Quite often, users of Android devices encounter an error when trying to download content from Play Market a. But before that, everything worked fine, and authorization in Google was completed.

A similar failure can occur both out of the blue and after the next update of the Android system. There is a problem with Google Mobile Services.

The good news is that fixing this error is easy.

Any user, even a beginner, can fix the above error. To do this, you need to follow three simple steps, each of which in a separate case can independently solve your problem.

Method 1: Deleting a Google Account

Naturally, a complete removal account We don't need Google here. It's about about disabling a local Google account on a mobile device.

After performing these steps, the problem may already disappear. If the error is still there, you will have to move on to the next step.

Method 2: Clear Google Play Data

This method involves the complete erasure of files "accumulated" by the Google Play app store during its operation.

Then it is advisable to repeat the steps described in the first step, and only then try to install the desired application again. With a high degree of probability, no failure will occur.

Method 3: Remove Play Store Updates

This method should be applied if none of the above options for fixing the error has brought the desired result. In this case, the problem most likely lies in the Google Play service application itself.

Reverting the Play Store to its original state can work great here.

All you need to do now is turn on the Play Store and install the updates again.

Now the problem should be gone. But if it still bothers you, try restarting your device and repeating all the steps above again.

Checking the date and time

In rare cases, the elimination of the above error comes down to a banal adjustment of the date and time of the gadget. Failure can occur precisely because of incorrectly specified time parameters.

Therefore, it is desirable to enable the setting "Network date and time". This allows you to use the time and current date data provided by your carrier.

In the article, we examined the main ways to fix the error. "Need to enter Google account» when installing an application from the Play Store. If none of the above worked in your case, write in the comments - we will try to deal with the failure together.

Users of Android devices quite often encounter problems when opening the application. Play market. In some cases Play app Market may refuse to start, referring to the fact that "there is no connection."

If the Play Market also does not work for you and a message about a missing connection appears, then this article should help you. Here we will talk about why the Play Market may not work and what to do in such a situation.

Why is Play Store not working?

There are quite a few reasons that may lead to the fact that the Play Market may not work. But, in most cases, users are faced with just a few of the most popular causes of this problem, these are:

  • Lack of internet. If there is no access to the Internet, then the Play Market will not work. Also, the Play Market may not work if your Internet speed is too low or your Internet connection is not stable. This sometimes happens when using a GPRS connection.
  • Problems with the hosts file. The hosts file is used to map server IP addresses to their symbolic names. When installing some applications, this file may be edited, due to which the Play Market may stop working for you.
  • Wrong time and date. Another common problem is incorrect time settings. If your Android device has the wrong time or date, then the Play Market will not work.
  • Application hang. The Play Market application may simply freeze and refuse to work.
  • The Play Market service does not really work. This happens extremely rarely, but this option cannot be ruled out either.

What to do if the Play Market does not work

If you are faced with the fact that the Play Market does not work for you, then first you need to check the availability of the Internet. Open a browser and try to load a website. You can also perform a speed test using the Speed ​​Test app. If there is no access to the Internet, then you need to solve this problem and even then try to launch the Play Market.

If you have access to the Internet, then the next step is reboot android devices. That way you can rule out everything. possible problems related to the freezing of the Play Market itself or other applications. After the reboot, try again to enter the Play Market. It is likely that this time everything will work fine. If nothing has changed after the reboot, then we offer you 3 ways to solve this problem.

Method number 1. Fix the hosts file.

Enough common cause Play Market error "connection is not available" are incorrect entries in the hosts file. If you have ROOT rights, then you can open hosts and fix it, this is done like this:

  • Launch file manager. For example, you can use Root Explorer or ES Explorer;
  • Go to the System folder, then to the ets folder;
  • Make a backup copy of the hosts file by copying it to a memory card or any other user folder;
  • Click on the hosts file and hold it until the context menu opens;
  • In the context menu, select the "Edit" item;
  • In the hosts file that opens, delete all lines except "127.0.0.1 localhost";
  • Save changes and restart your Android device;

If the reason for the lack of connection in the Play Market was in the wrong hosts file, then after a reboot everything should work.

Method number 2. Correct the time and date.

