be able to do this, there’s simply no exit button, you don’t have to look for it, so you’ll have to be a little more cunning.

To log out of someone else's account you need to:

  • go to settings;
  • in the settings, in the accounts section, select Google;
  • then click on the 3 dots in the upper right corner and select “delete account”. Only after this can you think about how to register in the play store from your phone/tablet.

The procedure for creating an account is similar to what we did on a PC, but user information is entered in several steps:

  • By selecting the “create a new account” option you will be taken to a menu where you enter your full name and last name;
  • next you will need to come up with a name for the mailbox on gmail.com, I advise you not to enter meaningless gobbledygook, the mailbox will come in handy;
  • Next comes the password and secret question; the answer to the secret question will be used in cases where it is necessary to recover the password. If you forget it, after answering the question, a letter will be sent to your backup mailbox that will allow you to reset Old Password and install a new one on your account;
  • if you wish, you can connect to Google+ (or postpone this matter until later), as well as agree or refuse Google’s newsletter and decide whether to store the history of your search queries;
  • the next step is to enter a captcha (typical protection against robots);
  • After that, all that remains is to link the credit card to the created account (this can be done later, but why put it off, anyway, almost all of the good content is paid, this is not counting games with an abundance of donations).

That's all - registration in the play market for Android is completed, you can download anything and have fun. If mail has already been created before, then we skip all these steps, you just need to enter it yourself Mailbox and the password you specified when registering your email.

I can’t register in the play market: what to do and how to solve the problem?

Sometimes there are situations when you seem to be doing everything right, and everything is fine with the phone/tablet, but the user cannot get into the play market - some errors constantly appear. Let's look at the most common reasons for this right now.

Standard scheme of actions

Android is a capricious thing (albeit useful, you can only get rich by developing applications for it, more about this in the article “”), so there can be a million reasons for failures when registering and simply entering the market. We have already found out that the play market without registration is useless, so we will have to solve the problem somehow. Although the reasons for the failure may be different, there are still a couple of universal actions that definitely won’t harm, and if you’re lucky, they can help:

  • clear cache. Go to the phone settings, select applications - application management, find in the list Google Play, tap it and in the list of possible actions, simply select the “delete cache” option;
  • sometimes it helps to completely turn off the device and remove the battery (this, of course, cannot be done on tablets);
  • if all this does not help, then you can try stopping all Google-related ones in the application list, deleting updates, data, and it wouldn’t hurt to delete the cache;

  • In the settings you can select a Google account and disable synchronization. After this, you will need a regular reboot, after which we enable synchronization (an error notification may appear, we do not pay attention to it);
  • If you can’t register in the play market, I would advise you to pay attention to the date and time; sometimes you can’t log in precisely because the market believes that you are not in the time zone you should be in. As a result, it is enough to move the time forward/back a couple of hours and the problem goes away;
  • Well, the simplest thing is that some people, out of habit, enter their email when registering not as gmail.com, but as Yandex or mail.ru;
  • Resetting the device to factory settings is a radical method.

I won’t give any guarantees that these particular manipulations will bring success, but they won’t do any harm either, so I would advise starting to solve the problem with them (with the exception of resetting to factory settings or flashing the firmware, before that you need to save important information).

Two-step verification is a potential source of problems

In fact, user authentication in 2 stages is a benefit, and not an attempt to ruin the lives of users. This increases reliability, because you can only log in to your email by entering the code from the SMS message that will be sent to your phone. The only problem is that if you enable this authentication method, all applications that require access to your account will stop working correctly (this means access bypassing the browser, the play market is one of these). So indignation in the spirit of “I can’t register in the play market” and calls for help appear online.

To correct the situation, you need to enter a separate password for applications (not the one you used when registering your account):

  • log in to com;
  • in Google settings we will be interested in the “Authorization of applications and sites” item, click “Change”;
  • Now the most important thing is that you need to create a new password for the application (you can use absolutely any name, the main thing is to write it in Latin letters). This password will need to be entered when logging in from your tablet/phone. You will only need to perform this operation once, in the future everything will work as usual and you will be able to enter the market without problems.

How to add an account through the Youtube application

Sometimes, for unknown reasons, it happens that when you try to add an account to enter the market from a tablet/phone, you cannot. The service produces various errors, begins to become hysterical and requires you to enter a password multiple times, in general, registration in the play market on Android becomes impossible. Rebooting does not always help, and resetting to factory settings is also not an option, because the device contains a lot of valuable information.

If the market application behaves capriciously, you can try adding an account through the built-in YouTube application (available on every tablet/smartphone). The procedure is as follows:

  • go to the YouTube application;
  • In the context menu, select “log in to your account”;
  • We enter data from an existing account. It is assumed that before this you have already taken the trouble to create an account in the Play Store via your computer.

Ideally, after this, you can exit YouTube and try to open the play market, everything should work right away and not even require you to enter data from your account (Google services are connected to each other). If the tablet/phone continues to act up, then do a reboot, everything should work out.

Inadvertently, some people simply create a YouTube account; as a result, another one will simply appear in the list on the tablet. Let me emphasize that at the data entry stage you need to indicate your email gmail.com, and for this you need to register via a PC and then try to log in via mobile device.

What to do if your tablet/phone suddenly stops accessing the market?

Sometimes this happens, everything worked like a Swiss watch, but one fine day, when you try to enter the store, the service simply stops working. This is more likely to relate not to the question of how to register in the play market, but to solving problems when using it, but the information will still be useful.

In this case, you just need to delete your current Google account (you can do this through your tablet/phone settings). After this, you need to re-add your existing account; this can also be done through the phone settings.

