Nowadays, many people use mobile phones with Android OS. But what to do if your phone stops turning on?

There can be many reasons why Android does not respond to switching on, but to fix it, just follow these steps:

1. If your Android stops turning on, try resetting all settings to factory settings. We do this as follows: when you turn on the phone, hold down the power button and the volume button. A menu may open in which you need to select the “Restore factory settings” option. Just keep in mind that such a procedure will delete all your data, but it may also cure your phone.

If Android starts loading and freezes, then a reset can be done using the code #3d5*361d4fb8#.

2. It is also possible that your Android firmware is damaged. To fix this you need to reflash your phone. If you do not know how to do this, it would be best to turn to a professional.

3. If none of the methods help, then the reason that the android does not start may be viruses that have removed system files. In this case, it is better to take it to a service center.

What to do if nothing helps?

You need to do some work on your system. We suggest doing this using two useful programs.

1. Update drivers with Driver Booster. This is really cool software that often helps. Updating old drivers to new ones is one of the key requirements for the normal functioning of games and programs on a computer.

You might think that Windows always alerts users when new updates are available. That's right, it shows alerts, but only for updates for Windows and the video card. But besides this, there are many more drivers that need to be updated regularly.

2. PC repair with Reimage Repair. Run this program to analyze your system for errors (and there will be 100% of them). You will then be asked to cure them, either individually or all at once.

Imagine life modern man without mobile phone impossible. Despite the abundance of communication and communication tools, this little assistant still comes first. The phone has become like an extension of the hand, and its absence causes discomfort and uncertainty - what if someone calls or writes while the owner has lost his vigilance? Some particularly fanatical users even move around the apartment with the device - it is in the kitchen, in the bathroom, and under the pillow. One can only guess what disappointment befalls the owner if The phone turned off and won't turn on. What are the reasons for such trouble? What if we're talking about about a new smartphone? There is no need to panic -

Do no harm!

Attempts to immediately disassemble the phone and check “what’s inside” can be disastrous for the fragile device. Without special knowledge, it is pointless to understand the structure of microcircuits and incomprehensible parts - at best, these attempts will not help in any way, at worst, they will lead to serious damage, the repair of which can be very expensive, or even futile. It will be most offensive if the phone stopped turning on, for example, due to the fact that the battery is completely discharged. Before taking drastic measures, you need to try to rehabilitate a disconnected phone, but to do this you need to find out a number of reasons that could cause the device to malfunction.

Battery check

Situation one: I can't turn on the phone, although quite recently it was working properly, and the battery charge level was sufficient for at least another day. The simplest explanation is that the load on the battery is too high, especially for new modern smartphones. Their functionality is so diverse that it’s hard to call such a device a telephone – rather, a mini-computer. For example, always-on Wi-Fi or Bluetooth consumes too much energy - the phone is in constant search, trying to catch every network that appears or find a phone with active Bluetooth in order to immediately inform the owner about it. You just need to disable these options and use them only as needed (“What to do if your phone runs out of battery quickly” can be read at). A discharged battery causes phone turns on and off after a moment, or even does not respond at all to attempts to “revive” him. Eliminating the cause is simple - you just need to charge the phone, and after half an hour you can use it. Sometimes situations arise when the device has to be left on charge for almost a day, and only after that make a decision about contacting a specialist. The fact is that the battery life is usually no more than two to two and a half years, after which it should be replaced with a new one.

Charger

If The phone is dead and won't turn on After trying to charge it, you need to carefully inspect the charger - perhaps its wire is damaged or the contact is coming off. The problem may also lie in the socket of the phone itself, which could break or become unusable from too frequent use - most new phones have only one hole for all functions - charging, connecting to a computer, listening to music with headphones. How can I check this? A win-win– try to charge the battery using a universal frog battery. If the phone starts working normally after this, you can consider the cause eliminated and go to the store for a new charger.

Sometimes it happens that phone charging indicator blinking directly when trying to recharge it. That is, while the device is connected to the network, it continues to discharge. Experts explain this anomaly by severe overheating, as a result of which the battery does not receive energy. The second option is to use a “foreign” charger, especially if it is a low-quality device, the use of which can be detrimental to the phone. There are known cases when expensive smartphones failed after a short circuit in a cheap charger. After such experiments, it will not be possible to do without a hard reset or flashing the phone.