Another common reason for a lack of connection in the Play Store is the wrong date or time. In order to fix this issue you need to do the following:


Method number 3. We clear the application cache.

Cache problems can also cause the Play Market to report that there is no connection. To fix this issue, follow these steps:


If the reason for the lack of connection in the Play Market was in the cache, then after restarting the Play Market should start working normally.



For those who missed the progress of the last 5-10 years, let me remind you what the play market is like. it huge store, where you can buy not only Android applications, but also books, movies, music, etc., and you don’t have to go anywhere, because all these goods are sold digitally. The question of how to register in the play market is of concern to many, because without registration you will not be able to buy anything, and the list of free applications is not as large as we would like.

Play market without registration - does it make sense?

It may sound too categorical, but as for me, the play market is absolutely useless if you do not register in it. And there are several reasons:

  • on a tablet / phone running Android OS, you simply won’t be able to enter it. Upon entering, you will immediately be prompted to either create a new account or use an existing one;

  • it will be possible to go to the store from a PC, but this will not be of much use. Still, most of the content is paid, and to buy it you need to link a bank card to your account. That is, we return to where we started - registration is needed.

Some cunning users, out of laziness or for some other incomprehensible reason, use the play market solely to find the games they need, and the apk files and cache themselves are downloaded from other resources. But this is not our choice, because we are law-abiding citizens.

With some stretch, you can come up with an option to use the store without registration. In this case, the user can go to the free news section, select the game / application they like, and then receive a link to download the apk file through a third-party service. This will only work with free apps, and there is not enough sense in such manipulations, because then you will also have to copy the file to a mobile phone / tablet. And if the person had already passed the registration, then this problem could be solved with just a couple of touches on the screen.

How to register in the play market - all possible ways!

In principle, the registration process is elementary, you only need mail and that's it. Nevertheless, there are several ways to create an account in the play market, so we will analyze them.

How to create an account in the play store through a computer?

Although the play market was created mainly for mobile devices running different versions Android, but you can also access it from a PC without problems. You can also register there, when logging in from a tablet / phone, you will only need to specify the data that you entered when registering from a PC. All applications/movies/books will not be available for purchase, when you try to click on the "buy" button, the service will unobtrusively prompt you to register or log into your account first.

If someone has already entered the play market from a PC, then when you click on the “Login” button, you will see a window with mail on gmail.com and you will only need to enter a password to enter. But we will analyze the problem of how to register in the play store from scratch, in which case the instruction will look like this:

  • in the play market, go to "all applications", the button is located in the upper right corner to the left of the "Login" button;
  • there we select the item "My account";

  • in a new window, we will be interested in the link “Sign up with Google”, follow it;

  • in the registration form we enter our data - full name, phone number, backup email, etc. It is better to come up with a more complicated password, do not limit yourself to the standard “qwerty” or “12345678”. Be sure to indicate your phone number, and not a friend / acquaintance / relative, if you suddenly lose or forget the password, you can always restore it, but you will need a phone for this.

Most of the work has been done, you can link a credit card to your account to pay for purchases right during the registration process and synchronize with your phone / tablet, or you can postpone it for later.

If you have already set up a gmail.com mail for yourself, then the task is simply indecently simplified - you don’t have to think about how to create an account in the play market through a computer. All you need to do is click the “Login” button and enter your email and password, Google uses the same account for all services, so registration is done once, you can use not only the play market.

Registration in the play market for android - register via phone / tablet!

If, when you enter the market from a PC, you can view applications / books / movies, etc., but you cannot buy anything, then on Android, the play market without registration will immediately prompt you to register. That is, you will not get into the store without registration.

When we worked with a PC, if someone had entered the play market before you, you could simply click the exit button and then enter your data (or register). In the case of Android, this will not work, there is simply no exit button, you can not look for it, so you have to act a little more cunningly.

In order to log out of someone else's account you need:

  • go to settings;
  • in the settings in the accounts section, select Google;
  • then click on the 3 dots in the upper right corner and select "delete account". Only after that you can think about how to register in the play market from your phone / tablet.

