Most owners of Android devices use the services of the official Play Market store from the IT giant Google, which, in general, is not surprising. Here every user can find any content to meet their needs, be it special programs, movies, music or games. However, situations are not uncommon when Google Play Market does not work on Android.

Such service failures can occur for a variety of reasons. Now we will look at what could be causing the problem and offer the most effective ways its elimination.

In fact, the reasons that provoke such an error can be very diverse, the most common are:

• There is no Internet connection, caused, for example, by a settings failure (smartphone, router, etc.).
• Technical problems on the part of the Play Market itself are quite rare, but not excluded.
• Problems with the file hosts, which is edited by the system automatically.
• There is a conflict between an installed application and Google Play.
• The date/time parameters are incorrect.
• Other.

First, what we have to do is simply restart our smartphone. The fact is that this banal procedure can be an effective solution not only with the problem described, but also in other cases of system freezing. If rebooting the device did not have any effect, move on.

Reset updates

Quite an effective procedure. Our actions - go to “Settings”:

Open " Applications"(maybe "Application Manager"), from the list that opens we find Google Play, press. In the window that opens, click on the position “ Uninstall updates"to return the Play Store to its original state:

We reboot the gadget and try to log in. What, there is no reason for joy yet? Then let's continue.

Reset settings and clear cache

Again, through the main settings, go to “ Applications", we find " Google Play", open. First, “tap” on “ Erase data", then " Clear cache»:

We restart and try to log into Google Play. If the question “why the play market doesn’t open” is still relevant, let’s continue “dancing with a tambourine.”

Correction of GP service data

As in the third step, from “Settings” we go to “ Applications", we find " Google Play Services", erase the data and clear the cache:

Clear Google Services Framework data and cache

Let's follow the beaten path " Settings» → « Applications" In the " All"find and open" Google Services Framework" Erase data and clear cache:

Checking the operation of Google accounts

It is quite possible that for some reason this function was disabled, which was the reason why the play market does not work on Android. It's easy to fix the situation. From the settings in " Applications"we need to open the tab " All", choose " Google Accounts "and, if this application is really disabled, then connect it, and at the same time (if necessary) clear the cache:

Debugging the Boot Manager

Disabling the boot manager can also be a likely problem, so to rule it out we go to “ Applications", swipe left to go to " All" and open " Download Manager" If necessary, activate it, and if the presence of a cache is detected, then clear it too:

Removing and restoring your Google account

Another effective way, to which our website was dedicated detailed instructions" ". After the described exit procedure, .

Resolving application conflict

As mentioned above, there are applications that can block Google Play. One such program is Freedom. Advanced gamers probably understand what we're talking about. The fact is that Freedom allows you to bypass the Market license check in order to purchase for free all sorts of paid goodies in games (coins, crystals, extensions, etc.), for which the user can pay with a fake card:

Incompetent use of the application, or improper deletion of it, is one of the most common reasons for denial of application. Google work Play Market caused by changes in the file " hosts" To work with the application (installation and uninstallation). More information on how to correct the situation can be seen in a special video:

Cleaning the "hosts" file

It is worth dwelling on this point in more detail. The fact is that you probably don’t have the Freedom application installed (see above), but there may well be a problem with the file, and here’s why. The hosts file of the Android system (as well as Windows) stores a database of sites, as well as their IP addresses. And every time you open a particular site, the system will access the “hosts” file, and only after that the DNS server. That is, in fact, being in principle a primitive filter (firewall), hosts can, for security purposes, block access to almost any site, including Google Play.

That's when the need to edit it arises. For this we will need a file manager, for example, and (since we will be dealing with a system file).

Launch ROOT Explorer, find the folder system:

It contains a folder etc, go into it and set the rights R/W(Read/Write) by clicking on the corresponding button in the upper right corner:

Upon request of the Superuser rights system, we provide:

Now let's open hosts and start editing it. By default, it should contain only one line - 127.0.0.1 localhost. If you see two or more lines, this means that other programs have made their changes, so we delete everything unnecessary without pity:

Correcting date and time settings

If there was a failure in this position (which could also block access to the play market), then:

• Open " Settings»
• In chapter " System"find the item " date and time", open.
• Enter the correct data and save the changes.

