Devices based on the Android OS are quite firmly entrenched in our lives. They are especially useful because you can download and install a huge variety of different free games, applications and programs that turn out even better and of higher quality than many paid ones. However, as with any system, there are small glitches in Android. For example, many write: “I can’t log into the Play Market.” What should I do? Essentially, every owner of an Android device has encountered this problem, and those who have not encountered it will definitely experience it.

I can't log into the Play Store. What to do?

As you can understand from the above, this problem is very common, so you need to know how to fix it, even if there was no reason to think about such a misfortune.

This problem looks something like this: it starts Play Market, followed by a short delay similar to loading, then that app just shuts down or throws some kind of error and shuts down. Further launching the store or rebooting the smartphone will be ineffective, since this attack will continue constantly.

Before rushing to fix it, you need to think carefully: “Why can’t I go to the Play Market?” This may happen due to:

• clutter itself Play apps Market and its components (the most common reason);
• problems with your Google account;
• disabling or deleting files and components important for the operation of the store.

Basically, when they ask: “Why can’t I go to the Play Market?” - many causes are resolved quite quickly and painlessly. First, let's try the simplest and most effective method.

Clearing the cache

The most common reason that you cannot access the Play Market is that your phone is cluttered with cache and temporary files. The whole problem is that they flood the smartphone, and there are so many of them that they begin to block files necessary for the normal process. At the same time, service cleaning utilities, like Cleaner or Clean Master, cannot cope with the problem. This doesn't mean they are so useless. They just don’t delete data about accounts and accounts. Then don’t despair and do this procedure manually.

You can do it like this. We go to the settings of the smartphone, where we go to the “Applications” subsection. There you need to move to the "All" tab, and then find the application called Google Play Store. When it is found, we go into it. Here you can see two buttons: “Clear cache” and “Clear data”. We press one by one, then the other. We do the same manipulations with the components. Google Services Framework and Google Play Services. After this, the “I can’t log into the Play Store” problem should leave the user frustrated for a while. If this does not happen, then we will look into it further.

Account problem

Also, this problem can often be associated with the Google account through which you access Google Play. What to do in this case?

The solution to the problem in this case is very simple, namely, delete this Google account from the phone (i.e. log out of it and delete it from the registry), and then log in to it again. Why do the following: open “Settings”, where we look for the “Accounts and synchronization” item, then find account Google, which is to be deleted. After deleting it, open Google Play again, then log in to the Google system (you can use the same account).

Due to the user's fault

If you are still puzzled by the problem: “I can’t access the Play Store” after providing root, then the problem may be with them. - these are the rights of the superadministrator, i.e. developer. With their help, you can do a lot of useful things on your phone, including stopping or deleting unnecessary and often (unknowingly) important system applications, such as Google Play or its components. After this, they often write: “I can’t log into the Play Market, it says such and such an error.”

There are several ways to correct the situation:

• download a newer version of the Android OS to your phone or update it;
• on a smartphone using a PC or install from an unknown source;
• restore to factory settings;
• reflash the system (a radical method, so it is unlikely that you will have to resort to it).

It is also worth always remembering that root rights are not to be joked about, and you can only delete applications that you know for sure.

If even after all these steps I cannot access the Play Store, perhaps I (or you) should check your network connection, since there is a possibility that the problem is simply due to the fact that there is no Internet. Actually, it’s better to do this before you start repairing your smartphone using the methods described above.

" is a very common problem on Android devices. When it occurs, you are fully aware of how accustomed you are to Google products for working with your smartphone, especially those that you download from Google Play. Good news is that fixing the situation is a super easy task even for novice users. Let's see how to fix this error when working with Play Store ohm in three simple steps.

1. Simply delete your Google account

The error may be a normal check that is sometimes triggered after a Google Play update. The first method is to enter the main menu of the device, go to " Settings", and then " Accounts" and just delete Google account, which you registered is the one that receives the message" you need to sign in to your Google account". Once done, you can re-add the account and everything should work fine. However, you may have to do one more step below.

2. Erase Google Play data

To erase Google Play Store app data, you need to log into " Settings" -> "Applications" and find " Play Store". Select this item, then find the function " Erase data" (click on it). You can try just clearing the cache first, but clearing the data will also clear the cache. If the previous method did not work for your smartphone, you can repeat the steps described there after clearing the Google Play data and get the desired result.

