The Rostelecom company provides its users with several ways to find out the account balance. To use some of them, you will need a personal account number.

Find out your personal account number

A personal account is a unique sequence of 14 digits assigned to you as a user of the company’s services. The number is generated and assigned to the user when concluding a contract with Rostelecom. Knowing it, you can check your balance, find out your current balance, look at the name of your tariff and study the conditions specified in it, as well as find out what Additional services you have activated.

Please note: several personal accounts can be attached to one person at once. For example, if one contract relates to mobile communications, and the second - to the connected Internet.

We look in the text of the contract

After concluding an agreement with the company, you received a printed copy of the agreement. Find the “Subscriber’s personal account” block in it - there you will see the personal account number.

In the agreement, the account number is located in the upper right corner, above the barcode

The invoice number is also indicated on the receipt confirming payment for services provided. The receipt could be saved in paper form or, if you entered into an agreement via the Internet, in email. Receipts confirming balance replenishment also contain an account number.

The check contains the personal account number

Find it on the official website

To register on the official website of Rostelecom, you must have a personal account number. But if you managed to register on the site before you forgot this number, you can log into your personal account using your login (phone number or email address) and password.

To enter your personal account, enter your username and password

Once in your personal account, go to the “My Services” section. At the top of the page you will see all the personal accounts linked to you.

The account number is indicated in your personal account

Contact support

If for some reason both of the above methods do not suit you (you have not saved the contract and did not have time to create a personal account on the site), then you can contact the support service by calling 8–00–100–08–00. Since account information is confidential, you will have to verify your identity by providing the operator with the following information about yourself:

  • passport data;
  • the code word you came up with when concluding the contract;
  • the address you indicated when concluding the contract;
  • last name, first name, patronymic, date of birth.

Perhaps the operator will not ask you for all the information listed, but only part of it, but it is better to prepare the entire list in advance. A large number of Personal information is requested to ensure that no one else gets hold of your account number and uses it to harm you.

We come to the company office

If other methods do not help you find out your account number, you can contact the Rostelecom office. Go to the company's official website, select your location and look at the special map where the nearest office is located. Information about offices can also be obtained from the support service by calling 8–00–100–08–00.

The website has a map showing Rostelecom offices

When going to the office, take your passport with you. If the contract is registered in your name, then a passport will be enough. If the contract was concluded by another person, you will need his power of attorney to receive personal information. A sample power of attorney, which needs to be printed and filled out, is located at this link.

If you want to change the terms of the contract or terminate a contract concluded by a deceased person whose heir or relative you are, you will need to take with you a death certificate and a copy of the contract.

Checking the balance

There are several ways to check the balance of funds in your personal account. This can be done either online (through the website, a special application, USSD request, ATM or support service), or by going to the nearest Rostelecom office.

In your personal account

The easiest way to get the data you need and find out detailed information about costs and tariff conditions - use the official Rostelecom website:


Using a special USSD request

If you use mobile internet or mobile communications provided by Rostelecom, then open the dialing menu in your phone, enter the request *102# and press the call button. A USSD request will be automatically executed and information about the balance of funds will be displayed on the screen.

Dial *102# and press the call button

At an ATM

If there is a Sberbank ATM near you, you can follow these steps to find out the balance of your Rostelecom personal account:


Via support

By contacting the support service at 8–00–100–08–00, you will hear the voice of a robotic answering machine. It will announce all available menu items; use the telephone keypad to select the one that allows you to find out the balance. After you tell the operator your personal account number, you will receive information about the balance.

Using auto reminder

If there is not enough money in your balance to pay for the next month of Internet or mobile phone use, you will automatically receive a message indicating that there are not enough funds in your account. The specific amount will most likely not be indicated to maintain confidentiality, but at least you will know that the balance needs to be replenished.

If your account balance is too low, you will automatically be notified

In the mobile application

Rostelecom has a mobile application for Android and IOS operating systems. To use it, you need:


Enter the “Personal Account” menu section to view balance information

In the office

You can find out information about your account status at the Rostelecom office. Go to the company's official website, select your location and look at the special map where the nearest office is located. Information about offices can also be obtained from the support service by calling 8–00–100–08–00.

To confirm your identity at the office, you will need a passport. If you want to know the status of another person’s account, you will also need a power of attorney from him. You can download and print a sample power of attorney from this link.

The office employee will ask you to tell him your personal account number or the phone number to which your personal account is linked.

Using Internet banking

If you use Internet banking from Sberbank, you can take the following steps to obtain account information:


Video: replenishing Rostelecom balance

To obtain information about the status of your account for using Rostelecom services, you need to know your personal account number. You can find out by looking at the contract, logging into your personal account on the official website, contacting the support service or going to the Rostelecom office. To find out the amount available in the account, you can use the website, support service, mobile application, ATM, Sberbank Internet bank, USSD request, or wait for an auto-reminder to replenish your balance.

