It’s clear what to do if you forgot the password for your Mail.ru email account. But what to do if your email login is lost? Such cases happen often and many do not know what to do. After all, there is no special button here, as in the case of a password. Let's look at how you can regain access to forgotten mail.

Unfortunately, Mail.ru did not provide the possibility of recovery forgotten login. And even the fact that during registration you linked your account to a phone number will not help you regain access to your mail. Therefore, if you are faced with such a situation, then try the following.

Method 1: Contact your friends

Register new Mailbox, no matter which one. Then remember who you are in Lately wrote messages. Write to these people and ask them to send you the address from which you sent the letters.

Method 2: Check the sites where you registered

You can also try to remember which services you registered with using this address and look in your personal account. Most likely, the form will indicate which email you used when registering.

Method 3: Saved Password in Browser

The last option is to check if you have saved your password. Email in the browser. Since in such a situation not only it, but also the login is always saved, you will be able to view both of them. Detailed instructions For viewing the password and, accordingly, login, in all popular web browsers you will find in the articles on the links below - just click on the name of the browser you use and where you save your login data to sites.

Read more: View saved passwords in.

Nowadays, using multiple mailboxes at once is normal. They can exist for a variety of purposes: personal - for correspondence, for registration in in social networks and online stores and even on dubious sites (by the way, use Anonymizer in Mail for this).

You can have at least 10 different addresses. It's all good. But you can accidentally completely forget the address of one of your mailboxes. We tell you how you can remember and what to do to prevent this from happening.

In what cases can you forget your email address?

Of course, when there are a lot of boxes. When mail was created a long time ago and for one purpose. When suddenly asked in the morning after long holidays. When I burned my bridges. Options can be listed until the night.

In these cases, there is no need to panic, since all is not lost.

But what if…

For starters though try to remember your mailbox address yourself. Maybe you wrote it down somewhere? Check out your favorite notebook. 🙂 Try to remember why you created this mailbox in the first place? Does not work? Then we move on to plan B.

Plan b

There are several more ways to remember your mailbox address. Let's list them:

  1. Ask your friends or colleagues to look at emails from you in their inboxes. If, of course, you wrote to them. 🙂
  2. Check the address in the settings of the online store or social network, as well as your Apple ID.
  3. Browser. Logins and passwords can be stored in your browser settings in the appropriate section.
  4. And finally... in your other mailboxes. What if you sent any important letters?

To prevent similar situations in the future, make it a rule to at least write down your username and password so that you can quickly access it. There are many options.

You can use, for example, a very ordinary notepad. In general, there is a large number of applications for storing logins and passwords in encrypted form.

In addition, you can set up a mail collector and check all your mailboxes in one.

In the last article we talked about, today we’ll talk about recovery. Restoring a mailbox from mail.ru is required for various reasons, but this is mainly due to the lack of a password. Without writing down data, it is difficult to remember it later. There are also frequent cases when a mailbox is deleted, and then the user wants to restore it. Is it possible to get my data back? There are several ways and everyone will find the easiest one for themselves.

How to restore access to mail if you deleted it?

There are cases when mail is not needed, but after some time, it turns out that without it it is impossible to access some service or it is impossible to communicate with other users. What can I do?

In this case, you first need to go to the main page of the Mail.ru search engine. Then write your username and password in the data entry field. If you remember them, then you don't need to do anything else. The mailbox will be restored and you will be able to use it again. However, there is one caveat - you will no longer be able to restore the data that was stored in the box.

This is perhaps the simplest and most obvious way to restore mail on Mail.ru. But only ideally can you remember your login and password. What should those who don’t remember this data do?

In this case, there are several options for resolving the issue, but everything will depend on what data you remember about your mailbox and profile.

Recovering mail by phone

It's good if you know your mail login on Mail.ru. First, click on the link “Forgot your password?”


You will be offered ways to recover your password. Among them you will find an option to restore access via mobile phone. But this method will only work if you entered this information when registering your profile.

Usually the phone number is connected to the mail and account at once. The phone data is not shown to anyone and is only needed to confirm login in such specific cases. If you used a phone number during registration, then simply select the “recovery by phone message” method.

Confirmation via SMS is already practiced in many services and is no different in the same VKontakte or Google. You enter your phone number as usual, and the last four digits are entered in the field provided for this purpose.

