When working with the Play Market service, glitches often occur. At the same time, a warning appears about a server error or lack of connection. Dissatisfied users write messages to the support service: “I can’t log into the Play Market.” This article will discuss possible causes of such failures and ways to resolve them.

Reboot OS

Users often complain: “I can’t access the Play Market on Android.” The fact is that the OS often freezes on mobile devices. In order to solve the problem, you need to restart your smartphone. In a similar way, you can eliminate malfunctions of this service and other applications.

Removing unnecessary information

A large amount of unnecessary information stored on the phone may cause errors in the program Google Play. The user needs to reset the utility settings:

• To do this, you need to open the device menu.
• Then you should go to settings.
• Then you need to switch to the “applications” tab and select the program Play Market.
• A control window will pop up. The user needs to click on the “erase data” button.
• In order for the system to recognize the changes made, you need to reboot mobile phone.

Removing installed updates

What should users who post messages on forums like: “I can’t access the Play Market on Android” do? You can try to resolve the problems by removing installed updates:

• To do this, as in the second method, you need to go to the menu.
• Next, open the settings and select the “applications” line.
• Then you need to select the Play Market program in the list and click on the “uninstall updates” link.

The application will be returned to its original state.

Resetting the Google Services utility settings

How to access the Play Market if the methods described above do not work? Sometimes resetting Google Services settings helps solve the problem.

To perform this activity, you need to go to settings. Then you need to check the “applications” item. On the list installed programs you need to select “Google Services”. Next, click on the “clear cache” button.

Enable the Download Manager app

If this utility is deactivated, then errors in the Play Market program will occur constantly. To enable the Boot Manager, you need to open the device menu. Then you need to go to the “settings” section.

Here you need to mark the “applications” line and switch to the “all” tab. In the list of installed programs, select “Download Manager”. If the application is stopped, then you need to click on the “enable” button. After completing these steps, you need to restart your mobile phone and check the operation of the program.

Deleting a Google Account

It is worth considering that when you deactivate your account, all important and necessary information will be erased. Before performing this procedure, you should create a backup copy:

• To do this you need to go to settings.
• Then you should switch to the “accounts” tab and mark the desired one in the list account.
• Then you need to click on the address mailbox. The synchronization menu will open.
• The user needs to check the required boxes. Using this menu, backup copies of personal data and contacts are created.
• In order to save important information on the device, you should click on the “options” button and check the “sync” option. The system will create backup copies of all utilities.

After synchronization, you need to deactivate Google account. How to log into the Play Market after deleting your account? Upon re-authorization, the user will be prompted to restore the backup. You need to click on the “ok” button. After deleting and reactivating the account, the operation of the Play Market utility should be normalized.

Troubleshooting program compatibility issues

One of possible reasons The reason why Android device owners write “I can’t access the Play Store” is the presence of conflicting applications. Users install such utilities themselves. Among the malicious programs is the Freedom application, through which users make free purchases of game currency.

Editing the "hosts" file

In search of interesting utilities, newbies go to unverified sites. After such visits, thousands of requests appear on the forums: “I can’t access the Play Market from my phone,” “the money in my account has disappeared,” and so on. In order not to resort to a complete reset of all device settings, you need to edit the “hosts” file:

• The user needs to go to the “settings” section, check the “applications” item and switch to the “installed” tab.
• You should select the malicious program from the list of utilities.
• Next, you need to click on the “disable” button.
• Then delete the application.

You cannot erase files without first stopping the utility. After rebooting the device, you need to check the changes made.

Factory reset

What to do if the above methods did not help solve the problem? In order not to bother the support service with numerous messages on the topic: “I can’t log into the Play Market,” you can try to fix the problems by resetting all settings. This is a rather radical solution. This procedure will help eliminate most problems associated with the operation of installed programs and the system itself:

1. First, go to the “settings” section.
2. Then you need to check the “restore and reset” box. A new window will open. The user needs to click on the “reset settings” link.

Before you begin this procedure, you must back up your important data. Information saved to the memory card will remain intact. Next, you should restart the device and restore the backup copy of your contacts.

Checking your network connection

Most often, users send messages to support with the text: “I can’t log into the Play Market, it says there’s no connection.” In this case, the cause of failure is the lack of Internet connection. You need to check your network settings and restart the router.

