home Healthy eating Sony Xperia phone does not turn on - restoring the operation of the smartphone. Sony Xperia: rebirth from a brick or what to do if the phone does not turn on (does not work, does not boot)

Sony Xperia phone does not turn on - restoring the operation of the smartphone. Sony Xperia: rebirth from a brick or what to do if the phone does not turn on (does not work, does not boot)

Sony Xperia– one of the most popular smartphone models. A high level of functionality, optimal technical data, and an ergonomic housing are important advantages. Despite such positive sides, deficiencies can also be recorded. What to do when sony xperia won't turn on? How can such phenomena be explained and how to act to prevent further errors in the operation of a Sony smartphone? How can I restore my mobile phone to optimal functionality?

Sony Xperia does not turn on: possible reasons

Why might my smartphone not turn on? What are the most common reasons:

faulty battery. Sony Xperia boasts a capacitive battery, which, unfortunately, often breaks. It is advisable to check the battery, because if it malfunctions, the smartphone will not be able to turn on;
If the smartphone is charging but does not turn on, there is a risk of the power button breaking. You also need to remember about precautions. For example, it is not recommended to charge Sony Xperia immediately after getting wet or accidentally getting moisture on the phone keys, because otherwise the phone may completely die;
If the smartphone connector is broken or partially torn out of the printed circuit board, the charge cannot be transferred to mobile equipment. In this situation, the device will be completely discharged, and then will not be able to turn on. The only possible way out in this case is to contact the service center employees, where professionals will replace the connector;
A motherboard that has been damaged by a shock or accidental fall will not be able to support the operation of the smartphone. In this case, you need to diagnose the gadget, and then take restoration measures. Only professionals are ready to successfully return a smartphone to functionality;
The smartphone control chip turned out to be broken. In this case, it is necessary to replace the component part with an original analogue that can successfully perform its functions;
rust, oxidation of parts, corrosion are some of the most dangerous reasons for the inability to fully use a mobile phone. If your Sony Xperia does not turn on after getting wet, it is best to contact professionals who can restore your mobile phone;
another one possible reason problems - software glitches. After an unsuccessful update, the device will not be able to turn on, but the optimal solution would be a solution to restore the equipment.

The above reasons may be the basis for successfully solving the existing problem with turning on Sony.

How to fix if Sony Xperia does not turn on?

If your Sony Xperia does not turn on, there is no need to worry, because the chances of restoring the functionality of the gadget remain. How can corrective measures be carried out?

If the Sony does not turn on, you can find a way to restore the optimal performance of the mobile phone and in 99% of cases the problem is successfully solved.

There are situations when the Sony Xperia phone does not turn on. This means the smartphone unexpectedly turns off, reboots, or ignores pressing the On button. Let's take a closer look at this issue.

Causes and solutions to the problem:

The battery is broken or expired;
Mechanical damage;
The power button is broken;
Software error;
The charger is broken;
Recommendations from the service center.

The battery is broken or expired

The probable cause lies in the battery. This happens periodically with Sony Xperia phones. The battery may have long expired. If the battery is swollen and the smartphone does not turn on, then the problem lies in the electronics. Typically, the result of a breakdown is mechanical damage, moisture, or a short circuit. The way out is to replace the battery.

Mechanical damage

Periodic shocks or falls of the smartphone lead to the fact that it does not turn on. However, this is the worst outcome that the device can expect. In addition, the normal use of a smartphone is questionable. Consequences of mechanical damage:

The display and phone case were broken;
Image distortion;
The speaker and microphone are out of order;
Sony Xperia phone won't charge;
The device is slow;

And that's just part of it possible consequences mechanical shocks.

The power button is broken

The simplest reason is that the power button is broken. This occurs due to mechanical damage or liquid entering the device. In one case or another, you will have to replace the key or have the phone diagnosed at a service center.

Software error

A software failure causes the Sony Xperia smartphone to work slowly, periodically reboot, or refuse to turn on. You just need to reinstall the software or return to factory settings. A sign of such a problem is that after turning on the smartphone freezes or constantly asks for a phone code.

The charger is broken

A common reason that a smartphone does not work is that the power cord socket is broken. Over time, the socket becomes loose, the contacts oxidize and practically do not conduct current.

