Android is one of the two popular systems mobile gadgets. And although the platform support is very good and prompt, there are often cases when malfunctions occur, including in the application store Google Play Market, where almost all applications for the device are downloaded. “Unable to connect to the server” is one of the most common errors.

Server error in Play Market: causes of the problem

A server connection problem may occur due to an incorrectly installed system update or Google Play. This is the most common problem. Also one of possible reasons- problems due to a full application cache.

It is possible that there are no problems with Google Play, but there is simply no connection to the Internet. Check if it's on Mobile Internet or Wi-Fi.

Also, there may be no connection to the server if the date and time on the device is incorrect, for example, after the user removes the battery or completely discharges the device, this data is automatically reset.

It affects the operation of the Play Market and synchronization with the Google account that all Android users have. The problem may have arisen due to the installation or removal of an application downloaded from the store.

The connection problem may occur if you have installed a hacked application or are using cracks for games.

And one last thing. Oddly enough, not all Android devices support the application and web version of the store. This is because some smartphones and tablets simply do not meet the compatibility requirements. You can view the list of models on the Google Play website in the help section.

Clearing cache

A connection to the server cannot be established, although the Internet on the device is stable and the date is set correctly. The first thing you need to do is clear the cache of Play Store and Google Play Services applications.

To do this, go to the system settings in the “Device” item and select “Applications”. Find the Play Market and click sequentially:

  • stop;
  • erase data;
  • clear cache;
  • remove updates.

How to clear cache

We carry out the same actions for the Google Play Services application.

Just like in the Market application, click stop, delete data and clear cache

We reboot the device and try to go to the Play Market. If the connection to the server still cannot be established, try the next step.

Disable synchronization

Due to a synchronization error, the app store also cannot connect correctly to the server. To disable it, go to the device settings again, move to the “Accounts” item, select Google.

Disable all synchronization and reboot the device. Log into your account again and turn synchronization back on. An error may appear, but we don’t pay attention to it and try to go to the Play Market.

To disable, uncheck all the boxes.

It is important to turn synchronization back on. Due to its absence, problems with the Market may also occur.

If there is still no connection to the server, proceed to the next step.

Deleting a Google Account

This step may help in some cases, and if games and other applications are not linked to it, you can try using this method to fix the server communication error.

In order to delete an account you need to:

  • go to Settings;
  • Accounts;
  • click on the email address;
  • call the context menu with the button on the front panel of the phone (next to the Home and Back buttons), in some phones the context menu is called by pressing the button with three dots in the upper right corner of the screen;
  • select delete account.

How to add an account

Reinstalling Play Store

If the problem persists, you can reinstall Play Market. For this:

  • open the tinctures;
  • applications;
  • select Play Market;
  • stop;
  • Click remove updates;
  • erase data;
  • remove from default startup;
  • download the application with the extension .apk;
  • go to the device file manager;
  • run the file;
  • After installation, open the Play Market and enter your username and password.

How to remove Play Store

The application should work.

Important. Since the Market is built into the system and is not supposed to be removed, it is not available on the official Google Play website, so you will have to download it from third-party sources. Use only reliable and safe sites to protect your device. The latest version of the Play Market can be found on the resource w3bsit3-dns.com and others like it.

What else can you do

If a connection to the service has not been established, despite all the steps taken, you can download applications remotely. Go to the Google Play website from any browser and log in with your account.

Google Play web version

The interface is almost no different from the application; after selecting the desired program, click install, after a while it will appear on your device. You can access the site from a computer, phone or tablet. The main thing is that the accounts on the device on which you want to install the application and on the website match. That is, if you use several accounts, for remote installation you need to make one active.

And the most radical option is to reset the device to factory settings. But at the same time, all user data will be deleted: downloaded applications, photos, music, contacts, etc., the smartphone or tablet will return to the same state as when purchased.

Video: Play Market - server error, what to do

If there are problems with the Play Store, first restart your device; this helps with most problems. If the error remains, then one of the above methods will definitely help eliminate it. Do not forget to clear the application cache; due to its overcrowding, not only the Play Market, but also the system as a whole cannot work correctly.

