Boxberry is a domestic delivery service that cannot yet boast long history– the service began in 2010. Tracking Boxberry by number will make your life easier - you no longer need to stand in queues and adjust to the branch’s work schedule. Now you can control the process yourself using a mobile device or computer. The postal operator positions itself primarily as an operator for the delivery of orders from online stores and other companies retail. IN last years After work, the company began to provide delivery services for private shipments throughout Russia. Boxberry strives to develop, standing out from a number of similar companies. Every year the company introduces new technologies and follows modern development trends. Tracking Boxberry by order number is a convenient service for tracking location.
Boxberry is a subsidiary of the Ural-Press group of companies, which has existed since 1992 in the field of logistics and postal services. The company also deals with periodicals (printed publications), providing newspaper subscription and delivery services for various companies and enterprises. The organization has extensive experience in the field of express delivery. The Boxberry delivery service fully embodies the experience of Ural-Press Group of Companies in all areas of activity. Boxberry carries out both delivery to regions Russian Federation, and beyond.
High quality
Order tracking by number is a modern way to control the delivery process. Thanks to our convenient service, you will receive detailed information in a matter of minutes. You will be able to find out the location of the parcel regardless of the store where the purchase was made. Boxberry cooperates with distance selling companies around the world, delivering packages using its own courier service or pick-up points. Tracking postal items Boxberry by ID through the postal service will help you find out details about their location. You can find out the tracking number from the seller from whom you placed your order in the online store or look it up on the product page on the online resource. Having found out the number, consisting of Latin letters and numbers, you enter it into a special window, which will give you information about the parcel.
Connecting automatic notifications will save you from having to check the status of mail items manually. All changes will be sent immediately to mobile device or email in SMS format. The company works with online stores located not only in Moscow and St. Petersburg, but throughout the country. If you often use the services of logistics companies, you may need to register on the resource. Creation account will allow you to save tracking numbers for all parcels and check online postal tracking Boxberry shipments by tracking number.
Always at hand
Your personal account will also allow you to calculate the cost of delivery of certain destinations. Tracking your Boxberry parcel by number is today a guarantee of the security of your order. If there is no information about the shipment of the parcel, you should check with the seller whether the goods have been sent or the seller simply forgot to change the status of the parcel. Tracking Boxberry shipments is possible anywhere with a stable Internet connection. For maximum comfort, the developers have created an application for a smartphone. mobile version site will allow you to move freely around the world - all information will be in mobile phone. Tracking Boxberry postal shipments using postal ID number is easy and will save valuable time.
◀◁◀Hello everyone ... hello ▷
Today I can boast of extensive experience in cooperation/working/contacting with many transport companies, BUT I trust only her, the only one, and time after time I am satisfied with the work of this service.
IM "BioPillow"
Then I found out that Boxberry has tracking of shipments. And that's cool! I was just waiting for my pillow.. I wondered where it was this moment is on its way, and the status on the website showed that it literally JUST arrived at the pick-up point..
That is, in theory, the received/arrived parcels had not even been sorted yet, they were standing at the door... It was about 8-9 pm, I got ready and ran to the department)) Again, not a single person in front of me.
And here I have my order..
By the way, I received an SMS to my phone that the parcel had arrived at the order pick-up point only the next day, close to lunch, when I already had the order..
So, as in the case of Russian Post, Boxberry has the GREATEST tracking of shipments, and they update statuses almost instantly))
Great photos for guessing games, really ? =DDDD
Boxberry cooperates with a huge number of online stores, including the well-known iHerb, Ozone and Maytoys, and even Escay...
And gives discounts on orders in these stores, for example:
When registering in your personal account, a PHOTO BOOK as a gift from netPrint
1000 rubles discount on Xiaomi Mi Qicycle folding electric bike
I had parcels that had already been paid for in advance, and there were also those where payment for the order had to be made upon receipt..