3. Uninstall Play Store updates

Sometimes the problem is not with your credentials, but with Google Play itself. More precisely, in software service. One of effective ways fix error in Google Play - deleting updates. Go to " Settings" -> "Applications" -> Play Store and click " Uninstall updates". This will allow you to go back to the original version of Google Play that was originally installed on your device. Then all you need to do afterwards to fix the error is to install latest version Google Play and enter the market again.

If you still have problems after trying all three methods above, try doing all the steps again, rebooting your Android smartphone after each sequence of actions: " Removing a Google Account" -> -> "Uninstalling the update, installing a new Google Play" -> - "Adding an account" -> etc. Just keep trying until the error goes away.

01.06.2018

" is a very common problem on Android devices. When it occurs, you are fully aware of how accustomed you are to Google products for working with your smartphone, especially those that you download from Google Play. The good news is that fixing the situation is a super easy task even for novice users. Let's see how to fix this Play Store error in three simple steps.

This means you have one more password to remember. You will be asked for permission.

We may add additional identity providers in the future. Note. Access to smartphone settings, for example, using the Menu button. Then go to the Users section and select Applications. You may already be able to use the Delete Data and Clear Cache commands listed here to allow you to re-enter the store.

• You can then try to enter the store again.
• Rebooting the device is usually not required.
• If the problem persists, close the application and uninstall all updates.

In more persistent cases, you can try to stop the application by stopping and uninstalling updates to restore the original installed version storage facilities.

1. Simply delete your Google account

The error may be a normal check that is sometimes triggered after a Google Play update. The first method is to enter the main menu of the device, go to " Settings", and then " Accounts"and simply delete the Google account that you registered - the one that receives the message" you need to sign in to your Google account". Once done, you can re-add the account and everything should work fine. However, you may have to do one more step below.

Then restart your device. Therefore, you have to remember the password less. You are asked for permission in the following situations.

We may add additional suppliers later. This is just another way to register. You may have mistakenly logged into an old account or created a new one. Please check your email address and date under "Member With" in your account settings. This should tell you if you are logged into the correct account.

2. Erase Google Play data

To erase Google Play Store app data, you need to log into " Settings" -> "Applications" and find " Play Store". Select this item, then find the function " Erase data" (click on it). You can try just clearing the cache first, but clearing the data will also clear the cache. If the previous method did not work for your smartphone, you can repeat the steps described there after clearing the Google Play data and get the desired result.

Don't be insecure. With the elimination process, you must first eliminate the most obvious causes of the problem. This means the port will revert to "25" if the procedure is cancelled. Please click on the "Additional Information" link in the message Email with the subject “Login Error”.

Under Change account access for less secure apps, under Option 2, click the Less secure apps link. To install this type of applications that have not yet been published, it is necessary to download the installer and install it, but to do this we must authorize our mobile phone to allow the installation of applications from unknown sources.

3. Uninstall Play Store updates

Sometimes the problem is not with your credentials, but with Google Play itself. More precisely, in the service software. One of the effective ways to fix an error in Google Play is to remove updates. Go to " Settings" -> "Applications" -> Play Store and click " Uninstall updates". This will allow you to revert to the original version of Google Play that was originally installed on your device. Then all you need to do afterwards to fix the error is to install the latest version of Google Play and enter the market again.

Installing applications from unknown sources

When we activate Unknown Origin, we will receive a message confirming that we will definitely do so with the following message: Phone and personal data are more vulnerable to attacks from applications of unknown origin. The user agrees to take full responsibility for any damage to the phone or loss of data that may result from the use of these applications.

If we downloaded the application from the browser, it will be in “Downloads” or “Download”. Once we have executed the application, you get something extremely important and that is a revision of the permissions that we will grant to the application. If this application is malicious, it will not show up in these permissions, but can it lead us to the intent.

If you still have problems after trying all three methods above, try doing all the steps again, rebooting your Android smartphone after each sequence of actions: " Removing a Google Account" -> -> "Uninstalling the update, installing a new Google Play" -> - "Adding an account" -> etc. Just keep trying until the error goes away.