Reset Android settings (or Hard Reset)

This is the last, so to speak, control shot from our arsenal, if you are convinced that there are no problems with the Internet connection, and all the described methods did not bring the expected result (which I very much doubt). What should we do:

• Go to " Settings" and open " Recovery and reset", without forgetting to make a backup copy.
• Select the item " Reset».
• “Tap” on the field “ Reset your phone».
• Finally, click “ Erase everything».

This procedure will delete all data on the device's internal storage, leaving the information on the memory card intact.

Perhaps this is all we wanted to talk about on the topic. Maybe you had a successful experience in solving a problem that was not described in the article, we will be grateful if you share it with our readers. Good luck!

When buying a used or new Chinese smartphone, be prepared for the fact that it may not have the Play Market and others Google services. In such cases, you have to install software with his own hand. There is nothing complicated about this, but sometimes situations arise when such software completely refuses to install on a mobile device. Let's figure out what to do if the Google Play service is not installed on Android.

Ways to resolve errors with Play Market installation

Problems with installing Google Play services may arise for the following reasons:

• failure of the operating system;
• using inappropriate firmware;
• APK installation file corruption;
• incorrect deletion of the Play Market previously available on the gadget;

To eliminate these reasons, you can resort to the following methods:

1. Download another Play Market installation file.
2. Non-standard installation of Google Play.
3. (tablet).

If the Play Market is not installed on your gadget, the first thing you need to do is download another APK file from the Internet. At the same time, you should look for it on well-known and trusted resources (for example, on the website 4pda.ru).

The cause of the error may also be a single malfunction in Android. Therefore, your next action should be to reinstall the Google service. If this did not help install the Play Market, then the problem is more serious and needs to be dealt with using more radical methods.

Reset the system to factory settings

When considering why the Play Market is not installed on Android, it is worth noting the reason lies in the conflict between Google services and the software available on the device. Any program located on the device can act as a conflicter. In this case, the optimal solution to the problem is to reset the OS to factory settings:

Hard Reset will entail erasing all user data from the phone. Therefore, it is recommended that you first copy all important information to a safe place (for example, on a PC).

Custom Google Play installation

If after the Play Market is still not installed on your smartphone, you can try downloading it in a non-standard way. The fact is that Chinese devices may not have the GApps service. In this case, a regular installation will not lead to the desired result.

We will use the Mobile Go file manager as the installer. The procedure will be as follows:

After completing the described steps, Play Market on Android should work.

Cleaning your mobile device from residual files

If the phone was bought secondhand, that is, it was already used before you, it is possible that the former owner previously installed the Play Market on it. In this case, deleting the application before selling the device could have been done incorrectly or not completely, resulting in residual files remaining in the system. They are the ones that can cause a failure when re-installing Google services.

Usually residual files are hidden in the data folder. Since it is a system file, access to it is possible only if the user has root rights. In addition to the rooting program, you will also need the Root Explorer file manager, which works great with system directories.

The "Waiting to download" message on Google Play is a fairly common problem among all users of Android devices. Sometimes when you're in Once again If you go to Google Play to download the desired application or game, you may be faced with endless preparation for downloading or a “Waiting for download” message.

A very typical problem for Android, which can be solved incredibly simply and quickly using several methods. In this article we will look at the most effective methods.

Sometimes, to resolve the problem with the stuck “Waiting to download” message in Google Play, all you need to do is try rebooting. Restart your Android device, and then try again to log into Google Play and download something from there. This method works quite rarely, but some users claim that it sometimes helps.

Method #2 Stop uploading to Google Play

If a simple reboot does not help, then let's manually try to stop the stuck download on Google Play. To do this, accordingly, run Google app Play, swipe from right to left and go to the “My games and applications” section. Tap the app you're downloading, then tap the cross next to it again to stop downloading it.

In theory, the “Waiting to download” message in Google Play should disappear, after which you can repeat the download again. However, there are cases where simply stopping the download simply did not help. If you have the same case, then let's move on.