Enabling Google Account

Crashes in work Play Market problems often occur due to a disabled account. In such cases, users send requests to technical support like: “I can’t log into the Play Market, it says I need to log in to my account.” In order to activate your account, you must open the device menu. Then click on the “settings” icon.

Next, you need to check the “accounts” item. Here you need to click on the “add” link. The user must provide an email address and password. After completing these steps, you need to check the operation Play apps Market.

Checking time and date settings

If you don’t have a stable connection to the network, you don’t need to panic and create topics on the forums: “I can’t log into the Play Market, it says server error.” First, you should check your time and date settings. The user needs to go to the menu.

Then you need to check the “settings” item. Here you need to select the “date and time” line. Next you need to set the time zone and time. In this case, you need to enable synchronization with the network.

Disabling proxy settings

Seeing the message about the lack of connection, users enter the following queries into the search: “I can’t access the Play Market, it says the connection timeout has expired.” Don't waste your time. In such cases, the first thing you need to do is check the Wi-Fi operation. If other sites and programs open without problems, then the user needs to disable the proxy server. To complete the task, click on the “settings” button.

Next, you should make sure that the word “no” is displayed next to the “proxy server” item. In this case, the “advanced options” option must be activated. If there is no inscription, then the user needs to disable the proxy server settings.

Setting up static DNS

If the above methods do not work, then you need to try to fix the problem in the following way. The user needs to return to the “Wi-Fi” section. Having selected an access point in the list, you need to click on the “change network” button. Then you need to check the box next to “advanced options”. Next, check the box next to the “static IP configuration” line.

At the bottom there are two DNS fields. You must fill them in with the numbers 8.8.8.8 and 8.8.4.4. Then you need to click on the “save” button. Next you need to restart Wi-Fi on mobile device and recheck the operation of the Play Market application.

Changing router settings

Setting the MTU parameter - 1500 V software router is usually carried out automatically. For this reason, some applications do not start at all. This problem occurs on all devices connected to the access point. You can change MTU settings manually. This will save the user from having to create requests: “I can’t go to the Play Market, Google Play doesn’t work.”

In order to change the MTU parameters, you need to go to the router settings and open the “network” section. Next, you should switch to the “WAN” tab. At the bottom you can see the line “MTU size”. You should enter 4 numbers in the empty field next to the inscription. A user who is unable to contact the provider should indicate one of several options: 1420, 1460, 1500.

Next you need to save the settings and reboot the router. To change the MTU in the Asus software, you need to open the “Internet” section. Next to the line “additional pppd parameters” you can see 2 fields. You need to enter the number 1460 in them.

The question is, “why doesn’t the play market work?” familiar to many users of this service.

Sometimes the cause of malfunctions is a variety of technical problems, or malfunctions of the device from which you are trying to use it.

Replies to this question many - as well as the causes of the problem. Let's look at the most basic problems and ways to find a solution.

The play market does not work. What to do?

Method 1: Reboot Android

If you have a question about why the Play Market on Android does not work, first of all, reboot your device.

Perhaps the system simply froze, which users often encounter Android .

And the most amazing thing is that this action will help you find solutions to the work of Google Play, but also with bugs of other services.

If after the restart the miracle does not happen, try another option to solve the problem.

Method 2: Reset Google Play Market settings

In most cases, if a problem arises - why the play market does not work on , resetting the application settings helps.

To remove all unnecessary information, you must run the following actions:

• go to the settings menu of your device;
• in the menu, select the section called “Applications” or “Application Manager”;
• in this menu item select ;
• When the control window opens, click on the “ clear cache” button. In older versions of Android, it may be called “Erase data”.

Now you need to select all the items that you want to synchronize. Most often, backup copies of “Contacts” and personal information stored on the device are made.

Just click on the section you need.

If you think that the information available on your phone or tablet is important, then click on the “Options” button and select “sync” there, this will help you back up all applications at the same time.

Then easily remove your Google account. When you log in again, the device will certainly offer to restore data from a backup copy.

Let's return to the problems with the play market - after synchronizing, return to the previous menu again and, instead of “synchronize”, select “delete”.

Confirm the action. Reboot your device and sign in again.

Deleting and restoring your account will help with work-related problems Google applications.

If the play market still does not please you with good work, try the next step.

Typically, logging into your Google account occurs during the initial Android setup smartphone. But, if you skipped this step when you first turned on the device, then you need to log into your account manually. Make it enough. In this article we will simply describe several ways how this can be done.