The procedure for creating an account is similar to what we did on a PC, just the user information is entered in several stages:

  • by choosing the option "create a new account" you get to the menu where you enter your full name and last name;
  • then you will need to come up with a name for the mailbox on gmail.com, I advise you not to enter meaningless abracadabra, the mailbox will still come in handy;
  • followed by a password and secret question, the answer to the secret question will be used in cases where it will be necessary to recover the password. If you forget it, then after answering the question, an email will be sent to your backup box that will allow you to reset old password and install a new one on your account;
  • if you wish, you can connect to Google+ (or postpone this matter until later), as well as agree or refuse the Google newsletter and decide whether to keep a history of your search queries;
  • the next step is to enter captcha (typical protection against robots);
  • after that, it remains only to link the credit card to the created account (this can be done later, but why put it off, anyway, almost all good content is paid, except for games with an abundance of donations).

That's all - registration in the play market for android is completed, you can download anything and have fun. If mail has already been created before, then we skip all these steps, you just need to enter it yourself mailbox and the password that you set when registering mail.

I can’t register in the play market: what to do and how to solve the problem?

Sometimes there are situations when you seem to be doing everything right, and everything is in order with the phone / tablet, but the user cannot get into the play market - some errors constantly appear. We will deal with the most common reasons for this right now.

Standard scheme of actions

Android is a capricious thing (although useful, you can get rich only on developing applications for it, more about this in the article ""), so there can be a million reasons for failures during registration and just entering the market. We have already found out that the play market without registration is useless, so we will have to solve the problem somehow. Although the reasons for the failure may be different, there are still a couple of universal actions that definitely won’t hurt, and if you’re lucky, they can help:

  • clear cache. We go to the phone settings, select the application-manage applications item, find Google Play in the list, tap it and in the list of possible actions, simply select the “delete cache” option;
  • sometimes it helps to completely turn off the device with the removal of the battery (on tablets, of course, this cannot be done);
  • if all this does not help, then you can try to stop all related to Google in the list of applications, delete updates, data, it will not be superfluous to delete the cache;

  • in the settings, you can select a Google account and disable synchronization. After that, a normal reboot will be needed, after which we connect the synchronization (an error notification may appear, we do not pay attention to it);
  • if you can’t register in the play market, I would advise you to pay attention to the date and time, sometimes you can’t log in precisely because the market thinks that you are in the wrong time zone in which you should be. As a result, it is enough time to move a couple of hours forward / backward and the problem goes away;
  • well, the simplest thing is that some people, out of habit, enter not gmail.com mail during registration, but yandex or mail.ru;
  • resetting the device to factory settings is a radical method.

I will not give guarantees that these manipulations will bring success, but there will be no harm from them, so I would advise you to start solving the problem with them (with the exception of resetting to factory settings or flashing, before that you need to save important information).

Two-step authentication is a potential source of problems

In fact, 2-step user authentication is a blessing, not an attempt to ruin the lives of users. Due to this, reliability is increased, because you can only enter the mail by entering the code from the SMS message that will come to your phone. The only problem is that if you enable this authentication method, then all applications that require access to the account will stop working correctly (meaning access bypassing the browser, the play market is just one of those). So there are indignations in the network in the spirit of “I can’t register in the play market” and calls for help.

To correct the situation, you need to enter a separate password for applications (not the one you used when registering your account):

  • log in to com;
  • in the Google settings, we will be interested in the item "Authorization of applications and sites", click "Change";
  • now the most important thing is to create a new password for the application (you can write off absolutely any name, the main thing is to write in Latin letters). This password will need to be entered when logging in from a tablet / phone. You will need to perform this operation only 1 time, in the future everything will work as usual and you can enter the market without problems.

How to add an account through the Youtube app

Sometimes, for unknown reasons, it happens that when you try to add an account to enter the market from a tablet / phone, it does not work. The service gives various errors, starts to hysteria and requires you to enter the password repeatedly, in general, registration in the play market for android becomes impossible. Reboot does not always help, and resetting to factory settings is also not an option, because the device has a lot of valuable information.