And there was a case when the order was paid, and at the point of delivery I only had to pay for the delivery itself.. And in all three situations, the employees worked very politely and quickly!! I have never spent more than 5 minutes in the department.
I know it doesn't work out for everyone good attitude with this service.. And perhaps this is a purely human factor, BUT for the entire time I contacted them, all the operators were different, and several times the support service called me back and asked if I was satisfied with their work - and that’s worth a lot!!!
I also liked that long before signing the receipt, one of the employees brings out boxes for me and places them near my feet, as if hinting that open/check if necessary)) In other TCs this is prohibited... Until you sign, no opening!
If the parcel is small, they help stuff it into your purse ( with a child in your arms, this is oh so difficult to do on your own)
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My THIRD order it was a typical review .. It was generally difficult to screw up with it, because there was nothing glass, it was packaged well, and the products had an additional protective membrane!
IM "MeelaMeelo"
But I'm still happy. Quick notification, long shelf life of parcels at no additional cost.
CONVENIENT work schedule:
If you placed an order on the terms of collection at the branch, then you can pick it up at a time convenient for you.
Opening hours: Mon-Sun: 09.00-21.00
I don’t know how it is in other cities, but here it is... and it suits me, because I will never forget how I couldn’t pick up my parcel from dpd because they closed early.. And you work until 8 pm - you can still calmly pick up your parcel.
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And here FOURTH order couldn't do without a jamb!!!
I placed an order at “Esky,” which I already loved, where previously I always chose delivery by courier, because for large orders it was free. Now delivery by personal courier costs almost 500 rubles, which of course did not suit me..
Most more or less the best option Boxberry remained again.
And the first thing I didn’t like this time was the lack of SMS notification that the parcel had arrived. That is, the standard postal message was that the order was accepted, please wait...
A week has passed... and silence...
I started to deal with the online store, they solved the problem very quickly, assuring me that I could go and get it - it was already in the department, they say there were some problems in the shopping center..
There was a tamper evident seal on the box, put on by the store itself, and everything was ok with it, that is, the box was not opened! BUT she was so dead, it was terrible..
IM "Eskay"
In the photo above you can see it for yourself. The tape came off the box, and the cardboard itself was torn.
However, the most important thing is that the goods are intact, nothing was damaged or wrinkled - the boxes looked like they came from a store window)))
Lego from IM "Eskai"
But still, for the last delivery I am taking off 1 star, although in fact nothing critical happened...
Because when compared with other delivery services, this mistake is completely forgivable!!
◀◁◀Bottom line ▷
Overall, I am extremely pleased with this delivery service! They suit me in all respects, and I will definitely contact them again.
- Fast delivery, on average 4-8 days.
- The goods always arrive safe and sound. Nothing has ever spilled, broken, or become wrinkled.
- Parcels are not lost - their location can always be tracked on the website.
- Not high price delivery.
- Many collection points throughout the city, even in the most remote areas.
- Polite staff in the branches. The support service itself calls and asks if you are satisfied with the order.
- Convenient opening hours for pick-up points.
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Thank you all for stopping by)) I will be glad if you rate my review.
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To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
Thousands of stores, as well as hypermarkets operating via the Internet, trust the delivery of parcels to such a popular and sought-after company as Boxberry delivery service. Every year, customers are happy to receive small and large packages at pick-up points in which orders are stored. Join us too!
The turnover of goods sold via the Internet is steadily growing, and also attracts customers from Russia. The company knows how to please its customers, so it offers a huge number of unique offers at the best prices. All this makes it possible to purchase necessary purchases around the world quickly and easily. Boxberry delivery service, reviews which is only a recommendation, always guarantees prompt delivery of your orders.
Boxberry – proven delivery service
Even the giants of trade through virtual network They confidently trust the delivery of their most valuable parcels to this organization, which has proven itself to be a reliable and successful partner. Boxberry delivers packages daily from various parts of the world: from vitamins and books to consumer electronics and personal items. The geography of the service covers vast territories. There are more than 100 branches at your disposal, which are always ready to help you.