So, if you don’t know how to log into your Google account on Android, then you need to go to the settings and open the section called “Accounts”. Please note that the “Users” section may also be available in the settings. But, you need to open “Accounts”, since “Users” are local accounts on your smartphone.

After this, you need to click on the “Add account” button.

After this, a menu for logging into your Google account will appear. Here you need to enter the address Email on Google and click on the “Next” button. If you do not already have a registered Google account, then at this stage you can click on the “Create a new account” link and register.

After clicking on the “Next” button, you will be asked to enter your account password and if the password is correct, you will be logged in. Now all Google applications (for example, Play Market, Youtube and others) will use this account.

If you want to log out of one Google account and log into another, then first you need to delete the old account from your Android phone. To do this, go to the Android settings and open the “Accounts” settings section. After that, select your existing Google account.

After this, you need to click on the button with three dots.

And in the menu that opens, select “Delete account”.

After this, the Android operating system will ask you to confirm deleting your Google account. Click on the “Delete account” button to confirm this action.

After deleting this account, you will be able to sign in to another Google account. This can be done as described above.

Can't sign in to Google account

If you are unable to log into your Google account as described above, then try these tips:

• Check your internet connection. Open your web browser and see if the pages load. If the pages do not open, then you first need to solve problems with the Internet.
• Make sure you enter the correct Google email address and password. If necessary, you can try to restore access to your Google account.
• Perhaps on yours Android device Something is frozen and does not allow you to log into your account. Try rebooting your device to resolve this issue.
• If all else fails, then you can do it. But remember that resetting will delete all user data from the device.

All applications, music and games are mainly downloaded from the official Google Play service, which is constantly updated with new products from various developers from around the world. It turns out that the only source for downloading updates and applications is Google Play.

What should those users do if they can’t access the Play Market and write “no connection” or “connection error”? You can, for example, download files via your computer and then install them on your smartphone, or try to solve this problem!

In this article we will look at the main reasons why this error appears and how to eliminate them.

1. Check that the entered date and time are correct

One of the common reasons for incorrect operation or complete failure of Google Play is the incorrectly set time and date in the smartphone. Go to the settings and set them manually or synchronize via the Internet. Don't forget to specify your time zone in the settings.

2. Internet connection

Oddly enough, another common reason may be the banal lack of Internet on your smartphone. There could be several reasons:

• You are in an area where there is no Internet access.
• Your SIM card is not connected to the appropriate tariff or you do not have funds to connect to the network.
• “Mobile networks” are not activated on the phone or the APN access points for Internet access are not configured correctly.
• The router or modem, if it is in your home, does not work correctly.

If everything is fine with your router, the Internet is turned on on your smartphone, you are connected to a wireless access point or are within network coverage, then move on to the next point!

3. Reboot the device

Sometimes the reason can be eliminated only by rebooting the smartphone. Just restart it and check if the Play Market is working. This often happens when it's busy. random access memory phone, large quantity simultaneously open applications and running services, incorrect launch of the Market.

Another reason why it doesn’t go to the Play Market is updates! As a rule, updates for all programs and games are automatically downloaded on Android if this is set in the system parameters. You only need to uninstall the latest updates.

1. Go to your phone's Settings and select the Applications tab.
2. Next, in the general list, find Google Play and click on this tab.
3. The screen will display full information About the program. At the top of the screen, find the “Uninstall updates” option and click it.

If uninstalling updates does not help, you can try resetting all settings for a specific application, namely the Play Store.

1. You, as in section 4 of this article, will need to go to “Settings” and click on the “Applications” tab.
2. Find the required application in the general list and click on it.
3. Now click on the “Erase data” option. Once the operation is completed, click on “Clear cache”.

As practice shows, in most cases this method helps many users solve problems connecting to Google services.

6. Reset Google Play Services application settings

There is another service that is responsible for the correct operation of the Play Market.

1. Go to “Settings”, select “Applications” as usual and find “Google Play Services” in the general list and click on it.
2. Here, click the “Clear cache”, “Delete data” tabs and check the service’s functionality.

7. Activation of the Google Accounts service

Sometimes, for unknown reasons, the Google Accounts service is disabled on your smartphone, which causes various problems to arise when synchronizing data, connecting to mail, and Market. To fix this problem, go to your phone's settings and go to the Applications tab. Next, in the general list, find “Google Accounts”, click on it. Make sure it's turned on!