On/off button

Another reason that The phone blinks and does not turn on, may be a faulty on/off button. There may be several reasons for this. In the case where the phone is completely new and has hardly been used, the blame falls entirely on the shoulders of the manufacturer - most likely, this is a factory defect. There are two options for solving the problem: either the store will replace the phone with a working one, or the service center will repair the device free of charge. Old push-button phones are usually reliable and solid as a rock, but they also have problems with the buttons, and a problem with the power button will most likely result in the entire keyboard not responding. There are several explanations for this - in the case when The phone fell and won't turn on, the keyboard could move away from the impact. Very often the buttons malfunction if moisture has entered and the phone does not turn on– the influence of liquid always has a detrimental effect on any equipment. However, most often the buttons stop working due to the advanced age of the device. In any of these situations, turning to a specialist is inevitable - only he can figure out what actions need to be taken:

• Completely replace the keyboard membrane.
• Restore assembly soldering.
• Replace the keyboard controller.
• Completely clean the device and remove any trapped moisture.

Oddly enough, the most ordinary flash drive can cause the phone started to freeze. This is a memory card that is inserted into the device to increase its memory. The fact is that most often the flash card is not sold complete with the phone, and the consumer is forced to purchase it separately. It turns out that some memory cards may not be compatible with certain models of phones and smartphones. The recommendation in this case is simple - you need to buy a flash drive only in trusted stores of well-known brands. After inserting the card into the device, you can immediately check it - if phone freezes or does not see it, you can safely return the purchase. If the smartphone does not want to accept any of the proposed flash drives, most likely the problem lies with it. In this case, it is recommended to contact a service center - it is quite possible that you will have to reflash the phone, after which it will begin to function smoothly with any memory cards.

Installing updates

The situation when phone won't turn on after update, does not happen often, but it still happens sometimes, especially with new smartphones that have constant access to the Internet. The phone receives various updates, the installation of which may be unsafe for the device. Problems usually begin immediately after installing updates - the phone may turn off on its own, then turn on.

Sometimes the screen does not turn on, and if it is on, then incomprehensible inscriptions like “ Windows phone" The process of turning off/on can be continuously repeated several times, while no intervention helps stop the malfunction of the device. In this case, you can try to turn off the phone by removing the battery, then insert it back and turn it on again, and then use a reset, which differs for each model. If everything is done correctly and the failure is not very serious, the phone will reset and reboot on its own. This process may take some time, after which the device will return to its previous state and start working as before.

If the installed updates seriously damaged the phone, you will most likely have to use * - only a hard reboot can restore the system to factory settings, while all information stored on the SIM card and memory card will remain intact, but the system information will be completely cleared. Contacts, SMS and all programs installed on the phone will disappear. But in this case, you have to choose the lesser of two evils - returning the phone to working condition will cost much less than buying a new expensive device.

*In order to do this, you need to select the brand of your phone in the “Hard Reset” menu on the left and then find your model or use the site search (top menu).

Mechanical damage

Despite the convincing statements of manufacturers that their creations “do not burn in fire, do not drown in water and never break,” situations where phone won't turn on after falling, happen very often. A breakdown can happen at the most unexpected moment. For example, a smartphone placed in the back pocket of jeans is in danger - if it sits poorly, the owner can easily crush the screen. Repair in this case is inevitable. And the cases when The phone fell and won't turn on, the most common, service center specialists can tell you about this.

Very often there is no visible damage to the phone, but all attempts to turn it on are useless. You can try to rehabilitate the device by opening the cover and reinstalling the SIM card, flash drive and battery - perhaps the contact simply came off due to the impact. No effect? This means that the breakdown is more serious than it seemed at first. All that remains is to contact a technician who can restore the phone to its original condition. This may require flashing, but don’t be afraid - the device will function no worse, or even better, than before.

Breakdowns and system errors of the Android OS do not happen very often, but owners of modern tablets or smartphones need to know how to act in such cases. Our article will tell you why the phone does not load beyond the Android logo and how to fix this problem.

The problem occurs when the system is rebooted, especially when the phone turns off on its own after a shock or fall. The device refuses to boot completely, even after turning it on/off multiple times, only the Android splash screen or the zte logo appears on the screen.

Causes of problems loading the device

arise similar situations not out of nowhere. The reasons can be classified as hardware and system, mainly we are talking about characteristic cases.