For your convenience, the company’s specialists have developed a whole range of services that involve picking up the parcel from the warehouse before delivering it to the buyer. But along with this Boxberry delivery service, track your order which is available on the website, is always in touch, so you can inquire about the status of the parcel at any time.
The company cooperates with any online stores all over the world. If you need to transport an order from abroad, the parcels are delivered by air or ground transport. The company also has a representative office in Berlin - it controls cooperation with foreign companies. Boxberry delivery service website has a convenient and intuitive interface that contains all the necessary information.
The company guarantees delivery of important parcels, as well as letters for individuals. Work occurs with all departments. But the most important advantage of the organization is that it strictly adheres to all delivery deadlines. Predictable and expected delivery, as well as optimal cost - all this creates the necessary prerequisites for contacting this particular service to receive high-quality service. Many people have already been able to appreciate working with Boxberry.
Boxberry delivery service opened in 309 cities of Russia. And this applies even to distant cities. High-quality and timely delivery of the company is the key not only to well-established logistics, but also to the vast experience of the company. The organization delivers parcels and letters throughout the Russian Federation.
experience
The organization is considered a structural division of the Ural-Press company - it has been on the domestic market since 1992 and provides a wide range of services for press delivery and subscription. Additionally, the organization has an impressive track record of last mile delivery. Thus, Boxberry received all rights to use the experience of Ural-Press Group of Companies in service and logistics.
Distance selling and Boxberry
Delivery by the company is carried out both in Russian cities and abroad. In addition, distance trading occurs all over the world. But the parcels are delivered to the recipients using a developed courier service or delivery points. Any delivery options are also available to users of Russian (remote) trading platforms. The company works with any online stores. This applies to both Moscow and Yekaterinburg, as well as St. Petersburg.
What will it offer to individuals?
The company offers delivery of parcels and letters to individuals throughout Russia. This direction is considered relatively new, but now it continues to actively develop. the main objective organization is providing residents of Russia with a comfortable and convenient departure service. It is important that it is convenient and comfortable in terms of quality and price. If you would like to know more about the company, then Boxberry website at your service.
Delivery of shipments from private individuals occurs promptly, clearly, and with very high level service. The organization treats each client with understanding and respect, monitoring work at every stage. The client’s needs are not an empty phrase, so the organization listens to all wishes. The work must be carried out at such a level as to meet all the wishes of the customer.
Boxberry is a service trusted by those who want to receive high-level service.
The Boxberry delivery method has not been offered by the major postal intermediary Shopat for quite some time. Instead, the company allows parcels to be delivered using Shiptor Air, Shiptor Priority, Shiptor Express, which are offered by sister company Shiptor.
Boxberry (Boxberry) of course does not sit still even in terms of international delivery. Just think about delivery from the very famous foreign health and beauty store iHerb. In addition to stores, at the end of 2014 - beginning of 2015 the company began collaborating with a couple.
In 2015, the Russian company began to more actively develop the delivery market from the USA to Russia. Previously, the services of this company could be used mainly only for delivery within Russia. Then the Boxberry delivery method became available in some foreign online stores.
At the moment, several American and European postal intermediaries offer the Boxberry delivery method:
- offers courier express delivery Shopfans Express and delivery to the pick-up point without combining Shopfans Lite parcels. Parcels are sent from a warehouse in the USA 3 times a week. Parcels after customs are transferred to the Boxberry courier service in Moscow (this is faster than using Boxberry to deliver directly from the USA).
- FishisFast Global Forwarding (Fishisfast) offers delivery by Boxberry Delivery courier and delivery to the Boxberry Pick up point. Dispatch from the warehouse once a week (on Wednesday). To activate this method delivery, add the address with the entered passport information. This delivery method allows sending items only for personal use (not joint venture or resale) - clothing, shoes, cosmetics, toys, sporting goods. The transportation of electronics is strictly regulated by the customs legislation of the Russian Federation. Some electronic devices require certification and/or FSB notification. Gems and metals are not allowed to be sent by this method in any form. Volumetric weight is not taken into account! Maximum weight: 15 kg (33 lbs). Maximum size: length< 120 см, ширина, высота < 80 см.