It's easy to check if the charger is broken. Connect another charger to your Sony Xperia phone and if the charging process starts, it means it is working. The problem is solved by purchasing a new power supply.

If your Sony Xperia won't turn on, the first thing you need to do is identify real reasons problems. It is difficult to carry out such a procedure on your own, so it is better to immediately contact the Service Center. Its employees are guaranteed to perform diagnostics on the day of your call. The repair procedure is carried out using special tools and professional equipment. A specialized quality control department tests the phone before returning it to the owner.

So, your Sony Xperia z1, z3, z2, m4, s2305, m4, m2, or other Sony phone hangs on the splash screen or logo when turned on and does not turn off - it does not respond to anything.

The first thing to do in this case is to reboot. Of course, it won’t work the traditional way - you need to turn it off forcibly.

To do this, simultaneously press Power + Volume Up (for 15 seconds). It is very good if subsequent switching on will lead to normal operation of the device.

But the situation may, if not immediately, then very soon, repeat itself - the phone will go into a stupor and even hit your head.

There is little pleasant, but there are ways to correct such turns in the fate of Sony Xperia, but first you need to give the correct diagnosis to the frozen phone.

In general, there are four main ones: lack of memory, conflicting applications, buggy firmware, problem with the touch screen (does not respond to buttons).

What to do if your Sony phone freezes due to conflicting applications

Downloaded applications may affect the stable operation of the device and may cause it to freeze. To check whether downloaded applications are causing problems, use Safe Mode.

In safe mode, it will launch exclusively with the preinstalled software and applications.

If Safe Mode doesn't freeze, it means you've probably downloaded one or more apps that are causing problems. Negative influence to operate the device.

You can delete the recently used app and restart your phone. To enable Safe Mode, wait until the Xperia™ logo disappears.

If this method does not work, then try another way. Tap Power Off and hold your finger on Power Off.

You will be transferred to the entrance to safe mode - confirm “OK”. Note: in order to exit safe mode, reboot the device again.

What to do if your Sony phone freezes due to a software glitch

The Sony Xperia Z is one of the best phones on the market, but it turns out that Sony's flagship is causing a lot of problems for some users.

One of them " Sudden death" The phone suddenly freezes or turns off and only helped hard reset, or a combination of the power button + volume up.

Everything turned out to be not in the physical device, but in the software.

On this moment A corresponding update has already been released that solves this problem.

What to do if a Sony phone with a non-removable battery freezes

On many Sony Xperia devices, the batteries are non-removable, but the Japanese foresaw this twist and added a physical button to initiate a hard reset.

It is usually located under the SIM card slot cover. Therefore, if your Sony Xperia z1, z3, z2, m4, s2305, m4, m2, or another is frozen, remove the cap.

With the help of subtle but not sharp object Press and hold the OFF button. Next, when the device vibrates (usually three times), release the button.

If this does not produce results, then press the OFF button under the plug and hold it for 2 minutes, despite the vibrations.

Then connect your device to the charger and charge until the charging indicator appears on the display. Appeared? Then you can turn on the phone.

CONCLUSION: of course, it is impossible to foresee or describe everything. If all else fails, you can reflash the phone via FlashTool.

There is also great program for a computer - PC Companion. For Sony Xperia owners it is not only recommended, but sometimes simply irreplaceable.

The last option is to contact service center. I know that I don’t want to, but if there is a problem with the hardware, then there is simply no other way out. Good luck.

The Japanese company Sony has been a manufacturer for more than 15 years mobile phones. For ten years she collaborated with the Swedish company Ericsson. But now the Japanese have taken the work process into their own hands completely. The company occupies a leading position in the market, their smartphones are of high quality and have their own, corporate style. But, like all equipment, smartphones fail over time.

The modern user, accustomed to constant communication, tries to find out and fix the breakdown as soon as possible. One of these problems that phone owners point out is when Sony Xperia won't turn on the first time. There can be many reasons for this, and in-depth diagnostics of the device will help determine them. Let's name some of them:

the battery fails (the battery of your product has its own resource and loses its capabilities over time);
the power button fails (this could be due to contamination, mechanical damage, etc.);
Possible firmware failure (rare, but a problem that does occur);
failure of the power connector (charging does not occur).