The main reasons for download failures:

1. Mechanical damage. Falls of your gadget negatively affect the operation of the entire device as a whole. Usually, after a shock or other type of mechanical impact, the phone or tablet does not turn on completely, but problems can also manifest themselves as failure to further boot the device.
2. Not enough memory. If there is not enough space on internal or external media, it may take a long time to boot the system. Often in such cases, the tablet or smartphone does not turn on at all.
3. Incorrect flashing. This is the most common reason contacting the service center. When flashing the system yourself, or with the help of the same “specialists” from among your friends, a failure may occur during the update process and the phone (tablet) will refuse to boot at all. This problem can also arise when contacting an uncertified workshop whose workers do not have the proper qualifications to perform such manipulations.
4. The battery is completely discharged. A fairly rare cause of problems with smartphone downloads, but it cannot be completely ruled out.
5. Damage and sticking of the power button. In this case, switching on occurs in a cycle, without reaching full load. It is possible to diagnose such a problem only at a service center.
6. Incompatible with memory card. Rarely, but there are situations when it is the new flash drive that interferes with the normal operation of the device.

Possible troubleshooting actions can only be taken after determining the cause of the problem. It will be difficult to do this yourself, unless we are talking about mechanical damage to the phone. Otherwise, it is better to trust the professionals and contact a good service center according to the profile of your model.

What to do in this case

If you encounter the problem described above that your Android smartphone does not load beyond the logo, you can try to fix the system failure yourself. If a smartphone or tablet “survived” a serious fall, overheated or came into contact with liquid, it is unlikely to be able to restore functionality without professional help. If we are talking about a system error, you can act according to the given algorithms.

What actions help in such cases:

• The first thing you can try is to restart your device. In about half of the cases, this helps to turn on the gadget, after which you can diagnose the system, check the memory and operation of applications.
• Connecting the charger. Also simple and effective method solving battery problems. If the phone's screensaver has changed to a charge icon, you need to wait until the process is completed and try to turn on the phone again.
• If the device malfunctions after flashing, a simple system reboot will be ineffective. To restore the device's functionality, you will need to reset the settings to factory settings. In this case, files saved on the internal storage may be lost.
• To delete all changes made when flashing the device, you need to go to the Recovery Mode menu. Usually, to do this, you need to press a combination of the volume and power keys with the phone turned off (the combinations depend on the device model). If such manipulations do not affect the system, it means that the problem lies much deeper and cannot be solved on your own.
• In the menu provided, you can select one of the system update options. The “Wipe data factory” section will help you perform a factory reset, so the data installed during flashing will be deleted. To activate this mode, you need to find and confirm the “Reset” item in the section. After this procedure, the device will reboot and update.
• If the failure occurs for an unknown reason and was not preceded by a crash or software changes, you can flash the device. It is not recommended to do this yourself, unless you know exactly the optimal algorithm and a program that is fully compatible with your gadget.
• If a system conflict is associated with installing a new drive, it is recommended to remove the memory card and reboot the system. Typically, such troubles happen when the phone is incompatible with the drive model, or if specifications Memory cards far exceed the optimal physical capacity for such a device.
• If the problem appears after downloading applications or installing updates, the best option new programs will be removed. To do this, just turn on the device safe mode and manually remove possible “culprits” of the problem.
• Most difficult option Solving the problem requires replacing or repairing the board and chips. It is best to do this at a service center, but the cost of such repairs, including spare parts, is often not much lower than purchasing a new device. That is why this option is not so popular, especially since repairs do not guarantee trouble-free operation of the smartphone in the future.

The proposed actions are more of a recommendation, because system failures in the operation of the device cannot always be resolved independently. The problem can affect the programs and settings of your gadget much deeper, and inept actions will lead to complete failure.

Android tablet does not load beyond the logo

Tablet system errors are in many ways similar to phone-specific problems. operating system Android implies the same algorithm of actions for devices with different characteristics. By the way, it is often this freedom for the user that leads to system errors. While loading large quantity applications and games, as well as using unverified services, viruses can be “introduced” along with the program, so the best prevention of such risks is to pre-install protective applications and regularly update and scan the system.

The phone does not load beyond the splash screen

Has your phone started to freeze and refuse to turn on? In addition to the above problems, you can consider several more options for such failures. First of all, there are breakdowns of internal elements. Modern devices contain a lot of “smart” electronics, which are more sensitive to neglect.

Problems may occur in the following cases:

1. The smartphone is often completely discharged, and charging occurs insufficiently.
2. The phone often overheats.
3. System failures occur after installing updates when the battery charge is insufficient.
4. After a virus attack or opening potentially dangerous files and programs.