Only allow this additional check when installing these applications. Review the permissions of the applications we are going to install. Installing sources of unknown origin should be used in cases initially identified, such as installing applications in beta phase that have not been published, or applications that have not been officially launched for our country or device, but not for downloading and installing pirated applications from respect for your developers.

This means there are fewer passwords to remember. Your permission will be requested.

We may add more identity providers in the future. It's just a different way to log into your account. You may have accidentally signed into an old account or created a different account. Go to your account settings to check the From address and date. this should help you know if you are in the right account.

IN Lately A very common problem that users encounter when starting a download from the Google Play Market is the error “You need to sign in to your Google account.” We will tell you what this synchronization failure means and what needs to be done to fix it.

This error does not allow you to activate your account, even if you enter the correct account and password. It is most likely that this synchronization failure occurred after recent Android updates, which may have contained broken code, or due to a failure of Google services on the phone. In any case, you need to make several resets that will help clear the error.

Removing Google Play Services cache

If you've ever found yourself in a huge parking lot with many cars parked, you may have to search for a long time to find the place where you parked your car. Unless you are blessed with a photographic memory, finding your parked car in a large parking lot is not an easy task. Luckily, technology can help you. IN free version The app uses satellite positioning to store your car's location in your phone's memory. When you start searching for your car, tapping the Find Car button will pull up the app's compass, which means an animated arrow showing the direction of your parked car.

It’s rare, but it still happens that the error that says “You need to sign in to your Google account” in the Play Market occurs due to a failure in the date-time settings. Go through and make sure that these data on the phone are set correctly.

It is advisable to set automatic time detection. If everything is fine with your temporary settings, but you cannot enter the Market, proceed to the next steps.

Calculates your walking speed and tells you the exact time it takes to get to the place where you park your car. This happens automatically without your intervention. However, there is a manual editing mode that you can use if your phone is not getting the correct location. After a while, when you want to find your car, open the app and follow the instructions to get back to it. The app automatically saves your location when the car is turned off and offers a recovery mode that tracks the car's location in case of theft.

Deleting Play Market application data

To reset all information about Google services, you need to go to the Application Manager and one by one open information about the Play Market, Google Play Services and Google Services Framework (All tab). For all three applications, we perform the standard ones - Clear cache and data, Stop and shutdown. Restart Android and check.

Uninstall Play Store updates

If you point your phone in the direction of the car, you will see a green arrow showing the exact location. Perhaps everyone has at one time or another experienced apps locking and the display freezing, not recognizing any taps or finger movements. This can be very frustrating, especially if you need to do something quickly. Tap the "Recent apps" button on your smartphone to launch the multitasking menu for open apps. In most cases, you can do this using the square button on the right side of the navigation bar.

If the login failure persists, then remove updates for Play Market and Google Play Services. This step clears the error for most users.

If the previous step did not help, re-sync your Google account on Android. To do this, open Settings - Accounts (on different devices there may be different names). Select Google from the list of accounts and open it.

If your device doesn't have one, you need for a long time hold down the Home button to get the same effect. Swipe left or right on the app you want to close. The app then disappears from the screen and stops running in the background. Leading manufacturers also offer an additional button that blocks everything open source software. If you have problems with the program too often, try updating it or uninstalling it and reinstalling it. The company has indicated that they will further confirm details of the update's timing.

Click on your account, thereby going to its settings. Uncheck the boxes from all elements and select the function in the upper right corner “Delete account.” record". After everything is erased, reactivate your account and check the boxes.

Here you will find all synced accounts. You can login with your username and password. If you are one of the millions of users using cloud service, it's good to know about the big changes the company is preparing. This displays copies of all your documents, but they are not stored locally on your computer. Curved smooth transitions, ergonomic, fit well with our hand-shaped and unpolished design.

In the most protruding part the case has a thickness of 3 mm and at the ends 6 mm. Leading technology companies are facing multiple investigations by EU regulators. This means that at least for this moment the company will not have to pay an impressive fine.

If the error “sits deeper”, then you will have to do reset devices to factory settings. There is a lot of information on the Internet on how to do this. And at the end there is a complete and visual video instruction on all the methods described above.

These methods should fix the “You must be signed in to a Google account” connection failure and you will be able to sign in to the Play Market. I would like to note that this error can also appear in Android emulators - BlueStacks And Nox App Player. To fix the error in such emulators, you need to follow the same steps.