What you definitely shouldn’t do is run to a service center with such a problem, although this is not bad for the repairmen themselves, but they will perform the same manipulations as described above, they will simply charge you a decent amount. Generally repair mobile phones and tablets are a profitable poverty in the business sphere that you can take into your arsenal. But if you are far from the world of gadgets and technology, you can familiarize yourself with other current business ideas in the article “”

A little conclusion

You can solve the question of how to register in the play market in literally a couple of minutes, and there are not many ways - either register via a PC or via a tablet. After this, you will have the opportunity to buy and install on your mobile device not only games, but also films, books, useful applications etc.

Unfortunately, you cannot do without difficulties; sometimes, for various reasons, you cannot log into your account or problems are observed directly during registration. But there has never been a problem that could not be solved; the suggested tips will help you cope with most problems, and if this does not help, you can always scour the specialized forums. In any case, every owner of an Android device is simply obliged to register in the play market; using the store is much more convenient than downloading apk files and cache separately and then copying it to a tablet/phone.

Users of Android devices quite often encounter problems when opening the Play Market application. In some cases, the Play Market application may refuse to launch, citing “no connection.”

If the Play Market also does not work for you and a message appears about a missing connection, then this article should help you. Here we will talk about why the Play Market may not work and what to do in such a situation.

Why doesn't Play Market work?

There are quite a few reasons why the Play Market may not work. But, in most cases, users encounter only a few of the most popular reasons for this problem, these are:

  • Lack of internet. If there is no Internet access, the Play Market will not work. Also, the Play Market may not work if your Internet speed is too low or your Internet connection is not stable. This sometimes happens when using a GPRS connection.
  • Problems with the hosts file. The hosts file is used to correlate the IP addresses of servers and their symbolic names. When installing some applications, this file may be edited, which may cause the Play Market to stop working.
  • Invalid time and date. Another common problem is incorrect time settings. If the wrong time or date is specified on your Android device, the Play Market will not work.
  • Application hangs. The Play Market application may simply freeze and refuse to work.
  • The Play Market service really doesn't work. This happens extremely rarely, but this option also cannot be ruled out.

What to do if the Play Market does not work

If you are faced with the fact that the Play Market does not work for you, then first you need to check the availability of the Internet. Open your browser and try to load a website. You can also perform a speed test using the Speed ​​Test app. If there is no access to the Internet, then you need to solve this problem and then try to launch the Play Market.

If you have access to the Internet, then the next step is reboot android devices. This way you can exclude everything possible problems related to freezing of the Play Market itself or other applications. After rebooting, try logging into the Play Market again. It is likely that this time everything will work fine. If after the reboot nothing has changed, then we offer you 3 ways to solve this problem.

Method number 1. Correct the hosts file.

Enough common cause The Play Market error “no connection” occurs due to incorrect entries in the hosts file. If you have ROOT rights, then you can open hosts and fix it, this is done something like this:

  • Launch the file manager. For example, you can use Root Explorer or ES Explorer;
  • Go to the System folder, then to the ets folder;
  • Make a backup copy of the hosts file by copying it to a memory card or any other user folder;
  • Click on the hosts file and hold it until the context menu opens;
  • In the context menu, select “Edit”;
  • In the hosts file that opens, delete all lines except “127.0.0.1 localhost”;
  • Save the changes and restart your Android device;

If the reason for the lack of connection in the Play Store was in the wrong hosts file, then after a reboot everything should work.

Method number 2. Correct the time and date.

Another common reason for a lack of connection in the Play Store is an incorrect date or time. In order to fix this problem you need to do the following:


Method number 3. Clear the application cache.

Problems with the cache can also cause the Play Market to report a lack of connection. To fix this issue follow these steps:


If the reason for the lack of connection in the Play Market was in the cache, then after a reboot the Play Market should start working normally.



IN Lately A very common problem that users encounter when starting a download from the Google Play Market is the error “You need to sign in to your Google account.” We will tell you what this synchronization failure means and what needs to be done to fix it.

This error does not allow you to activate your account, even if you enter the correct account and password. It is most likely that this synchronization failure occurred after recent Android updates, which may have contained broken code, or due to a failure of Google services on the phone. In any case, you need to make several resets that will help clear the error.

It’s rare, but it still happens that the error that says “You need to sign in to your Google account” in the Play Market occurs due to a failure in the date-time settings. Go through and make sure that these data on the phone are set correctly.

It is advisable to set automatic time detection. If everything is fine with your temporary settings, but you cannot enter the Market, proceed to the next steps.

Deleting Play Market application data

To reset all information about Google services, you need to go to the Application Manager and one by one open information about the Play Market, Google Services Play and Google Services Framework (All tab). For all three applications, we perform the standard ones - Clear cache and data, Stop and shutdown. Restart Android and check.

If the login failure persists, then remove updates for Play Market and Google Play Services. This step clears the error for most users.

If the previous step did not help, re-sync your Google account on Android. To do this, open Settings - Accounts(on different devices there may be different names). Select Google from the list of accounts and open it.

Click on your account, thereby going to its settings. Uncheck the boxes from all elements and select the function in the upper right corner “Delete account.” record". After everything is erased, reactivate your account and check the boxes.

If the error “sits deeper”, then you will have to do reset devices to factory settings. There is a lot of information on the Internet on how to do this. And at the end there is a complete and visual video instruction on all the methods described above.


These methods should fix the “You must be signed in to a Google account” connection failure and you will be able to sign in to the Play Market. I would like to note that this error can also appear in Android emulators - BlueStacks And Nox App Player. To fix the error in such emulators, you need to follow the same steps.

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