What is the use of Google Play Services?

Google Play Services is not an application, but a help service and set of APIs for Android devices. Android OS always uses it to update Google applications and other third party applications on Google Play Store. This service provides root functionality that allows both the application and the user to access all of Google's many services, authentication, contact synchronization, thereby increasing competitive and social experience user.

5 Most Common Google Play Services Error Messages

Here 5 Most Common Google Play Services Error Messages what they meant and how to correct them.

  • Google Play - Error DF-BPA-09 "Handling errors when purchasing"

error

This error sometimes occurs when a user tries to download an application. This problem will not go away if you try to download the app again and again. The only way out is to make some changes to the settings.

correct

Sometimes this error may not be caused by the user, but rather by Google Play Services, so we hope this gets fixed sooner rather than later. In the meantime, here's what you can do now:

  1. Go to Device Settings .
  2. Click "Application Manager" or otherwise call it "Applications" (the name may vary from one device to another).
  3. Swipe left to "All" column .
  4. Scroll down and Tap Google Services.
  5. Finally, select "Clear data" and then click "OK" .

If this issue persists, please visit the Google Play website and install this app on Android device using a PC. After successful installation, check your Android device and run the application. This method should fix the error message.

  • Google Play - error retrieving information from the server

error

This is displayed when you download or update the application. This is caused by that Google servers cannot connect to your account Google and receive data. You can always delete and re-register your Google account. Once the error is fixed, be sure to hold off for a couple of hours to check if the error appears again. Sometimes he usually corrects himself.

correct

  1. Go to Accounts under Settings. Then click "Google" and select your preferred Google account from the list.
  2. delete the selected Google account.
  3. Once this is successful, reboot your Android device and then re-register.
  4. Finally, go to the Applications section under Settings.
  5. Swipe left to the "All" column and find " Google Services Framework",
  6. Then click "Clear Data" and "Force Stop".
  • Google Play - Error BM-GVHD-06

error

This error message usually appears when using a Google Play card. The bug has been noticed in many countries and we hope it will be resolved soon.

correct

First of all, reboot your Android device and try again. If this issue persists, follow these steps:

  1. Go to the Applications section under Settings.
  2. Swipe left to the All column and find Playstore.
  3. Click "Force Stop".
  4. Finally, click "Uninstall update".
  • Google Play - authentication required

error

This error message is usually found on most Android devices. However, rest assured that we were able to discover three unique bug fixes, and they are highlighted below.

Fix 1

  1. Go to Accounts under Settings.
  2. Then click Google and select your preferred Google account from the list.
  3. Delete the selected Google account.
  4. Finally, re-register again.

If this error is fixed, just know that it is a simple bug that sometimes appears when updating.

Fix 2

  1. Then search for "Google Play Store" and click.
  2. Finally, click Clear Cache.

Fix 3

It's possible that this error isn't actually caused by your authentication, but by the Google Play Store itself. Just follow the next step:

  1. Go to Application Manager under Settings.
  2. Then search for "Play Store" and click.
  3. Finally, click "Uninstall updates".

Sometimes you need to disable the Play Store to get started. This will return your Google Play store to default and don't forget to update and register it again.

  • Google Play - package file is invalid

error

Play Store error message

Fix 1

  1. Go to Application Manager under Settings.
  2. Then search and tap that specific app that caused the error.

Repeat the same procedure in Google Play Store.

Fix 2

Install the app directly from the Google Play Store website.

Fix 3

Turn off Wi-Fi and update or download the app using cellular data.

Fix 4

  1. Go to Application Manager under Settings.
  2. Swipe left to the All column and find Google Playstore.
  3. Click "Google Play Store".
  4. Finally, click on “Clear data” and “Clear cache”.

Repeat the same procedure in Google Services Framework.

