Applicants for vacant positions often indicate computer skills in the professional skills section of their resumes. Today this ability will not surprise anyone, but you often need to specify a list of applications and programs. Not everyone knows how to present information correctly. Let's look at this issue.

Most often, two options for such information in a resume come to a recruiter’s desk:

• simple option (confident PC user, for example);
• difficult option listing a huge number of programs that are not always necessary for work.

Either option would be a mistake. How to properly format information, and what do you need to know for this?

Advice! Always start writing your resume with rough notes for each section.

Remember that your resume is Commercial offer, which should present its owner as profitably as possible. It is for this reason that the “Professional skills” column is one of the most important and significant. The information here should be presented competently, clearly and to the point.

Initially, decide on your level of knowledge (beginner, intermediate or confident user). What does this mean?

• entry level indicates that the user has an understanding of the work operating system, knows how to use its basic functions;
• average declares knowledge of both basic and office applications, as well as the ability to send emails and use the Internet through one of the browsers;
• a confident user is the highest level of proficiency in professional applications or programming languages ​​(or both).

Now make a list of the programs you own in a rough draft. Do not include here programs that you have encountered very little, or those that you have worked with for a very long time. This will allow you to select programs that are appropriate to indicate. This list most often contains:

• MS Office;
• Outlook Express;
• Photoshop;
• various browsers.

At the next stage, you need to shorten this list by crossing out everything that will definitely not be useful in your future workplace. Not all programs are required for a given position.

Professional aspect

Since conciseness and brevity are important in writing professional skills, you should not write out the entire range of programs that are familiar to you. This information is unnecessary and will overload the entire block. Let's highlight a few specific examples compliance of programs with selected positions. All of them are collected in a special table:

Job title
Accountant and assistant accountant	1C: Enterprise 7.7 and 8; MS Office; Experience working on the Internet; Working with Bank-Client applications Parus-Accounting.
Designer	MS Office; Architectural design 3D Geometrical Objects, AutoDesk FormIt, KOMPAS-3D, AutoCAD 360; Graphic editors Corel Draw, Adobe Photoshop; Design of timber structures APM Graph.
Office Sales Manager	Confident PC user; 1C: Enterprise (Sales, warehouse); Sending correspondence via Mirramail and Outlook Express; Confident MS Office user.
PHP programmer	RNR - high level; HTML; WordPress API.

The table shows that knowledge of programmer programs is not needed for the position of accountant and vice versa. If the list of programs you actually work with is large, indicate your level of proficiency in parentheses. This applies especially to applicants for the positions of programmer and designer.

The style of presentation of this information depends on both the style of the resume and the length of the list. It is recommended to structure medium and long lists for convenience, and write several enumerations as a line. For some positions, knowledge of certain programs is important, and the recruiter will need to see and evaluate the information.

Experts argue about whether there is a need to provide this information to persons who are not applying for a position related to working with a computer. Most are inclined to think that information needs to be presented briefly. It is not necessary if the applicant's knowledge of PC is very limited.

Main mistakes when compiling

For some reason, many job applicants believe that the more professional skills are listed, the higher the likelihood of filling a vacant position. Everything is exactly the opposite. A recruiter's job is overloaded with both reading resumes and interviews. In order not to carry out once again meetings with those who are obviously unsuitable for the position, the “Professional skills” column is carefully studied.

Important! Abundance computer programs, their inconsistency with the position will give the specialist a signal that the knowledge is superficial. This applies to all resume points.

If the list of programs is limited, and PC knowledge is at an entry level, there is no need to highlight them in a structured list. There is no point in drawing attention to such information.

Short tips will also be useful:

• give up long lists, the block with computer programs is only part of the column; it should not be allowed to constitute a large number of places;
• poor knowledge of programs is a reason to refuse to include information about this in your resume;
• you should not write that you own a telephone, fax and copier, this is too banal information for a person with experience in an office;
• there is no need to describe the program package, as is often done in relation to Microsoft Office, be brief;
• programs must correspond to the chosen position.

Compiling a list of programs and designing it is not as difficult as it might seem at first glance. If it is important for an applicant to create a competent resume, he will do so in accordance with the above rules.