- By mail (Pochtoy) among delivery options from the USA to Russia offers courier delivery Boxberry Courier (by Express Mail) and cheaper delivery to Boxberry Local Pickup (by Express Light Mail). Parcels are sent along the route New York → Moscow, and after clearing customs they are transferred to Boxberry for delivery to Russian customers. Parcels are sent from the warehouse 2 times a week (Tuesday and Friday). Average delivery time is 7-16 days, depending on the region of delivery. Weight no more than 31 kg, maximum dimensions - 120x80x50 cm. It is prohibited to send any purchases that can be regarded as commercial cargo (including due to the number of identical goods), as well as jewelry, fur products and electronics (electronics without FSB notification) . It is prohibited to ship batteries and accumulators separately from the main device. Any goods prohibited for international shipment are also prohibited. To send parcels using this delivery service, you need to upload a scan of the recipient's passport (main page and registration page). Also, when filling out the declaration, you must indicate a link to each product in the parcel, the product article (ASIN, SKU, etc.), and the name of the product in Russian and English. Boxberry may request invoices from you for goods in the parcel if required by customs. Insurance is already included in the shipping cost and is not paid separately. Payment of the insurance amount is made strictly according to the assessment of the goods specified in the customs declaration. The insurance covers both cases of non-delivery of a parcel (total loss) and theft of attachments.
- Parcel (Qwintry) allows you to deliver parcels to the Boxberry pick-up point using Qwintry Air courier delivery. The average delivery time to Moscow is 8-14 days. Maximum shipment weight is 40 pounds. Parcel size limitation: the sum of three sides is no more than 150 cm, the length of one side is no more than a meter. Volumetric weight applies if the amount three sides exceeds 150 cm. Large parcels (the sum of the sides is more than 150 cm) may take a couple of days longer to be delivered.
- BoxForward (NYCMSK) Among the delivery options from the USA to Russia, Boxberry offers with the possibility of delivery to the door or pick-up point. Delivery is carried out by air from New York to Moscow and then, after customs clearance, the parcels are transferred to our partner, Boxberry. Maximum side dimensions: 1.2 x 0.8 x 0.5 meters. Maximum parcel weight: 15 kg (in some cities delivery of larger loads is possible). The investment is automatically insured against damage and loss for free in the amount of $20 per kilogram of weight. It is also possible to purchase additional insurance at the rate of 1.5% of the insured value of the investment. To register a parcel, you must fill out a detailed declaration in your personal account on the website, attaching documents confirming the purchase of the goods (receipts/invoices from the store). It is also necessary to provide a copy of the first two spreads of the parcel recipient's passport. Jewelry, flammable and explosive items, chemicals and mercury, firearms and ammunition, narcotic substances, medications and other items prohibited for export from the USA/import into the recipient’s country. Preparation and verification of documentation for a batch of parcels at the warehouse can take from 2 to 4 days, after which the batch is transferred to the air carrier. Air transportation and customs clearance of cargo take from 1-3 days (not including weekends), after which the parcels will be delivered to recipients within 3-8 days, depending on the region.
- Shipito Among the delivery options from the USA to Russia, it offers courier delivery by Boxberry Courier and cheaper delivery to the point of pickup by Boxberry Local Pickup.
- EasyShip- a small intermediary. Offers EasyShip Express delivery methods to Boxberry pick-up locations, as well as EasyShip Express Courier with Boxberry courier delivery to your door. Delivery is carried out by Trans Business Logistics LLC without the participation of Russian Post. The cost of goods in the parcel does not exceed 1000 euros. The weight of a parcel for courier delivery should not exceed 25 kg, and for delivery to a pick-up point - 30 kg. The parcel is tracked in your personal account before arriving in Russia, after which - on the courier service website. The cost of insurance protection is 3% of the order value. The company's warehouse is located in the tax-free state of Delaware.