General fix for Google Play Services error message

There are many reasons for this, and we will talk about different methods to solve this problem in this section. The reason for this error is not clear, but appears when you try to change settings By default For operating system Android. You can try these methods one by one to generally fix the entire Google Play error and find out which one works for your Android device. We hope you can resolve the issue with one of these steps.

  • Empty cache

One solution to this problem is to clear or free the Google Play services cache. To perform this operation, go to Settings and then tap Apps. Find Application Manager and tap the All tab. Now find "Google Play Services" and tap it once to get full detailed information about this application. Find the Clear Cache option for that app. Make sure that you rebooted your Android device, to completely fix Google Play Services error messages

  • Reset application settings

Go to Settings to reset app settings and then tap Apps. Find Application Manager and tap the All tab. Now find "More" in the top right corner of the screen and tap it. A menu will then appear with an option to Reset App Settings. Click it and you're done. To confirm the effect of your changes, simply restart your phone and the error will be fixed.

  • Add your Google account again

If this error persists, go to Settings and search for Accounts. Click it and you will see a list of accounts created on the device. Select your preferred Google account. You will be presented with a page with a lot of information about how your Google account syncs with your Android device. After this, a symbol with three dots will appear in the upper right corner of your device. Tap the symbol and you will get a drop-down list that will give you the option to “Delete account”. Click on it to have your Google account deleted.

Once this is done, be sure to add your account again to your Android device by following these steps:

  1. Click Accounts under Settings.
  2. Find the “Add Account” option and select “Google Account.”
  3. A wizard will appear asking for your Google account credentials.
  4. Follow the next steps to complete your registration.

It has been found that this method can greatly help in resolving any Google Play Services error.

  • Reinstalling Google Play Services

The main part of your Android device is Google Play Services. Therefore, you cannot completely remove it. In that case you can deactivate Android Device Manager. Then try reinstalling all updates to make sure you have the latest version Google Play Services. Listed below step by step instructions to reinstall Google Play services:

How to disable Google Play services

  1. Click Device Administrator under Settings.
  2. Find the "Deactivate Android Device" button and click.

How to remove Google Play services

  1. Click Application Manager under Settings.
  2. Swipe down to the All column and find Google Play Services.
  3. Then click "Uninstall updates".

Google Play Services disappearing will be noticed whenever you try to use any app that requires Google Play Services and asks you to install it immediately. Don't forget to activate Android Device Manager once Google Play Services is reinstalled by going through the same step above.

Reboot your Android device after activating it for all these changes to take effect. This error will fixed by the time of reboot .

  • Clear cache in Google Framework Services

Google Play Services really depends on features Google Framework Services, because it is a system app that stores data and ensures that your Android device syncs with Google servers to improve the user experience. If your Google Framework services are modified, your device may not function as expected. Below are the steps you need to take to get things in order:

  1. Go to Application Manager under Settings.
  2. Swipe left to the All column and find Google Framework Services.
  3. Then tap it and select "Force Stop".
  4. Finally, select "Clear data" and "Clear cache" to delete the saved data. You can use third party applications to provide you with more options.
  5. Now reboot your device to see the effect.

This should help you fix the Google Play Services error and make sure it doesn't happen again in the future.

For all the issues discussed, you will be able to fix any Google Play Services error message. If none of these things work, you should consider calling a professional or telephone technician who can take a closer look at what's wrong and fix it.

While working with applications on the Android OS, some users may receive a message. This can happen occasionally or regularly, is due to the dysfunction of the application in question, and can cause a lot of inconvenience to the user. I also encountered something similar at one time, so in this material I will describe the most common errors in Google Play Services, and also explain how to quickly and effectively fix these errors.

Problems with the Google Play Services application are quite common. This is due to malfunctions in the operation of this application, the lack of debugging of its functionality, as well as conflicts with different versions Android OS. If you encounter the specified error and do not see its specific number, I recommend doing the following.