Resume (CV)- it's yours business card, the correct preparation of which determines whether you will get the job you want or not. It is very important to approach writing a resume responsibly, because it can be the decisive factor in hiring you for a job.

In this article, we will look at specific skills and abilities for a resume, and also give you tips and recommendations for correctly filling out these resume fields. At the end of the article you can download a standard resume template.

If you are interested in the question, you can read more about it in the article.

Education, experience, positions held in previous positions are mandatory parts of a CV. Nice resume It is unacceptable to compose without describing the most important skills of a specialist. You need to describe these skills in such a way that a potential boss has an irresistible desire to hire not just anyone, but you.

1. Key skills and abilities for a resume

Those key skills that are reflected in your resume will definitely become the object of attention from the employer. Previous work experience and education will not always be able to reveal information about the skills that you possess.

The correct approach to filling out this section of your resume will allow the employer to understand, even without personal communication, that you are exactly who he needs.

There are no common core skills that are suitable for any job or profession. Those who cannot formulate their own professional strengths can indicate the following skills and abilities:

• abilities for interpersonal business communication;
• organization and planning of working time;
• attention to detail;
• analytical skills necessary to find solutions to problem situations;
• showing flexibility;
• management skills
• business leadership skills.

Don't forget that an employer may only require some of these skills, which he usually specifies in his own job offer. It is much easier to reformulate the employer's requirements into your key skills.

2. Skills and abilities for sellers, consultants, secretaries, bank employees...

Applicants for sales positions, managers and consultants, as well as other positions that require regular communication with people, can indicate as their own skills and abilities:

• having successful experience in sales;
• time management skills;
• competent speech, ability to persuade;
• effective communication skills;
• finding an approach to the client and reaching compromises;
• ability to learn and perceive information;
• the ability to listen to the interlocutor and give him competent advice;
• display of tact and tolerance;
• creativity.

If you have information that the employer cooperates with foreign clients, knowledge of foreign languages ​​will be your advantage. Be sure to indicate this on your resume.

Service workers must possess the quality communication, analytical and decision-making skills required to provide care. Any activity of such employees should be aimed at satisfying the interests of the client, which requires the applicant to be results-oriented, able to work under personal pressure and initiative.

Also, the employer will certainly be attracted by the resume of a candidate who will have knowledge of foreign languages, be proficient in a computer, business correspondence, be attentive and interested in the overall result of the company.

3. Leadership skills: manager, manager, director, administrator...

You should start working on your resume by identifying those skills whose presence is of fundamental importance for a specific position.

Employers check managers with special care, often placing exaggerated demands on them. Those who wish to take a management position should indicate the following skills as skills:

• ability to resolve conflicts;
• optimal organization of the work process;
• independent decision-making and responsibility for them;
• presence of critical thinking;
• efficiency of time and labor resources management;
• staff motivation skills;
• strategic thinking;
• effective negotiations;
• communication skills and the ability to build trust.

The applicant can add to this group those professional traits that he considers his strength.

In this case, professional skills and personal qualities must have a clear distinction, because the question about the applicant’s personal qualities will certainly come from the employer, and their identity with professional skills will not allow them to create a positive impression of themselves.

The list of skills can be supplemented by the ability to simultaneously perform several tasks, the ability to distribute responsibilities and control their implementation.

4. Skills and abilities for teachers leading seminars and trainings...

Slightly different skills and abilities should be characteristic of teachers leading seminar classes. Such people should be:

• capable of motivation;
• highly proactive and energetic;
• masters of concentrating people's attention on certain phenomena for the required time;
• flexible and patient;
• capable of organizing the work process.

In addition, you can specify that teachers must have competent speech and clear pronunciation, to be good interlocutors in personal communication.

The main task of this category of workers is to establish contacts.

5. Skills and abilities for technical specialists: programmers, system administrators...

The skills that technicians must have are completely individual.

For example, system administrators are required to monitor the operation of all company computers, which requires them to:

• carrying out diagnostic measures regarding subordinate equipment;
• constant monitoring of possible risks;
• proficiency in English at a technical level;
• ease of perception of information flows.