- delivers “Our Express” parcels throughout Russia using Boxberry. Delivery available to your door or to Boxberry pickup locations.
- Alfaparcel among delivery options from the UK and Germany, Boxberry offers home delivery or to the order pick-up point (pickup point, pick-up point)
- allows you to deliver parcels to a Boxberry pick-up point using LiteMF Air. Dimensions limitation: length + 2 (width + height) no more than 250 cm, max. length 120 cm. Maximum weight 10 kg. For each product in the parcel, you must provide the name, link, price and document confirming payment for the order. Parcels are sent 2 times. To fill out the declaration, you must provide invoices for payment for each product in the parcel and links to these (or similar) products in the online store. When using this method for the first time, as well as when changing the delivery address, it is necessary to confirm the address by providing scans (photos) of the first page of the recipient’s general passport and the page with registration. Expensive consumer electronics in the amount of 1 piece (smartphones, tablets, e-readers, etc.) can be sent to one recipient per month.
- Eurosell
Approximate delivery stages when using Boxberry for delivery from America to Russia using a postal intermediary:
- Sending parcels: once a week
- Preparation and verification of documentation for a batch of parcels at the warehouse of the postal intermediary: 2-3 days
- Transfer of the shipment to the air carrier: 1 day
- Air transportation: 1 day
- Customs clearance: 1-2 days, not including weekends
- Boxberry delivery: 3-8 days
Depending on the weight and dimensions, the cost of air delivery of a Boxberry parcel from the USA to Russia can be significantly lower or 10-20% cheaper than the American state mail USPS Priority Mail. However, be sure to pay attention to the fact that Weight Limit packages may be limited to a lighter weight than USPS.
In addition, it is important to remember that Boxberry is a courier delivery, so customs clearance is required for any value of the goods. For customs clearance, you will have to provide the recipient's passport information, invoices from stores (order confirmations) and even links to goods in stores. If you comply with the duty-free customs limit (1000 euros, 31 kg, for personal use), you do not need to pay extra for customs clearance.
After the parcel appears in Russia, Boxberry sends an SMS message. The Boxberry company has more than 100 pick-up points in Russia. If you pick up the parcel at a pick-up point, you must do this within 14 days.
Each self-pickup point (order pick-up point or PVZ for short) may have its own weight limit (15-31 kg). The postal intermediary (mail forwarder, parcel forwarder) can limit the weight of a parcel delivered by the Boxberry method to fifteen kilograms.
When using the Boxberry shipping method from the USA or Europe to Russia, be sure to take into account product restrictions. In particular, goods prohibited for import into Russia are obviously prohibited from being delivered using the Boxberry method.
Often, when using a Boxberry pickup point, the parcel is handed over with the mark “without opening.” At the same time, employees of pick-up points claim that it depends on the sender. If upon receipt of the parcel you notice that it has been opened or damaged, then it is best to open the parcel at the pick-up point, and be sure to film this process on video. If you find problems with the attachment or its absence, then it is advisable to draw up a report, even if the employee at the issuing point agrees to act only as individual. Otherwise, it is unlikely that you will be able to receive a refund from the store or postal intermediary. If you use the latter, then pay attention to the insurance rules, as well as instructions indicating the sequence of actions in case of receiving a damaged or opened parcel.
Update (January 15, 2016)
Alfaparcel suspended operations at its warehouse in Germany
Update (July 2, 2016)
American postal intermediary Pochtoy offered courier delivery using Boxberry
Update (October 15, 2016)
American postal intermediaries Shopfans, LightMF, ParcelForce have been added.
Update (February 6, 2018)
Added recommendations regarding opened and damaged parcels.
Update (February 28, 2018)
BoxForward has changed its courier delivery partner. Now instead of Boxberry company uses DPD services.