  1. Go to your device's settings, select "Programs", find the "GooglePlay Services" application and clear its cache.
  2. Usually, as a result of such actions, the error without a number disappears, but if the error does not disappear, then delete this application from your device, and then install its latest version.
  3. Clearing the Google Services Framework app cache may also help. Go to “Settings” - “Programs”, find the specified software there, go into it and clear its cache.
  4. Also, there is such an error in the services application Google Market may happen due to an incorrectly specified date and time. Check the correctness of this data through “Settings” - “Date and time”. If the time and especially the date do not match the current ones, then set them manually or select “Automatic detection” (in this case, the information will be received from the operator).
  5. And finally, check your internet. It’s trite, but problems with the Wi-Fi connection may be responsible for the occurrence of this error.

Errors with number

In most cases, the specified error message also contains its number. This makes it much easier to identify the problem, allowing you to quickly and effectively fix it. Below I will present a list of common errors encountered by users in the Google Play application, and also provide methods quick disposal from them. Service errors are sorted in ascending numbering order.

Error 24 when installing an application on Android

Error 24 usually occurs when installing applications on Android and it happens due to data “overlay”. Occurs during repeated installation of the same application, when files remaining from the previous installation conflict with new files being installed.

Solution . To prevent this error from occurring, get root rights on your device, and then, using Root Explorer or SuperSu, go to the folder on your device sdcard/android/data/, where and delete outdated files.

What to do when error 101 occurs

Error 101 occurs in the Android Market due to the lack of free space on your device.

Solution. You need to remove some unnecessary applications, clear your device's cache using special programs(for example, Auto Cache Cleaner), and this error will disappear.

How to fix 403 error in Play Market

This 403 error occurs when purchasing applications from a device that has two installed at once. Google account.

Solution. To fix the 403 error, log in from your main account, delete the problematic application, and then try to purchase the application again by clicking “Buy”.

Fixing error 413

Error 413 occurs due to the use of a proxy server in the application, which does not allow updating the old application or downloading a new application.

Solution. To get rid of this error, clear the browser cache and Google services (Google Play Services and Play Market) by first clicking “Stop” and then “Clear data”.

Error 481

Error 481 is due to a problem with your Google account.

Solution. Delete your account through “Settings” - “Accounts” - “Google”, go to your account and select “Delete account” in the options. Reboot your gadget, and then create a new account in Google Play.

Error 491 when downloading from the Market

This error 491 when downloading applications from the Market is associated with the inability to delete or download the application.

  1. Solution. Reinstall your Google account by clicking “Settings” - “Applications” - “All”, find “Google Play Services”, clear data and cache.
  2. Then restart the device, after loading, go to “Settings” - “Credentials and synchronization” again, and delete your account there.
  3. Reboot again, and then create a new Google account or add a deleted one.

Error code 492 on Google Play

Error 492 occurs due to malfunctions in the Dalvik virtual machine running Java code.

Solution. To get rid of this error, clear the cache and application data of Google Play Services and Play Market.

  • If, for some reason, this does not help, reset the existing settings of the device by restoring the factory values ​​through “Settings” - “Restore and reset” - “Reset settings”.
  • Or boot through the “Recovery” mode (press the power and home buttons, or the power and volume down buttons, this function does not work on all models), and select “wipecache/dalvikcache”.
  • Remember that in both cases you will lose your information from your phone, so before cleaning, make a backup copy of your important data.

Error code 495 in Play Store

Error number 495 is associated with malfunctions in the Google Play Market and Google Service Framework.

Solution. Go to these applications through “Settings” - “Applications” and clear the data and cache. Uninstalling Google updates also helps Play Store.

If the indicated error 495 does not disappear, then try deleting your Google account as stated above, restart your phone, and then add your Google account again.

Failed to load application error 498

The cause of the “Failed to load application error 498” error is usually a full cache on your device.

Solution. Clear cache and delete unnecessary files, you can also try entering through the “Recovery” mode (how to do this is stated in the description of error No. 492), and select “Wipecachepartition” there.

How to fix 504 error

The mechanism of occurrence and solution is similar to error No. 495.

Error 911

Typically, error 911 is associated with the end of authentication using Wi-Fi on some web page.