6. Skills and abilities for accountants, auditors…

Professionals who aim to obtain accounting-related positions must have a clear understanding of the employer's requirements. An accountant must have:

• analytical thinking;
• organizational skills to create a work algorithm;
• constant analysis;
• competent planning;
• increased attention to detail and detail;
• ability to determine the degree of priorities;
• identification of priority tasks;
• skills in working with representatives of regulatory authorities.

7. Skills and abilities - examples for lawyers

Workers in the field of jurisprudence can indicate in their resume:

• knowledge of legislation;
• skills in drafting contracts and documentation;
• use of legal electronic databases;
• ability to work with control authorities;
• search for compromise solutions;
• setting goals and striving to achieve them.

8. Special skills and abilities for a resume

The ability to establish oral and written contact with counterparties, high achievements in the field of service, organization of the work process, the presence of public speaking skills and many other skills will be in mandatory appreciated by the employer.

Each of them is looking for an employee who will be motivated to overall result, will show initiative and high energy in solving emerging issues, will be a pleasant and competent interlocutor, able to immediately make a decision, give an answer and be responsible for every word.

Applicants may indicate in their resumes:

• presence of leadership qualities;
• availability of technical knowledge;
• project organization and management skills;
• marketing abilities.

9. General skills and abilities

There are a number of general skills that professionals can possess. Their list is generalized and is not suitable for all specialties.

However, I think this list will be useful for you; perhaps you will find exactly the skills and abilities that you want to indicate in your resume. These include:

• possession foreign language(language and degree of proficiency);
• programming abilities;
• budgeting;
• competent business conversation(oral and written);
• working with customer databases, including from the level of their creation;
• efficiency in searching for information;
• development of plans;
• analytical actions based on sales (including those performed by competitive organizations);
• procurement skills;
• skills in conducting inventory processes;
• availability of abilities in merchandising;
• work with commercial proposals;
• negotiation skills;
• training and motivating colleagues;
• making forecasts;
• pricing skills;
• direct sales skills;
• persuasion skills;
• telephone sales skills;
• skills in working with individual computer programs: Excel, Word, Photoshop, 1C, etc. ;
• ability to object;
• use of primary data;
• handling office equipment;
• development and implementation of advertising and market research campaigns;
• legal expertise;
• scrupulousness in preparing reporting materials;
• collection and preparation of statistical information;
• ability to organize processes;
• readiness for team work;
• independence of decisions;
• organization skills;
• ability to use persuasion methods.

Each individual specialty is characterized by certain abilities. Among those presented, there will certainly be those that suit you and the position that has become your choice. These skills can be used to include on a resume.

10. Correct compilation of a basic list of skills and abilities

Advice: when searching for the desired position, you should not limit yourself to a single resume; it is better to constantly modify it in relation to the vacancy. The presentation of skills on the main resume and the one you create for an individual position should be different.

In the main version of the CV, suitable for most positions, skills should be listed as follows: the “Skills and Achievements” column is the completion of the “Work Experience” column, i.e. skills are a consequence of professional experience.

Let's say you worked as a marketer and are now looking for a vacancy for this position, you need to write a list of the benefits that the new boss will receive by hiring you for this position.

Professional skills and abilities for a resume example for a marketer:

• conducting marketing research;
• analysis of the market situation and consumer desires;
• ability to develop ideas for assortments.

The list should not be very long and detailed - the main points will suffice. A recruiter reading your CV should understand that your main skills are a consequence of your professional experience, so don’t make things up. Let’s imagine that you were a simple employee, and write that you know how to organize work. No one will believe you, and the recruiter will simply ignore you.

11. Don’t confuse the description of your abilities and personality traits

Punctuality, communication skills and responsibility should be indicated in the “About yourself” column. The “Skills and Achievements” column is needed only for information related to job obligations.

In the “Professional skills” section, you must indicate the basic skills acquired at your previous job or at a university. Here you can indicate your achievements. The section should reveal you as a specialist. In other words, this section should describe your “Qualifications”.