The message arrives quickly enough. The code must be entered in the window that appears and your mail will be available to you again.

What to do if the phone number does not help in your case? For example, you did not enter your data and now you cannot use such a function? Then choose an answer to the security question.


It was initially entered when registering an account and mail. You had to choose one of the questions and write your answer. This is one way of identifying users so that the system can only grant access to the user who remembers the answer to the question asked.

If you know both the question and the control answer to it, then just select your question from the list and write your answer, which you entered during registration. Only this one will work.

After entering the required data, the system will ask you to enter the code in the image. At this stage, after confirming the data, you will resume access to your mail.

If you don’t remember the answer, you need to click on the “I don’t remember the answer” link and select other options.

If the security question and answer option is not your option, then try contacting technical support for help. In fact, this is a common practice, and it is supported in many other services, for example, Skype.

The Mail.ru website has a special form for this. After you click on the “I don’t remember the answer” link, you will be offered this very contact form.

In order for you to be able to access your remote mail, enter the personal information that you used when creating it. That is, you will have to remember what you can. Specialists will use this data to not only verify that it is your email, but also to quickly find the data you used to register and restore your access.

For example, you will have a question - “when was mail created?” Of course, you won’t remember the specific date, but you can probably give an approximate range. Choose the most suitable value and continue to provide the remaining information.

Among the data you will see a line with a password. It will be called “Registration Password”. It will need to be filled out and if you do not remember your password, then enter a new set of complex characters and be sure to write it down in a separate file.

You also need to take into account that you have an additional mailbox. If it is not there, then it is unlikely that you will be able to restore access to Mail.ru using this particular method. When you registered your mail for the first time, you specified an additional mailbox so that in case of problems you could access the second mailbox. If you missed this moment during registration, then nothing can be done. If you did, then this is where the specialists from the Mail.ru support service will send you the data for recovery. Enter your email and specialists will send you a link to it if the email can be restored.

When all the data is filled in, click on the “Submit” button and now you will need to answer a series of questions.


Even though the recovery process through support seems long, this is what protecting your personal data and your personal information looks like. You will need to answer questions that will help the support team understand that you are the owner of the account.

The more information about yourself you write, the greater the chance that your access to your mail will be restored.


After filling out, all you have to do is wait for a specialist from the support service to respond. The time always varies and depends on the workload of specialists. A letter will be sent to your additional mailbox containing a link. Follow the link and enter your new password in the window that appears. This will restore access to your deleted mail.

Video instructions for email recovery

Watch the video instructions to understand exactly how to restore a mailbox from Mail.ru.


Thus, it is possible to restore remote access to your Mail.ru mailbox, but to do this you need to remember as much information as possible that was entered when registering your mail. If you manage to remember the data, then recovery will not take you even two minutes. Otherwise, you need to contact technical support, and what decision the specialists will make will depend on the correctness and completeness of your answers.

Today we will talk about mail.ru password recovery. Your email was hacked or your password was stolen, how can I restore my mailbox? This happens every day and no one is immune from it. This, of course, is a little upsetting and you are wondering how to restore mail on Mail.ru, Google or Yandex.

There are several ways out of such situations:

  • Standard recovery products
  • An unofficial way that helped me

Standard password recovery tools

First of all, you need to go to the site www.mail.ru and under the window where you enter your email username and password, you need to click on the “Forgot your password?” link.

We get to the password recovery page, where we enter your login and click Next.

We are offered several options, depending on what you selected and filled out when creating your mailbox. You need to answer a secret question or use the second option, write the phone numbers or something else.

If you answered correctly, then in the next window you will be offered instructions for further recovery actions.

If you answered incorrectly, then this method will not help you and you need to move on to other options.

Formal support request

Go to the mail site again, click reset password, enter your username and click Next. At the bottom there will be a small text preceded by an exclamation mark.

If you were unable to recover your password, fill out the support request form and follow the link. A window will appear in front of you where you need to fill in as much information as possible. Fields marked with asterisks must be filled out.

After you fill out everything, do not forget to indicate the contact e-mail address to which you will receive a response from the support service.

The official processing time for your request is three business days, after which you should receive a response with further instructions. When I filled out this form, I specified my email address as gmail.

More than three working days have passed, but I still have not received a response. Perhaps mail.ru and gmail.com do not get along with each other and I will not wait for an answer. If you indicate your contact email, the chances of receiving a response from the support service will increase.