Solution. To get rid of error 911, there are several options:

  • Clearing Google Play Market application data and cache. Go to Settings-Applications, find the specified application there, go into it, and click “Clear data” and “Clear cache”;
  • Re-enter the APN using a mobile browser. Open Play Market and run application updates again;
  • Connect to another Wi-Fi network and update;
  • Instead of Wi-Fi, try using it for updates cellular communication, but remember that for large applications this can be quite expensive.

Installation error 919

Installation error 919 occurs due to insufficient memory.

Solution. Simply remove unnecessary apps and unnecessary media files to increase your free space.

Error 920

It is associated with problems that arise at work Wi-Fi connections.

  1. Solution. To do this, turn off and then turn on Wi-Fi, and by going to PlayMarket, start installing or updating the application.
  2. Deleting your Google account can also help (how to do this is described above in error No. 491), then, after rebooting your device, log in again.
  3. You can try and clear updates, cache and data from the Google Play Market application, and after completing the operations, restart your device.

Error #921 occurred

There is an issue with blocking the installation of new applications.

Solution. Clear the cache of Play Market and Google Service Framework applications, then restart your gadget.

Error 923 when downloading applications

“Error 923 when loading applications” occurs due to a full cache, or when synchronizing applications.

You can also clear the cache through the Recovery function, as stated in the description of error No. 492.

Error 926

What does error 927 mean in the Play Store?

Error 927 occurs in the Play Market if you want to download an application during the Google Play Market update. For the error to disappear, you just need to wait until the end of the PlayMarket update.

Errors 941-942

These problems are associated with malfunctions of the Play Market.

  1. Solution. Stop it from working through “Settings” - “Applications” - “Play Market” - “Stop”.
  2. Clear its cache and remove the update. Carry out the same operations with the Google Framework and Download Manager applications, delete your Google account.
  3. Reboot your device, and then add a new Google account.

Error when receiving data from server RH-01

I described two ways to solve this error in the article earlier: “RH-01 Play Market“.

Conclusion

As you can see above, errors in the Google Play Services application are mostly resolved by clearing the cache and data, as well as by deleting your Google account and then restoring it. Often, simply rebooting the device, freeing up memory, and connecting to another device can help. Wi-Fi networks.

I would recommend carefully monitoring the fullness of your device, regularly clearing the cache using automatic programs, and also using a reliable Internet that guarantees stable program updates. Implementation of these simple rules will help rid your device of many of the errors that occurred in this material.

In contact with

Many owners of Android devices have probably encountered the Google Play service more than once. Quite often, when using this service, the system displays a message stating that an error has occurred in Google Play. Then follows short description problems and failure code. Let's see what can be done when such problems arise and how to deal with it.


Google Play: what is it?

Let's start from afar and first figure out what the Google Play service is. In fact this service is a remote file storage that contains multimedia content and software used in the Android OS environment. In essence, the Google Play service is similar to the AppStore, which is designed for Apple devices. If you pay attention to the service itself, you will notice that all the content in it is organized by content type.

Games, programs, films, music, books, etc. are sorted separately here. There is also an option to highlight paid and free content. And even though you bought some game or program, a service error is a common problem for the Google Play service. Next, we will look at the most likely causes of failures, as well as recommended troubleshooting techniques.

Why might errors occur in the Google Play service? The most common cause of error messages and crashes is that the service cache is full. In some cases, an error in receiving Google Play data may be associated with the installation of unofficial firmware, as well as with updating the service. In some cases, incorrect user identification may occur. As a result, it becomes impossible to log into the service using an existing account. Finally, if the software is initially installed on a removable memory card, then we can assume that it may be faulty or there simply is not enough free space on it. But let's consider everything in order.

Google Play errors: types and codes

Regarding types possible errors related to Google's work Play, then almost all of them are related to the installation of programs, applications and games or to updating already installed software. The most common errors are codes 927, 923, 921, 919, 905, 498, 492, 491, 413. However, it is somewhat unclear why the service produces so many different errors, although the root cause is basically the same.