Method #3 Disconnect from the network

Obviously, you need to connect your device to the network during downloading. Most of the users use a Wi-Fi connection for their needs. Go to Google Play to track the change in the "Waiting to download" message.

Then turn off your Wi-Fi module. The endless wait for download should be replaced by a message that the application could not be downloaded, which means that the problem with “Waiting to download” in Google Play has been resolved. Try downloading the app you need again.

If the situation repeats itself even after disconnecting the device from the Internet, then let's move on to the next, more radical solution methods.

Method No. 4 Clearing cache and data Play Market/Downloads

If all the previous methods did not help you, then this one can definitely fix everything. Now we will try to stop the attempt to force download an application by clearing the cache and data of applications on the Android system such as Google Play and Downloads. Once you do this, any apps with a "Waiting to Download" message should stop downloading.

Here's what you need to do:

• Go to your device's Settings.
• Go to the “Applications” or “Application Manager” section.
• Go to the "All" tab.
• Find the Google Play app and click on it.
• In Google Play properties, click on the “Clear cache” and “Delete data” options.
• Do the same for the Downloads application.

Ok, now go to Google Play and check if the “Waiting to download” message on the application page in the store has disappeared.

It probably goes without saying that the Play Market application service (aka Google Play) in Android systems is one of those components that is most susceptible to a variety of errors. Very often problems are related to the fact that installing applets is impossible. Why can't I download applications from the Play Market? Perhaps even the developers themselves will not answer this question unequivocally. operating system Android and Google services. Nevertheless, it is still possible to identify several main reasons and, based on this, eliminate the problems that have arisen.

Why applications are not downloaded from the Play Market: main reasons

In general, the service itself seems somewhat unfinished to many users, although it seems to work fine at first on newly purchased smartphones and tablets. Problems begin only later, in particular, applications are not downloaded from the Play Market. It may take some time for the download to occur, after which you will receive a message indicating the reason for the failure. But sometimes the notification only indicates an error code, but there is no clear explanation of the reason.

Experts highlight several main points related to the fact that applications are not downloaded from the Play Market:

• there is not enough memory on the internal storage;
• incorrectly set date and time;
• cache overflow;
• absence or incorrectness of installed updates for Google services, including Play Market;
• problems with registered accounts.

About viruses, of which Lately There have been so many divorces that you can’t keep track of them; we’re not talking about them now (although their influence cannot be ruled out). We will focus exclusively on problems associated with the Play Market applet itself and related services, although sometimes even the most ordinary reboot of the device helps in eliminating problems.

Clearing space on the internal storage

The most common failure is the situation when a selected application is not downloaded from the Play Market only due to a lack of free space. Despite the fact that the service itself indicates one file size, for which there seems to be enough space, in fact the installer “weighs” much more. When you try to download, the service usually displays a corresponding notification asking you to remove unnecessary applets (although not always).

For such a situation, the conclusion is obvious: some applications that are rarely used or not used at all need to be removed. This can be done through the corresponding section in the settings, where the desired applet is selected, and after entering its parameters, the data deletion and uninstallation buttons are pressed. The same goes for large files in the form of photos, videos or music. If the user has some kind of optimizer or cleaner installed, the procedure looks even simpler.

Error: applications cannot be downloaded from the Play Market. date and time

It is often noted that date and time settings can negatively affect the operation of Google services. In this case, you need to check these parameters.

In the settings menu, select the appropriate section, but when setting the current date and time, it is advisable to enable network synchronization.

But sometimes synchronization may not work correctly. In this situation, you must set the settings manually and also set the correct time zone by disabling synchronization.

Cache and temporary files

Another problem with almost all Android devices is cluttering of the device due to the presence of large quantity temporary files and cache overflow.

In this case, in the applications section you need to find the Play Market applet, enter its settings, stop the application and click the clear cache button. Sometimes similar actions may be required for other Google services, as well as for the Download Manager.