If the market application behaves capriciously, you can try adding an account through the built-in YouTube application (available on every tablet / smartphone). The procedure is as follows:

  • go to the YouTube app;
  • in the context menu, select the item “log in to your account”;
  • enter data from an existing account. It is assumed that before that you have already taken care to create an account in the play market through a computer.

Ideally, after that you can exit YouTube and try to open the play market, everything should work right away and not even require you to enter data from your account (Google services are connected to each other). If the tablet / phone continues to act up, then we do a reboot, everything should work out.

By inattention, some simply create a YouTube account, as a result, another one will simply appear in the list on the tablet. I emphasize that at the data entry stage, you need to specify gmail.com mail, and for this you need to register through a PC and after that try to enter through mobile device.

What to do if the tablet / phone suddenly stopped entering the market?

Sometimes this happens, everything worked like a Swiss watch, but one day when you try to enter the store, the service simply stops working. This is more likely to relate not to the question of how to register in the play market, but to solving problems when using it, but still the information will be useful.

In this case, you just need to delete your current Google account (you can do this through the tablet / phone settings). After that, you need to re-add an existing acc, you can also do this through the phone settings.

What you definitely shouldn’t do is run to the service with such a problem, although this is not bad for the repairmen themselves, but they will perform the same manipulations as described above, they will simply charge you a decent amount. General repair mobile phones and tablets - a profitable niche in the business area that you can take on board. But if you are far from the world of gadgets and technologies, you can read other relevant business ideas in the article ""

A small conclusion

You can solve the question of how to register in the play market in just a couple of minutes, and there are not very many ways - either register through a PC or through a tablet. After that, you will be able to buy and install on your mobile device not only games, but also films, books, useful applications etc.

Unfortunately, you can’t do without difficulties, sometimes for various reasons you can’t log into your account or there are problems directly during registration. But there has not yet been such a problem that could not be solved, the suggested tips will help to cope with most problems, and if this does not help, you can always go through the specialized forums. In any case, every owner of an android device is simply obliged to register in the play market, using the store is much more convenient than downloading apk files and cache separately and then copying it to a tablet / phone.

Now we will take a closer look at how to create, log in or delete an account in the Play Market from your phone and computer, which is linked to your Google account and Gmail.

This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Registration in the Play Market

To create a Google account, you need an Android device or a computer with a stable internet connection. Let's look at two ways to register an account.

Official site

  • Open the Google home page in any browser. In the window that appears in the upper right corner, click on the “Login” button.
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  • Then a window will appear asking you to enter your login. Click on "More options", select "Create an account".

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  • Fill in all the fields to register an account, click "Next". You can not specify a personal e-mail and telephone number, but in a situation with data loss, they will allow you to restore access to your account.

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  • We study the "Privacy Policy", then click "Accept".
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  • Now on new page You will see a message about successful registration, where you need to click on "Continue".

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  • To activate the Play Market on a tablet or phone, go to the application. To enter your account information, select the "Existing" button on the first page.
  • Then enter the e-mail from your Google account and the password that you indicated earlier on the site. Click on the right arrow icon "Next".
  • We accept the "Privacy Policy" and "Terms of Use" by tapping on "OK".
  • Next, check or uncheck the box so as not to create a backup copy for your gadget in the Google archives. To go to the next window, click on the right arrow at the bottom of the screen.
  • The Google Play store will open in front of you, from where you can immediately download desired games and applications.

At this step, registration through the site in the Play Market ends. Now consider the process of creating an account through the application in the gadget itself.

Mobile app

  • We enter the Play Market, on home page click on the "New" button.
  • Enter your first and last name in the corresponding lines of the next window, then tap on the right arrow.
  • We come up with a new mail in the Google service by entering it in a single line. Click on the arrow below.
  • We come up with a new password, which must contain at least 8 characters. Then we move on, as in the previous paragraph.
  • Depending on the used android versions, the next steps are slightly different. In version 4.2, you must enter a secret question, the answer to this question and an additional e-mail to be able to recover lost account data. On Android 5.0 and above, you only need to bind the user's phone number.
  • Then you will be asked to provide payment information for the purchase of paid games and applications. If you do not want to specify them, click "No, thanks."
  • To agree with the "Privacy Policy" and "User Terms", you must check the boxes shown in the screenshot below. Move on with the arrow to the right.
  • After saving the account, we confirm the “Data Backup Agreement” to the Google account by clicking on the button that looks like an arrow to the right.