"Google Play Service": an error occurred

Service failures are quite common. It is worth noting that in some cases, Google Play error number 921 may appear, which is unknown. However, even the appearance of this error indicates that some content in the system cannot be updated or loaded. But if all errors are of the same nature, then the methodology for eliminating and correcting them in almost all cases should be the same. It comes down to three simple things: clearing application data and cache, removing service updates, and entering your account correctly. Of course, the Google Play Market error may be due to a malfunction of the removable storage device. This will be discussed a little later. First, let's focus on the simplest solutions.

The simplest method for eliminating errors is clearing the cache

Let's assume that an unknown Google Play error occurs during the process of downloading data or updates. For some reason, the service itself cannot identify the failure, indicating that the cause is of unknown origin. Typically, this is a Google Play error type 921. Taking all of the above into account, the first thing you need to do is go to the settings of your mobile device and select the application menu there. Find it on Google Play. When entering the main menu of the desired section, you need to use two buttons, namely deleting data and clearing the cache. If the error does not contain code 905, then you can leave the updates alone. If an unknown Google Play error with code 921 appears, you can eliminate the cause using the method described above.

Uninstalling updates

As for the unpleasant situation associated with the appearance of error code 905, in this case you will have to remove all installed service updates. IN certain cases You may need to completely remove all Google services. In the example above, it has already been said that the service management menu has a special button for uninstalling updates. Nothing bad will happen if you perform this operation and reboot the device. If you reconnect to the Internet, the automatic update service until the latest revised release. In this case, you will be able to bypass the installation of the previous clumsy pack. In principle, if you apply deleting data, clearing the cache, and uninstalling updates, the problem should be solved.

Deleting an account

Despite the fact that the problem with loading content should be solved quite simply, in some cases this problem may be due to the fact that the service simply does not recognize registered users. The easiest way out of this situation is to enter the correct data specified during registration. Practice shows that this method does not always work. Often messages that an error has occurred in the Google Play service are issued with failure codes 492 and 905. These are the most common cases. How can I fix this type of Google Play error? Very simple. You just need to delete your account and log in again after rebooting the system.

To perform this operation, you must use the settings menu. Here you need to select the accounts section. In particular, the user should be interested in a Google account. After entering the control window, you simply need to use the delete registration button or the corresponding line from the menu. Deleting registration data is a thankless task. Especially in cases where the user does not remember what password and email address he used.

On the other hand, if you have all the necessary data, then after a reboot the system itself will prompt you to log in with an existing account or create a new one. You can enter all the required information, after which an automatic connection will occur. If you have problems logging in, you can try to recover your password (this method will only be effective if you know the address Email Gmail) or create a new account and try to log into the service using it. It is worth noting that such registration can always be changed if you suddenly remember the details of your previous account. These manipulations are carried out in the accounts section with the selection of the Google service.

Restoring the memory card

The most serious problem when a warning appears that an error has occurred in the Google Play service is the malfunction of the removable media due to physical damage or a software failure. This problem is quite difficult to solve, but in this case there is a way out. The memory card will have to be formatted using special utility, which must correspond to the given media type. First you need to find out some controller codes.

After this, you need to download the corresponding program from the equipment manufacturer’s website. It is worth noting that in each specific case you need to use different programs. When inserted into a computer, the memory card is often not even detected. This is the worst case that can happen. However, when formatting removable media, you can achieve the desired result. It is best not to change the default settings and not to download applications and programs to removable media. For this purpose it is better to use internal memory the device itself. Believe me this method will allow you to get rid of many problems.

Conclusion

If a message appears that an error has occurred in the Google Play service, do not worry ahead of time. Any of these problems can be easily resolved. However, in this article we did not consider the possibility of exposure to viruses. Practice shows that this problem mainly appears as a result of the influence of spyware codes, programs or regular spam. Such objects usually act as follows: first they try to open some page on the Internet through a browser, and then redirect them to Google Play. Here you are already starting to wonder whether the developers themselves installed malicious codes in some of their applications to increase the popularity and increase the number of downloads of their products and the products of their partners?