If you describe your skills, you will make your CV more attractive. After reading this section, the potential boss should clearly understand that the company needs you and you definitely need to be called for an interview. You need to attract him with your knowledge and abilities. If you want this to happen more often, listen to our advice:

• The “Qualifications” item should be placed exactly after the “Education” item. This is at least logical.
• This section must be modified for any new vacancy. You only need to record abilities that are suitable for the position you are looking for.
• Don't make yourself out to be one-man band, carefully indicating the entire list of its advantages. Indicate a few (4-8) key ones, that's enough. If you want to express some skills, you will have to sacrifice others.
• Initially, describe those abilities that are most consistent with the position you are looking for.
• Write the list in a way that is easy to read.
• You need to use the same definitions and phrases used by the potential boss in the ad.
• When describing skills and abilities, you need to start phrases with the words “have experience”, “know”, “possess”, etc.
• There is no need to write about your features; there is a special section for them in your resume.

Attention: so-called “headhunters” are looking for rare employees. They are generally not interested in the candidate's experience, they are looking for specific benefits provided to them.

12. Skills and abilities for a resume example for an HR director:

Ability to build communications within the company. Ability to quickly manage departments and projects. Organization of consultations and business trainings.

The new skill can be written from a red line, this will make your text easier to read, although it will take more space. If you correctly describe your skills and abilities, this will significantly increase the chance that you will be called for an interview.

Although education and experience are a very important part of a resume, they cannot create the impression of the right employee.

It is not enough for a hirer to know where you studied and received professional experience. He needs to know exactly what you can do and how you can be useful to his company. So, correctly described basic skills greatly increase the likelihood of getting the coveted job.

Core competencies are the combination of your skills and abilities needed to accurately perform your job requirements. So carefully chosen and correctly worded phrases can help your resume stand out from many similar documents.

While working, try to gain skills, study additionally and get certificates. In this case, you will be able to really arouse the interest of the hirer and get a higher probability of being hired.

We hope these resume skills and abilities examples help you.

13. We indicate specific skills and abilities in the resume

Now imagine that you are writing a CV for a specific position in which you have a keen interest. Then the list of core skills should be treated as a list of specific, rather than general, skills.

Read the announcement very carefully. What do you need to be able to do to be hired for this position? Do these requests match your skills and experience? This must be indicated in the “Skills” column.

However, simply rewriting the requirements on your resume and framing them as your own skills is a bad idea. The recruiter will immediately guess that you have decided to take a “let it go” approach to your resume. Change this information, make it more specific, add something that was not specified by the employer, but could benefit this company.

For example, if you see a requirement - fluency in English, then mention the ability to organize obtaining a visa for the boss (if this is the case, of course). After all, if the employer and his assistants correspond in English, this may indicate that there are business partners from other countries, and in this case, the ability to organize a visa will arouse the interest of a possible boss.

Also remember that nowadays a recruiter will probably look for candidates by keywords, so you need to compose a description of skills so that it contains phrases that are in the text of the job description.

Or you decided to leave this question for later, and now you need to learn how to work with a computer and become confident PC user, and this article will help you.

Now we will talk about current method, which will make you a confident PC user.

The time has come when everyone should be computer user, at least for entry level. After all, practically every job requires computer knowledge and the ability to use it.

Despite the fact that computers are present in almost every apartment, many PC users only have superficial knowledge, for example, how to turn on or off a computer, type text, access the Internet, watch a movie.

But for an advanced computer user, this is not enough. In addition to the ability to type text in Word, you must work correctly with this program.

For example, some PC users use a space to indent or erase the entire line if they make a mistake in one word. This very irrational, and such mistakes waste a lot of time.

The methodology by which it is proposed to undergo training is suitable for everyone. With its help, you will become a confident PC user and master the computer at the proper level.

How to become a PC user and master a computer

Time dictates its conditions, and now be unsure being a PC user is the same as not being able to read and write.

So, what does the proposed teaching methodology represent? This is a collection of video lessons lasting more than 13 hours.

After passing which, you you will become advanced computer user, and remember with a smile the time when working on a computer was a burden.