Devices are encountering an error when trying to download content from the Play Store. But before that, everything worked perfectly, and authorization in Google was completed.

A similar failure can occur out of the blue or after the next Android system update. There is a problem with Google's mobile services package.

The good news is that fixing this error is easy.

Any user, even a beginner, can correct the error described above. To do this, you need to follow three simple steps, each of which, in a separate case, can independently solve your problem.

Method 1: Deleting Google Account

Naturally, we don’t need a complete deletion of your Google account here. It's about about disabling your local Google account on mobile device.

After performing these steps, the problem may already disappear. If the error is still there, you will have to move on to the next step.

Method 2: Clear Google Play Data

This method involves completely erasing files “accumulated” by the store Google applications Play during his work.

Then it is advisable to repeat the steps described in the first step, and only then try to install the desired application again. With a high degree of probability, no failure will occur.

Method 3: Uninstall Play Store updates

This method should be used if none of the above options for eliminating the error have brought the desired result. In this case, the problem most likely lies in the Google Play service application itself.

Here, rolling back the Play Store to its original state can work great.

All you need to do now is turn on the Play Store and install the updates again.

The problem should now go away. But if it still continues to bother you, try rebooting your device and repeating all the steps described above again.

Checking date and time

In rare cases, eliminating the error described above comes down to a simple adjustment of the date and time of the gadget. A failure may occur precisely because of incorrectly specified time parameters.

Therefore, it is advisable to enable the setting "Network date and time". This allows you to use the time and current date information provided by your operator.

In the article we looked at the main ways to resolve the error "You must be signed in to a Google account" when installing an application from the Play Store.

When working with the Play Market service, glitches often occur. At the same time, a warning appears about a server error or lack of connection. Dissatisfied users write messages to the support service: “I can’t log into the Play Market.” This article will discuss possible causes of such failures and ways to resolve them.

Reboot OS

Users often complain: “I can’t access the Play Market on Android.” The fact is that the OS often freezes on mobile devices. In order to solve the problem, you need to restart your smartphone. In a similar way, you can eliminate malfunctions of this service and other applications.

Removing unnecessary information

A large amount of unnecessary information stored on your phone may cause errors in the Google Play program. The user needs to reset the utility settings:

• To do this, you need to open the device menu.
• Then you should go to settings.
• Then you need to switch to the “applications” tab and select the Play Market program.
• A control window will pop up. The user needs to click on the “erase data” button.
• In order for the system to recognize the changes made, you need to reboot mobile phone.

Removing installed updates

What should users who post messages on forums like: “I can’t access the Play Market on Android” do? You can try to resolve the problems by removing installed updates:

• To do this, as in the second method, you need to go to the menu.
• Next, open the settings and select the “applications” line.
• Then you need to select the Play Market program in the list and click on the “uninstall updates” link.

The application will be returned to its original state.

Resetting the Google Services utility settings

How to access the Play Market if the methods described above do not work? Sometimes resetting Google Services settings helps solve the problem.

To perform this activity, you need to go to settings. Then you need to check the “applications” item. On the list installed programs you need to select “Google Services”. Next, click on the “clear cache” button.

Enable the Download Manager app

If this utility is deactivated, then errors in the Play Market program will occur constantly. To enable the Boot Manager, you need to open the device menu. Then you need to go to the “settings” section.

Here you need to mark the “applications” line and switch to the “all” tab. In the list of installed programs, select “Download Manager”. If the application is stopped, then you need to click on the “enable” button. After completing these steps, you need to restart your mobile phone and check the operation of the program.

Deleting a Google Account

It is worth considering that when you deactivate your account, all important and necessary information will be erased. Before performing this procedure, you should create a backup copy:

• To do this you need to go to settings.
• Then you should switch to the “accounts” tab and select the desired account in the list.
• Then you need to click on the address mailbox. The synchronization menu will open.
• The user needs to check the required boxes. Using this menu, backup copies of personal data and contacts are created.
• In order to save important information on the device, you should click on the “options” button and check the “sync” option. The system will create backup copies of all utilities.

After synchronization, you need to deactivate your Google account. How to log into the Play Market after deleting your account? Upon re-authorization, the user will be prompted to restore the backup. You need to click on the “ok” button. After deleting and reactivating the account, the operation of the Play Market utility should be normalized.