Unofficial way

After my email was hacked, my security question and additional email were changed (I didn’t indicate my phone number), I started looking for information on the Internet about how I could recover my password. The search went on for a couple of hours and on one of the sites I found out an alternative option on how to restore your mailbox to mail.ru.

The first step is to create a new mailbox on the mail. Use the mailbox of a friend or relative you trust. If you already have spare mail, here's what to do.

We write a letter to this address [email protected]. Subject - password recovery.

Here is a sample of my query letter:

The next day I received an answer:

We send detailed information what was asked in the previous letter.

I indicated almost all the data and sent them in a reply letter. The next day I received a response that my mailbox would be restored. The recovery link will be emailed to me within an hour and will be valid for 72 hours.

Literally half an hour later, an email arrives with a link to restore my hacked mailbox. My joy knew no bounds; I no longer thought that it would be possible to restore my mail. Iyyyyyyy.

After going through the password recovery procedure, I immediately went to the mailbox security settings and configured everything to the maximum: changed the password; indicated the mobile number: security question and set up some other things.

If none of the methods helped you, then write to support. If they can’t help you there, then create a new mailbox, preferably on Gmail. If you don’t know how to do this or have difficulties, you can use two instructions:

And now I suggest you watch a video tutorial on mail recovery.


Results

Today I showed you three ways to recover your mail.ru password or how to recover mail on mail. This recovery procedure took me three days, but yours may be a little different. Create complex passwords and use good antivirus programs, then your data will be safe.

Perhaps you have any questions or questions about how to restore your mailbox. You can ask them below in the comments to this article, and also use the form with me.

Thank you for reading me on

It's unpleasant when stranger gains access to personal correspondence. Moreover, it can harm you. Users often encounter the problem of hacking mailboxes, but do not solve it, but create a new one. In vain. In addition to losing access to information, you risk becoming an “absentee” spammer or fraudster, because it is unknown what goal the hacker of yours was pursuing. account. The vast majority of RuNet users use Mail.ru services, which are based on creating a mailbox. In this case, let's look at how to recover your Mail.ru email password.

Restoring using the standard method

For this type of recovery you need to know your login.

  1. On the main page of Mail.ru, click on the “Forgot your password” button.
  2. Enter your mailbox address and click the "Continue" button.
  3. Attention! If you haven't used your mailbox for 5 years, it could be permanently deleted.

  4. If the mail exists, you will be taken to the recovery page, where you enter the necessary information about the registration data.
  5. After filling out all the fields and entering the captcha, click the “Continue” button.
  6. Attention! Account recovery is only possible by submitting the form. The key question method was found to be ineffective.

  7. Next, a second page will open with empty fields.
  8. After filling them out, click the “Submit” button, thereby your application will be sent to the support service for consideration.

Advice! Do not fill out all fields if you do not know some. With clear answers to 2-3 questions, the answer will be positive and access will be restored.

Alternative option

If nothing works and you receive a refusal, don’t be upset, try writing directly to the technical specialists. Explain to them in simple language the reason for losing the password (hacking, long-term non-use) and the circumstances why it is important to restore access to this particular account. Send the letter to: [email protected]. Topic: password recovery. All that remains is to wait for the answer.

Recovering using a mobile phone

If you indicated your phone number during registration, more easy way and you can't imagine it. You will receive a confirmation code in the form of an SMS message, with which your password will be restored in two clicks. You just need to come up with a new combination.

Attention! If you have changed your number since registration, use the standard recovery method.

How I was hacked or preventive measures

There are viruses that create an exact copy home page one or another Internet resource. You, suspecting nothing, enter your username and password. But instead of opening the inbox, either nothing happens, or a pop-up window appears with content of a different nature: an error, an incorrect password, or even extortion of money under a false pretext. In this case, you need to check the system for viruses and urgently change the password for your mailbox.

Attention! If accounts on social networks and bank accounts were linked to the hacked email, urgently change your home mailbox on the appropriate resources!

In another case, the password could be found out by deception. If you responded to a “technical support” message with an email containing information about your account, the email is no longer yours.

Attention! Technical support never requires personal user data. Such messages are deception!

So, we have become familiar with the types of hacking and methods for recovering a password from Mail.ru mail. If you do not believe in conspiracy theories, please indicate your phone number when registering. This will make your life easier and minimize the risk of losing your account.