Now you can go to the Play Store. Find the apps you need and download them to your device.

How to enter the Play Market

When you replace a gadget or access the application for the first time, you first need to find the Play Store icon on your desktop, and then simply click on it. You don’t need to download anything additionally, since this software is often preinstalled on Android devices.

If you already have Gmail mail, then adding an account will be easier. To log into your account, you can select "Add an existing profile" by entering your e-mail and password. After logging in, you can immediately use all the functions of the service and download applications.

If you don't have a Gmail account, please follow the steps above to create one. If after a long use of the Play Market there are problems with entering it, then use the following tips.

Clearing data in the Play Store

If the gadget does not enter the Play Market, then you need to try clearing the program data. The method will help solve the problems of logging into your account from a tablet or phone.

We perform these steps:

  • Go to the "Applications" submenu in the "Settings" section.
  • Choose Google Play.
  • A menu will appear where you need to select "Erase data".

This method also clears the application cache. To do this, click on the "Clear cache" menu.

Removing updates

If you still cannot enter the Play Store, you should try uninstalling updates for this application. All saved information and all changes will be deleted, about which the application itself will warn you.

Instruction:

  • Go to "Settings", select "Applications".
  • There we click on the Play Market.
  • In the "Applications" menu, select the "Uninstall updates" option.

This step will return the software version that was preinstalled on the device before all updates.

After following these instructions, install latest version programs. We check that the software has been added to the list of installed software. We go into it with our account.

How to delete play store account

When creating a new account or selling a gadget, the user has to delete the old Play Market account. It can be completely removed by executing hard reset or using the settings of the Android device.

Using the standard menu

The standard gadget settings allow you to delete your personal information, which is contained in a Google account. To do this, we execute the following instruction:

  • Go to the device settings, find the "Accounts and sync" section. The name may vary depending on the model.
  • Choose your Google account.
  • Press the touch function button of the Android gadget. Select "Delete Account" from the menu that appears. We confirm the deletion.

You need to download the application. You launch the Play Market and ... And you see a strange error: "You need to sign in to your Google account." At the same time, you did nothing and some time ago the Play Market did not give any error. Reasonable question - what to do? Let's understand and look for a way out of the situation.

And here is the screenshot of the error itself:

Depending on the version of the Play Market, you may also see a "Repeat" button, but clicking on it does nothing.

Remove your Google account from your device

Deleting a Google account means unbinding it from a specific smartphone. After that, you will need to link your account to the device again. Just make sure you remember your Google account password first.

Go to settings.

Open the account section.

Choose a Google account.

Click on the button in the form of three dots, after which a menu appears in which you need to tap on the line "Delete account".

Confirm the deletion of the account from the smartphone.

Clearing the cache and data of the Google Play Market app

Open the settings, go to the "Applications" section.

Find google app Play Store, tap on it.

Go to "Storage".

Clear data and clear cache.

Trying to launch the Play Market.

Deleting the same data for apps can also help. Google Services Play and Google Services framework.

Uninstalling Play Market updates

Some users are helped by removing updates for the Play Market. Only the problem is that the application is updated again and the error may appear again (fortunately, this does not always happen). How to be? Most likely, wait for a more recent update for the Play Market.

Find the Play Market application, open the page with it. Click on the "Disable" button.

Confirm shutdown.

A message will ask you if you want to install the original version of the app? Agree by clicking OK.

Updates will be removed. Don't forget to reverse order enable Play Market.

Set the correct date and time

Sometimes the "You need to sign in to your Google Account" error occurs because the date or time is not set correctly.

In the settings, open the "Date and time" section.

Use the network date and time if manually configured. Don't forget to turn on the internet.

If the data is synchronized with the network, try, on the contrary, to set it manually.

Restart your smartphone

And such a banal procedure as a regular reboot of the smartphone can also help.

Press the Power key and hold for one or two seconds.

A menu appears on the screen where you need to tap on the "Reboot" or "Restart" button.

Wait until your device restarts and check the Play Market is working.