The video course will teach you how to communicate with a computer in one language. You will learn how to configure Windows, work with archivers, antiviruses, and learn the Word word processor.

You will also learn how to write and erase information using CDs. And much more that a real PC user needs to know.

Now let's figure out why this teaching method is better and more effective than others.

To understand how the video lessons will go, you can download an excerpt from one of them. The excerpt is taken from a lesson whose topic is “Automatically adding a signature to letters.”

Well PC user
(computer beginners)

Purpose of the curriculum:

The purpose of the course is to obtain skills and knowledge for basic user work on a computer. The PC course is a course for beginners. As a result of completing the course you will be able to:

• work with files and folders
• organize sharing of files and folders on the network
• configure Windows
• create and format text documents
• create and design tables, work with tabular data
• archive and retrieve data
• search and work with documents on the Internet
• to Work with by email
• perform anti-virus protection on your computer

The course does not require prior preparation or any technical knowledge.

Training program:

Computer.

• Concept, purpose and use of computers.
• Computer device. System unit device.
• Properly turn on, shut down and restart your computer.
• Information input and output devices (peripheral devices)
• Keyboard. The principle of hot keys.
• Operations on objects using the mouse.

Windows operating system

• Windows. Basic Concepts
• Desktop. Start. Working with icons. Working with Windows
• Editing a file
• Basic tools and features: desktop, taskbar, context menus, control buttons, title bar, main menu bar, status bar.
• Folders, files and shortcuts. Basic operations on objects: creation, copying, moving, deleting.
• Saving data on external storage media
• File, file system, file extension.

Graphic editor Paint

• Paint. Features and purpose
• Creating a computer drawing
• Setting up tools
• Graphic primitives
• Editing a drawing
• Fragment of the drawing
• Graphic file operations

Work in text editor Notebook

• Opening the Notepad program. Create a new text document.
• Work with text. Data entry and editing. OLE technology

Text editor Microsoft Word

• Word processor interface. Customizing the User Interface
• Font, style, size
• Typing and editing text
• Paragraph indentations and spacing
• Drawing in a document
• Inserting a finished drawing
• WordArt Object
• Tables in Word
• Working with Lists
• Combined Document
• Diagrams
• Formula editor
• Layout of the finished document
• Creating a Cover Page

Microsoft Excel spreadsheet processor

• General characteristics of the MS Excel spreadsheet processor
• Creating and editing a spreadsheet document
• Formula and rules for writing it in a spreadsheet
• Calculations using formulas
• Using built-in functions in formulas
• Relative, absolute and mixed reference
• Logic functions
• Use of logical functions in calculations
• Perform calculations in a spreadsheet environment
• Date and time functions
• Formatting a spreadsheet document
• Creating and customizing charts
• Graphing functions

Protecting your computer from viruses. Data archiving

• Principles of antivirus operation. Rules for working with antiviruses.
• Paid and free antiviruses.
• Archiving/unarchiving data.

Image catalogers

• Editing images in ACDSee, Picture Office Manager.

Well Computer graphics.
(Basic training)

Duration of training: 72 academic hours.

Purpose of the curriculum:

The course is intended for PC users seeking to master the capabilities of modern computer graphics, as well as for advertising and design specialists who have basic computer skills.

Up to date "Computer graphics" includes mastering three graphics processing programs: "Adobe Photoshop", "Adobe Image Ready" And "Corel Draw"

The course requires preliminary preparation at the level "PC user".

Training program:

Methods for presenting graphic information

• Raster graphics and vector graphics. Advantages and disadvantages.
• Graphic file formats, color schemes.

Raster image processing (Adobe Photoshop)

• Setting up the program's graphical interface, palettes and program tools
• Technique for selecting image areas
• Masks and channels
• Coloring
• Collaging the basics of working with layers
• Retouching and photo correction
• Applying filters and effects to images
• Installation
• Application of the program in Web areas– design (template)
• Animation of buttons, banners, avatars

Creation and processing of vector illustrations (CorelDraw program)

• Setting up the graphical interface program, panels, tools
• Program tools
• Drawing simple and complex shapes
• Creating and editing contours, filling
• Basics of working with text
• Editing Images
• Creating shadows, outlining, volume effect
• Methods for arranging and combining objects
• Export/import of objects.