Installing and uninstalling Google service updates

Often the problem may be that the latest updates are not installed for the Play Market applet itself and other services ( automatic update disabled). Why can't I download applications from the Play Market? Only because the service itself turns out to be ineffective in terms of access to basic functions.

For such cases, you need to log in Play app Market, click the button at the top left and select the settings line from the menu. Here you just need to enable auto-update (check the box next to the appropriate item).

You can also check for updates manually. To do this, use the “About phone” menu, where you select the system section and the line to check for updates. Everything found must be installed. Naturally, you will need to connect to the Internet.

But the updates themselves often cause errors. Either they have a lot of bugs, or they are not fully installed - no one knows. However, a positive effect can sometimes be achieved by removing them. To do this, use the same applications section, and after entering the settings, press the button to remove updates. If such actions do not fix the problem, you need to repeat the procedure for other Google services and applets. Please note that in this case, automatic updates must be deactivated for Play Market settings.

Actions with accounts

Finally, deleting personal data that was used for registration when setting up access to Google services sometimes helps.

This can be done through the backup and restore section, where you can choose to reset the settings and delete personal information, after which you will need to restart the device and enter the information again.

Reinstalling the application

Another solution is to download the Play Market applet from the Internet, copy the installation distribution in APK format to the device and install it again.

Particular attention should be paid to enabling the installation of applications from unknown sources. If downloading and copying will be done from a computer, you will need to enable USB debugging. The version of the applet itself should have labels like Team Black Out or No Update. Naturally, the applet must be chosen exclusively for your Android version, which can be found in the “About phone” section.

Restoring factory firmware

Finally, we can recommend one more option to solve the problem. It's about about the complete restoration of the original firmware, for example, after installing a custom one. Why are applications not downloaded from the Play Market in this situation? It's simple! The firmware itself contains a non-working version of the main applet or its functionality has been disrupted due to conflicts between system components.

To fix it, you can perform a hard reset (Hard Reset), but in order not to resort to such an extreme method, it is better to connect the device to a computer with an installed control program and perform the necessary actions with its help (for example, use the Xperia Companion application for the Sony line of smartphones) .

Users of Android smartphones and tablets cannot do without Google Play Market. Where else if not from it to download applications, music, games? Yes, some people use third-party resources, but they are not nearly as safe in terms of virus threats.

Problems with launching Google Play make it impossible not only to install new programs, but also to update old ones. This means that without it, the device remains defenseless (updates close vulnerabilities in applications that can be exploited by viruses and hackers). In a word, if the Play Market does not work for you, urgently take measures to eliminate this failure.

To make your task easier, we have divided the problems into several groups according to their causes and solutions.

Cache memory errors or failure in system application settings

Google Play, like many other applications, uses a cache (a special storage location for frequently used data for quick loading into memory). It contains information about the latest actions in the program. If an error creeps in, the Play Market will reproduce it until the data in the cache is updated.

To speed up this process, clear the Google Play cache manually:

• Open Android Settings.
• Go to the "Applications" section.
• Find Google Play Market in the list of programs.
• Tap the Erase Data and Clear Cache buttons.

If the Play Store still does not open, restart your device.

If update errors occur installed applications do the same with " Google Play Services«.

In addition, to download new programs and install updates to old ones, correct operation is required " Download Manager" And " Application Manager. Normally, both should be in the list of running programs.

Update errors

If the problem with opening occurred immediately or a short time after installing a more recent version of Coogle Play, roll back the program to the previous installation. Along with the Market update, remove the Google Play Services update.

The uninstall updates button is located in the same menu as the clear cache options.

If there is no such button, it means that the program has never been updated (there are no previous versions).

Problems with the user's Google account

The inability to access the Play Market often occurs due to problems with the user account. You may have recently changed your password mailbox gmail.com, to which your profile is linked, or there was a failure on the Google server and Android stopped recognizing you.

To restore access to your account, connect your tablet or phone to the Internet (via a SIM card or Wi-Fi), go to “Settings” and open the accounts section. The screenshot below shows what the Gmail sync issue looks like.

If you see the same picture, open the menu of this section and tap “Sync now”.