There are other breakdowns as well. For example, your Sony Ericsson smartphone does not blink when turned on, but glows white. It happens that the device turns off and the battery does not charge when connected to the network. The cause of many breakdowns is the negligence of the owners themselves, who allow the device to fall or liquid to get into it. In this case, you should immediately contact an electronics repair center.

What to do if Sony Xperia does not turn on

Let's consider a situation in which Sony Xperia won't turn on- what should be the first actions of the user. There is no need to try to disassemble the smartphone yourself and start repairing Sony, because without the necessary knowledge, you will only aggravate the breakdown. Only after a complete diagnosis will it become clear what to do to ensure that the repair is effective and of high quality. It is necessary to check whether the phone has been dropped or whether moisture or water has gotten into it. After this, connect the Sony Ericsson to a charger to test the battery.

Malfunctions are also possible when the screen does not light up, or when Wi-Fi on your device does not turn on. In any case, it is not recommended to carry out repairs yourself without the appropriate qualifications. For this there is a large number of centers where professionals work and they will carry out high-quality repairs of your smartphone. Popular repair services include working with models:

as well as an equally popular glass replacement service:

Sony's phone won't turn on? How to find a good service center in Kyiv

When the question arises of where to repair a smartphone, it is recommended to choose not a handicraft workshop, but a specialized service center where highly qualified specialists work. Solid center, different from the above workshops, high level working with the client and providing a guarantee for their services. In this service, specialists will assist you in cases of this nature:

Sony phone won't turn on;
the screen is broken;
turned off and does not respond to network connection;
there is no sound in the speaker;
Wi-Fi does not work;
software crashes occur;
red light flashes and much more.

In special centers, repairs will be carried out to a higher quality, in addition, diagnostics will be done free of charge. Professionals, such as UMT Service, having the widest selection of spare parts and high-precision equipment, will also provide you with the most favorable prices and comfortable service.

In this short instruction we will tell you what to do if your Sony Xperia does not turn on. We often receive messages from our readers that they have a problem with the performance of their smartphone or tablet, after which they can no longer start the device. The phone does not turn on or Sony Xperia freezes when turned on at the splash screen (boot animation). Most often the cause of this is failures operating system and software. Don’t panic ahead of time and carry out a series of simple steps to resuscitate your favorite smartphone.

To do this, we need a computer with official software installed on it - the PC Companion () program, which simply must be on the PC of any user of Sony Xperia smartphones. Now let's move on to step by step instructions(in the screenshots, red frames indicate what you need to click during the process).

Launch PC Companion and select ‘Support Zone.
Launch the ‘Software Update’ section
Naturally, we did not connect the smartphone to the computer, and therefore a window will appear notifying you that the device was not found. There is a clickable inscription “phone/tablet recovery” - click on it.
The next window will ask you to select the device you want to restore. If you have previously updated your smartphone via PC Companion, then it will probably remember the device, and it will appear in the list - select it and click ‘Next’. If you have not used the application yet or need to update some other model, for example a friend, then select the ‘Other phone/tablet’ item.
Next, a series of windows will appear in front of you - they contain information about what you are actually doing. I recommend reading through it and clicking ‘Next’ (if necessary, check the confirmation box). We are waiting for the application to prepare everything necessary for recovery.
If you selected ‘Other phone/tablet’ in step 4, the following window will appear with a list of all models in the line. In this list you need to find and select the model of smartphone or tablet that you are restoring. Please note that you need to choose a specific model with its specific model number, for example, if you have a Sony Xperia Z2 D6502, then you need to choose a Sony Xperia Z2 D6502, and not a D6503 or D6463! If you selected a specific model, then you skip this point - the following window will immediately appear.
It's time to connect your smartphone. Connect the USB to your computer, then press and hold the volume down button on your smartphone and only then plug the USB cable into it!
After these steps, the program will detect the device and begin restoring it. If it does not automatically proceed to the next step, you can try simultaneously holding down the power and volume up buttons for 10 seconds until three vibrations occur and then repeat step 7.
Once complete, you will be notified that the update is complete. We turn off the smartphone, launch it and rejoice! Please note that all data from the smartphone’s memory will be deleted. Also, the first download can be quite long.