Troubleshooting program compatibility issues

One of possible reasons The reason why Android device owners write “I can’t access the Play Store” is the presence of conflicting applications. Users install such utilities themselves. Among the malicious programs is the Freedom application, through which users make free purchases of game currency.

Editing the "hosts" file

In search of interesting utilities, newbies go to unverified sites. After such visits, thousands of requests appear on the forums: “I can’t access the Play Market from my phone,” “the money in my account has disappeared,” and so on. In order not to resort to a complete reset of all device settings, you need to edit the “hosts” file:

• The user needs to go to the “settings” section, check the “applications” item and switch to the “installed” tab.
• You should select the malicious program from the list of utilities.
• Next, you need to click on the “disable” button.
• Then delete the application.

You cannot erase files without first stopping the utility. After rebooting the device, you need to check the changes made.

Factory reset

What to do if the above methods did not help solve the problem? In order not to bother the support service with numerous messages on the topic: “I can’t log into the Play Market,” you can try to fix the problems by resetting all settings. This is a rather radical solution. This procedure will help eliminate most problems associated with the operation of installed programs and the system itself:

1. First, go to the “settings” section.
2. Then you need to check the “restore and reset” box. A new window will open. The user needs to click on the “reset settings” link.

Before you begin this procedure, you must back up your important data. Information saved to the memory card will remain intact. Next, you should restart the device and restore the backup copy of your contacts.

Checking your network connection

Most often, users send messages to support with the text: “I can’t log into the Play Market, it says there’s no connection.” In this case, the cause of failure is the lack of Internet connection. You need to check your network settings and restart the router.

Enabling Google Account

Crashes in work Play Market problems often occur due to a disabled account. In such cases, users send requests to technical support like: “I can’t log into the Play Market, it says I need to log in to my account.” In order to activate your account, you must open the device menu. Then click on the “settings” icon.

Next, you need to check the “accounts” item. Here you need to click on the “add” link. The user must provide an email address and password. After completing these steps, you need to check the operation of the Play Market application.

Checking time and date settings

If you don’t have a stable connection to the network, you don’t need to panic and create topics on the forums: “I can’t log into the Play Market, it says server error.” First, you should check your time and date settings. The user needs to go to the menu.

Then you need to check the “settings” item. Here you need to select the “date and time” line. Next you need to set the time zone and time. In this case, you need to enable synchronization with the network.

Disabling proxy settings

Seeing the message about the lack of connection, users enter the following queries into the search: “I can’t access the Play Market, it says the connection timeout has expired.” Don't waste your time. In such cases, the first thing you need to do is check the Wi-Fi operation. If other sites and programs open without problems, then the user needs to disable the proxy server. To complete the task, click on the “settings” button.

Next, you should make sure that the word “no” is displayed next to the “proxy server” item. In this case, the “advanced options” option must be activated. If there is no inscription, then the user needs to disable the proxy server settings.

Setting up static DNS

If the above methods do not work, then you need to try to fix the problem in the following way. The user needs to return to the “Wi-Fi” section. Having selected an access point in the list, you need to click on the “change network” button. Then you need to check the box next to “advanced options”. Next, check the box next to the “static IP configuration” line.

At the bottom there are two DNS fields. You must fill them in with the numbers 8.8.8.8 and 8.8.4.4. Then you need to click on the “save” button. Next, you need to restart Wi-Fi on your mobile device and recheck the operation of the Play Market application.

Changing router settings

Setting the MTU - 1500 parameter in the router software is usually carried out automatically. For this reason, some applications do not start at all. This problem occurs on all devices connected to the access point. You can change MTU settings manually. This will save the user from having to create requests: “I can’t go to the Play Market, Google Play doesn’t work.”

In order to change the MTU parameters, you need to go to the router settings and open the “network” section. Next, you should switch to the “WAN” tab. At the bottom you can see the line “MTU size”. You should enter 4 numbers in the empty field next to the inscription. A user who is unable to contact the provider should indicate one of several options: 1420, 1460, 1500.

Next you need to save the settings and reboot the router. To change the MTU in the Asus software, you need to open the “Internet” section. Next to the line “additional pppd parameters” you can see 2 fields. You need to enter the number 1460 in them.