If the error persists, delete account Google on your phone (the button is here) and create it again. Or get yourself another gmail.com account and log in under it.

Installation errors or corruption of the program executable file

Often the failure is manifested by constant messages “An error has occurred in the Google Play Market application.” It pops up when the user tries to launch the application or perform any action in it (search, download). And in some cases - by itself, when some of installed programs decides to check for an update in the background.

You can try to deal with this error using the methods described above. If all else fails, the following options remain:

• Restore the system from a backup copy (if you created it in advance, for example, in the Android gadget management program for Windows MyPhoneExplorer).
• Remove Play Market from your device and install it again. For this you will need root rights(received in advance).
• Perform a factory reset on your tablet or phone (Hard Reset/Wipe).

How to reinstall Play Store

• Download or copy the Google Play Market executable file in .apk format from a properly working Android phone or tablet.
• Enable permission to install applications from unknown sources on the problematic device. The option is located in the Security or Protection menu of the Settings app.

• Transfer the file to the problematic device and start the installation (touch it with your finger).
• If nothing happens or you see the message again Play error Market, open the \data\app\ directory and place the file there.

By the way, to remove the faulty copy of the Market and reinstall it, you can use the same MyPhoneExplorer. After synchronizing your phone with the program, go to the “Files” - “Applications” section, click the line highlighted in the screenshot and click the “Delete” button.

Next, click on the “Download application” icon on the top panel and specify the path to the .apk file.

Viral infection

There are modifications of malware that block the launch of the Android Market so that the user cannot download the antivirus, or even delete the original file and replace it with an infected copy. We talked about what to do in such cases in the article about ways to remove viruses on Android.

After scanning with an antivirus, when the malware is neutralized, you may have to replace the infected Play Market with a clean one.

Play Market is not installed

Today on Russian market Android smartphones appeared without pre-installed Google services. In particular, products from the Chinese manufacturer Meizu, for example, Meizu M3 Note, Meizu M3 Mini and other models. Devices purchased in our country make it possible to easily correct this shortcoming by installing the necessary equipment using another application.

So, to install the Play Store on your Meizu device, tap the “Best” application icon. It contains a selection of available for fast download programs, including Google tools. Tap the Install button under the Google Services icon. After installation, reboot the device.

Application conflict

Some users learned that some Android programs may not work well with Google Play after installing Freedom. “Freedom” is an application for bypassing the official authorization service for users making purchases in game stores. Thanks to this, dishonest players have the opportunity to purchase virtual goods without paying.

If it is not possible for Freedom and Play Market to work together on your device, you will have to give up something.

Blocking Google Play Market access to network resources

Sometimes Freedom does not block the launch of the Market, but prevents it from connecting to the Internet. When trying to download something, the user sees messages: “The program was unable to contact Google servers” or “There is no network connection, try again later.”

If you have root rights, solving the problem is not difficult - just make adjustments to system file Hosts (on Android it performs the same function as on Windows - it maps domains to IP addresses). The file is located in the \system\etc\ folder. You can get into it either through the Android root explorer (for example, “Root Explorer”), or through the already familiar MyPhoneExplorer running on a Windows machine.

Open the hosts file with text editor, for example, notepad, and delete all entries from it except “127.0.0.1 localhost”. Save without extension by selecting the file type - “All files”.

If network connection errors are not related to Freedom, check your security software settings. It's possible that Market's access to the network is blocked by a firewall.

Firmware corruption and hardware failure

Most difficult case. A fatal firmware failure or hardware malfunction of the device can be assumed in the following situations:

• The problem arose after an adverse impact on the device: unsuccessful firmware update, falling, connection to a faulty charger, etc.
• Along with the Play Market, other applications have stopped working or the failure occurs haphazardly: the program sometimes works, sometimes it doesn’t.
• There are other symptoms of a malfunction - freezes, spontaneous reboots, shutdowns, overheating, inadequate load on resources.
• The above tips did not help solve the problem. It remained even after resetting the settings to factory settings (wipe).

There are only two ways out of this situation - reinstall the firmware yourself or entrust diagnostics and repairs to service specialists.