8. Activation of the “Download Manager”

As with Google Accounts, you will need to activate the download manager on the Android operating system. Go to the list of applications, select the required service and activate it.

9. Reset Android settings

None of the above methods help? In this case, you need to completely reset your smartphone! Please note that when you roll back to factory settings, all data will be deleted, both individual files and contact entries, messages and other information

Working with the hosts file

Another way that will help you solve the problem with Google Play is to check the hosts file. Just like in the operating room Windows system, in the Android system there is a separate file in which the settings for network connections and restrictions are specified. Use any file manager and go to the /system/etc/ directory. There, find the hosts file and open it. Remove all entries except localhost and standard IP address.

Additional solutions to the problem

View common list applications and games that are installed on your smartphone, be sure to check what rights are available to each of them. Some programs may have rights to block access to Google Play, for example, so that the system cannot check for a license if the application was downloaded and installed with a cache from third-party resources.

As you can see, if your phone does not access the Play Market and the screen says “no connection” or “connection error,” there could be dozens of reasons for this! Always try to create backups operating system and files stored on the phone and on the SD card, so that at any time you can do a full rollback to factory settings without losing important information!

If after reading the material you are still unable to solve the problem using any of the methods described, leave your question in the comments and we will try to help you with this issue!

Google account on Samsung Galaxy how to login, why it is needed and how to register it on Android. In this article we will talk about a Google account on Android smartphones and tablets.

Let's take a look first Why do you need to create an account on Samsung Galaxy? and other Android smartphones. By opening an account you get the opportunity to use such services as: Play Store, YouTube, Gmail, Google+, Google Drive and others. You probably know that by logging into your account on Android you can download a huge number of applications and games to your smartphone or tablet, many of which are free. Gmail allows you to use email. YouTube allows you not only to watch videos but also to add and comment on them yourself. Well, you can also use other services on your phone.

Now let's see how to log in or register an account on a smartphone Samsung Galaxy and other Android devices. If you previously had a Google account, but you purchased new android smartphone or tablet, you can log into your Google account by registering a new one or logging in with your old username and password. That is, if you want to use your old account, then you must enter your email address and password in the appropriate places. If you do not remember your Google account or you have forgotten your account password, then you can create a new Google account.

To register a Google account on a Samsung Galaxy smartphone or other Android devices, follow these steps. Don't forget to first turn on the Internet on the device you want open a new Google account.
1) In the device menu, open "Settings".
2) Select "Accounts" in the settings.
3) Next, select “Add account”.
4) Select "Google".
5) Enter your Google email address. For example " [email protected]" where "login" is changed to your own.
6) Select "Next".
7) Enter your password.
8) Select "Next".
9) We agree to the terms and conditions for creating a Google account by clicking “Accept”.
10) Now set up Google services by checking the boxes if necessary or simply skipping by clicking on “Next”.
11) You can specify how you will pay in the Google store or simply skip this step by selecting “Remind me later” and select “Next” to continue.

Ready! Now you can use Google account on Android Samsung Galaxy and use all services from Google.

• I hope this article helped you how to log into google account on samsung galaxy and on other Android smartphones or tablets.
• We will be glad if you leave a review, comment, useful advice or addition to the article.
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• Thank you for your responsiveness, mutual assistance and useful advice!

11-11-2018
20 o'clock 28 min.
Message:
I haven’t gotten enough of this Google for a hundred years, but how can I remove it from the Samsung and work on something else?!

07-04-2017
11 o'clock 12 min.
Message:
I enter everything correctly but it gives me the wrong password or username. tell me how to remove or remove this

11-03-2017
6 p.m. 33 min.
Message:
I can't enter the correct name into my Google account on my Samsung Galaxy a5. It is reported that this name is already in use. But I have an iPad account under this name. I would like to sync Google calendars on these gadgets.

17-10-2016
08 o'clock 59 min.
Message:
Good afternoon I have a Samsung Galaxy A5 2016 phone, after my phone didn’t see the password... I had to return to the factory settings... but now when I log into the phone... I can’t do more than 2 steps, it asks to enter an account Google which synchronizes the data... I enter the one I always used before... and it returns again to enter already and I wrote forgot the user and password... and still it doesn’t see and asks to enter... now phone 2 day lies...turned off...it doesn’t give me a menu to log in...doesn’t give anything at all...asks me to enter an account??? What to do? I’m already upset...totally...the phone is dear to me...and now it’s lying idle....