Here it’s worth considering whether the Play Market errors are related to the failures that the service so diligently reports. However, if such problems arise, then the standard solution in this case will be to delete the cache contents. Of course, you can try using more drastic measures, for example, performing a factory reset or hard reset. However, in most cases such procedures are not required. In addition, after completing the last operations, the user can easily lose everything software, which was installed on a smartphone or tablet. So what's better once again think things through before attempting such steps.

There are times when the Play Store does not load applications (via Wi-Fi for example), Android writes that “there is no connection”, or a message appears stating that Google app Play Market has encountered an error. Android smartphones such as Samsung and Lenovo do not download games.

Let's figure out why this happens, how to deal with these issues and what to do to forget about them forever!

Instability during the operation of the Play Market and its complete inoperability can be caused by various reasons. Virus, technical problems on the server, failure of add-ons, constant application crashes, and other errors can lead to partial or complete inoperability of the program.

Returning to factory settings in the Android OS is not always an acceptable option, in which the user will have to install applications again, and SMS and phone book contacts that are not duplicated on the SIM card will disappear without the possibility of recovery!

Solution

First, restart your device and check if you have access to the Internet. Many bugs can be fixed with these simple steps. Launch Play Market and if the problem persists, move on to other options.

Let's look at the easiest way to resume the Play Market on Android.

Method #1 - delete account data

Method #2 - clean the hosts file

If the error that occurs does not disappear, we perform the following algorithm.


A possible solution to correct errors may be updating or completely reinstalling the program. In some cases (extremely rarely), you can use the date setting on your phone/tablet.

Try deleting your Google account, rebooting your device, and restoring it. Make sure your mobile phone there are no programs (for example Freedom, designed for hacking games) that block the operation of the Play Market for the Android OS.

Many users of various mobile devices, using the Play Market, are faced with a common notification with the text “No connection” when accessing the Internet via Wi-Fi.

Method #3 - remove the proxy

If all other programs and browsers are working, but the Play Market does not see the connection, try disabling the proxy using the following sequence of actions:

  • Menu;
  • Settings;
  • Wi-Fi;

Select and hold the network you are connected to, click “Change network”. Next, click the “Advanced Options” switch and set “Proxy Server Settings” to “None.”

If proxies were turned off, go to the Internet connection properties. Check "Advanced Options", "IP Settings" should be static. Set DNS1 to 8.8.8.8 and DNS2 to 8.8.4.4 and save. Disconnect from Wi-Fi and reconnect.

Method #4 - setting up a router

Another method to solve the problem is to change the MTU: open the router settings, find the Network – WAN tab. For MTU Size, specify one of the following values: 1500/1460/1420. You can check with your internet service provider for the correct amount. Save, reboot the router, check if the Play Market is working.

Factory reset

If none of the methods solved the error, make sure that all the necessary data is duplicated on the SIM card and memory card and reset to factory settings. This radical method will absolutely return the working Play Market.

Be careful when installing suspicious software that works by finding bugs, blind spots and shortcomings in Android. Anything can harm not only the stable operation of the Play Market, but also the entire system!

List of possible Google errors Play Market

  • 403. An error that appears for users from Crimea. In this case, you can use a proxy, or change your account (as an option), since the Play Market in Crimea no longer works;
  • 495. Appears when downloading any files from the store;
  • 941. During the process of updating applications, this error may appear;
  • 491. If this message appears, you need to change your Google account;
  • 498. The device cache is full, so it needs to be cleared. This is done very simply, go to: settings - applications and remove the “unnecessary” from the selected application. You can use some software that will clean the system;
  • 919 (923, 492). Device memory is full. Solving the problem is easy, you need to remove unnecessary things from your phone or tablet;
  • 927. Possibly an app store in this moment is being updated. We wait a few minutes and repeat again;

In this article, I tried to write about all the problems with the Play Market and ways to solve them. I hope that they will help you and you can use the application with peace of mind.