If impossible self-determination reasons, as well as serious damage to the device, it is recommended to contact a good service center and diagnose the device.

If your Android does not load beyond the logo, you should definitely rule out the main causes of such problems. Falls and shocks, inept flashing of the device, as well as the phone turning off when the battery is low - this is what most often happens negative factor affecting the incorrect operation of the device. Our article will tell you what can be done in such cases and when it is better not to aggravate the problem by independent actions.

As practice shows, you can restore the functionality of an Android device if it does not turn on for no apparent reason, without the need to visit service center. Let's consider the main reasons why a gadget loses its functionality and effective methods way out of such a situation.

1. The device is turned on, but the screen does not work?

   In this case, you can try to force restart your smartphone. To do this, press and hold the “Power” button for a while. If such manipulation does not bring results, you can try holding down all the physical buttons of the device without exception: “Power”, “Volume Control”, “Home”. If during this operation you feel vibration or hear a turning-on sound when the screen is not turned on, it is recommended to take the device to a service center for diagnostics.

2. Has the battery died?

   

   The most common reason. To fix it, you just need to connect the charger to your smartphone, making sure it works. Many smartphones are equipped with LED indicators that indicate charging progress. If charging starts, then everything is fine with the device.

   note: if the device long time does not turn on, it will take you a little longer than usual to charge the battery to maximum.

3. Does the device gradually begin to “slow down” and then turn off completely?

   

   Application crashes, sudden reboots, as well as other smartphone oddities can be eliminated using one of the following methods: clearing the cache, resetting the settings completely. If this does not help, you can try reinstalling the firmware yourself.

4. Have you dropped your gadget into water?

   

   First, you need to urgently remove the battery and cards, drying the device using paper napkins. Next, it is recommended to place the smartphone with the screen facing up and wait until it dries completely.

   note: This process is long - at least 48 hours. Under no circumstances should you turn on the device until two days have passed since its “bathing”.

5. Is the end of the cable or charger coming?

   

   Very often, in search of far-fetched reasons that prevent the smartphone from turning on and working correctly, we go through all sorts of options in our minds, simultaneously blaming all design engineers for incompetence. Meanwhile, the reason for the failure of the communication device to turn on on the first try may be trivial - damage to the charger cable. In this case, you just need to purchase a new “charger”, making sure that the old one has become unusable.

6. Could it be the battery?

   

   One of the common reasons for the alleged failure of a smartphone is the built-in battery that has failed. If your smartphone is equipped with a removable battery, you just need to remove it and carefully inspect it for swelling and leakage. If there is any damage, it is necessary to dispose of the battery and purchase a new one to replace the damaged one.

7. Is your smartphone frozen during the boot process?

   

   The device actually started up, but the boot process was frozen on the screen. This phenomenon is called cyclic loading. The phenomenon is most often provoked by the following aspects: installation of custom firmware; standard Android updates to a more recent version. There are two ways to correct the situation and start the device: by resetting data through recovery or by simply clearing the cache.

It is quite possible that the instructions we have provided will help you revive your gadget if necessary, without the help of service center employees.

On some phones, users who at one time enabled RTH rights sometimes encounter the following problem: when starting up, the phone writes the message “Starting Android, optimizing the application” and does not turn on. What to do in such cases? Sometimes you just have to wait, and for a noticeably long time (up to 30 minutes) - until all the planned synchronization takes place, which will subsequently need to be turned off.

If the phone still boots after synchronization, we recommend clearing the cache. It is precisely the incorrect functioning of the cache on Android that lies this problem. The most convenient way to do this is through installation free application from Google Play Market: Clean Master Lite. This is if, after much thought, your phone still starts up.

Download Clean Master Lite to clear the Android cache

If you do not have the Internet at hand or have other problems that prevent you from clearing the cache through the application, do it manually by launching recovery mode on Android.

1. Turn off the phone,
2. Press and hold the “Power” button and the lower “Volume” button,
3. Wait for the recovery menu to appear and select the “Recovery” item using the sound control buttons,
4. Next in the menu the line “No command” will appear,
5. Click on the “Power on” button and in the new menu select the “Wipe cache partition” item
6. Reboot the phone by selecting “Reboot system now”.

If the steps described in this guide did not help and the phone still writes when turned on: “Starting Android, optimizing the application” and does not start, you will need to reset to factory settings. It will affect the data on your phone - remember that. So back up the contents of your phone in advance.