Well Web design.
(HTML layout)

Duration of training: 72 academic hours.

Creating your own website is, first of all, creativity. In this area you can fully show yourself, without being limited in content or volume. Why don't you create your own website and promote it on the World Wide Web? Then use modern technologies The Internet and the knowledge that our courses provide.

This course is intended for those PC users who want to create professional websites on the Internet, and it can also
be used as practical guide website developers, designers and everyone related to web projects.

Preliminary level of training: Computer knowledge at the level of an experienced user, experience working on the Internet, minimal knowledge in English for working with software, with an English interface.

Training program:

Basics of Web technologies.

1. Basic concepts of HTML layout
2. Comparison of working with HTML code in the editor: Notepad and Adobe Macromedia DreamWeaver.
3. Adobe Macromedia DreamWeaver Settings.

Styling the elements of a Web page with using CSS styles.

1. Concept CSS styles. Their capabilities.
2. Practical use. Examples from the most popular sites.

Architecture development

1. Table design.
2. Block design.
3. Automate page creation using Macromedia DreamWeaver templates.
4. Manage element settings in DreamWeaver.

Website design and layout

1. Content preparation.
2. Selecting a website design. Site color scheme.
3. Site sketch. Structural diagram of the site. Design a simple page layout and linear system navigation.
4. Creating a template website page based on table design.
5. Secrets of correct layout.

Website graphics

1. Requirements and conditions for placing graphic objects on web pages. Overview of illustration formats JPEG, GIF, PNG, SWF, SVG.
2. Principles of graphics adaptation. Examples of adapting images in various formats using Adobe Photoshop.
3. Concept and use of image slicing. Examples of cutting images in Adobe Photoshop.
4. Creating simple banners in the Adobe Image Ready vector graphics editor.
5. Posting on a Web page.

Usability

1. The concept of usability. Usability characteristics.
2. Usability testing and analysis of famous sites.

Content requirements.

1. Texts.
2. Headings.
3. Graphic arts.

Relationship between site style and ergonomics

1. Website styles.
2. Website ergonomics.

Placing a website on the Internet

1. Basic concepts. Methods of posting information on the Internet.
2. Selecting and registering a website domain. Free and paid Web servers. Choosing a host.

Almost always, in the process of writing a resume, you need to indicate knowledge of PCs and programs. Briefly or in detail is not the point. The important thing is that you need to indicate this.

Job openings often require computer knowledge. I think this is some kind of stereotype. Most likely, many HR people “automatically” specify knowledge of a personal computer in their requirements. Nowadays, go look for a person who doesn’t know him. But a fact is a fact. Almost every vacancy mentions this.

Why include PC knowledge on your resume? If the vacancy requires it, it is better to write about it in your resume. This will create a feeling of conformity: you fit the employer's requirements.

What computer programs should I include on my resume?

Different programs need to be specified for different positions.

• For an accountant- mention 1C and preferably list its versions.
• For the director The neutral phrase “PC knowledge” or “confident PC user” without specifications will do. At the same time, you can write about knowledge of CRM and ERP systems - this is an advantage for directors.
• For the designer it is necessary to list graphics packages (Photoshop, CorelDraw, 3Ds Max...), as well as other programs necessary for drawing and design. It is advisable for landscape designers to specify highly specialized software.
• For the programmer you can indicate in your resume big list computer programs without going beyond the bounds of reason.

I once saw a programmer’s resume in which the person indicated all the software he knew. The list of skills and knowledge took up about half an A4 sheet. This is outright overkill.

At the same time, try to be expedient and not indicate unnecessary things. If an accountant or director knows Photoshop, it is better to keep silent about this in the resume.

Should you list office software on your resume?

I sometimes see phrases in resumes like: “knowledge of Microsoft Word, Excel, Outlook, PowerPoint, Access, etc.” Is it worth writing like this? Is such a thorough explanation necessary?