Rostelecom is one of the largest companies providing services:

  • telephone communications: home and mobile;
  • home television;
  • Internet.

Therefore, we will now tell you how to check Rostelecom balance and what methods exist for this.


Checking your balance at Rostelecom is quite simple. Existing technologies allow you to have information about your account status at any time of the day or night. In order to find out the Rostelecom balance, there is a specific USSD command from a mobile phone:

  • dial the command *105# then press enter and the remaining balance in Rostelecom will be displayed on the phone screen;
  • Internet users have access to greater opportunities. Service "Personal Account". By connecting to the network and creating your account, it’s quite easy to manage your Rostelecom account, monitoring and replenishing it;
  • By dialing 100*11 from a mobile phone and pressing enter, the user can find out the Rostelecom account balance through the operator. The answering machine of the company's contact center during voice dialing will also provide full information about balance;

    The support service will provide the service of providing balance information quite quickly, since the mobile network of this service is well staffed by operators;

  • the Rostelecom operator's salon will provide balance data in a matter of seconds, but to do this you need to visit the mobile communications office, that is, be in close proximity to its location.

Mobile technologies are constantly improving, and the quality of user service for all their requests is growing. Various applications are being developed to provide information about the balance of a mobile phone, Internet and home phone.

High technologies make it possible to improve telecommunications networks, including Rostelecom. This company not only improves technology in accordance with modern requirements, but also develops and implements a wide range of services.


Many Rostelecom users are interested in checking the balance of the Internet, mobile phone, and home phone. Having such information, the user can distribute his finances with greater savings.

Using the “Personal Account” section on the Rostelecom website, you can check the status of your Internet balance.

Having opened the Rostelecom website, the home Internet section in the menu you need to select the “Personal Account” service (or immediately go to the address of this service lk.rt.ru ). Generally accepted data, such as personal account number and password, must be entered when entering your account. Instead of this data, you can use the login and password that are created by the user before entering this section.


In addition to the personal account balance, which is opened in the “Personal Account”, a Rostelecom client has the opportunity to find out:

  • Internet account balance;
  • choose a new tariff plan;
  • select and activate additional services;
  • activate the “Notification” service by placing the icon in the “Notification” line. This mark reminds you of the account being replenished by a message received on email or mobile phone.

Checking Rostelecom balance on your personal account

Rostelecom subscribers have the opportunity to check the Rostelecom balance using personal account, using branded applications that must be downloaded after registration. The “Services” tab will display a list of the company’s services that it provides to this user and the balance of all accounts. These are applications based on iOS and Android: “RTkabinet” in the Play Market/AppStore.

How to find out Rostelecom balance by phone

The company has developed various options for obtaining information about a subscriber's balance. These features are available to users in your region and to those outside your region. The subscriber and the provider operator make contact using:

  • a simple number 000 that does not require memorization - for your region;
  • subscribers using roaming while in another region or abroad can contact the provider by calling +7 908 221 00 41 3. Accurate information on your account status with Rostelecom and telecom operator services will be provided in full;
  • consultations, recommendations and information on the status of your Rostelecom personal account. Its replenishments are available from the provider’s free 24-hour channel by calling 8 800 300 18 00;
  • Rostelecom's support service provides its subscribers with all questions of interest, including the issue of account status within 24 hours.

Everything related to Rostelecom technologies is available to all its users. Having carefully read all the ways to check your balance, everyone can choose the best option for themselves.

On our website you can also find out about Russian banks.

Previously, the balance of a bank account could only be clarified in work time bank branches. To do this, it was necessary to stand in line and wait until a Sberbank employee found the necessary information. Now any information can be obtained online. In this article we will tell you how to check a personal account in Sberbank via the Internet and what is needed for this.

Check through the bank's website

The client will be able to use the online verification service only if Sberbank Online is connected. This service helps not only to see the balances of all accounts, but also to perform operations related to money transfers to other participants in the payment system.

You can also use it to pay for the most popular services, for example, top up your mobile balance or pay for cable or Internet. In any of these cases, you need an ID and password to log into your page.

Registration in the service is available to clients with mobile phone.

It will receive the initial password. When registering, you will also need a Sberbank card. Her data is entered in special fields.

Checking via mobile application

For modern portable devices with their operating systems There are special online applications. Each of them is freely available for download.

By downloading such a program onto their smartphones or tablets, Sberbank clients always have the opportunity after authorization. But the device must connect to the Internet, otherwise the program will not start.

Alternative verification methods

If there is no access to the network, but you need to find out about receipts or debits from your balance, then the balance is available by calling hotline jar. By calling a multi-channel phone number 8 800 555 55 50, the operator will clarify some personal data (passport and code word), and then can provide information about the balances.

Also for card accounts, a service for checking the account using a telephone request is available.

How to find out the balance of MTS home Internet? Many people use services from this company. There are a number of ways to check; you need to carefully study all the options.

Despite the advent of fourth generation mobile networks, broadband access is still popular. It allows you to get high speed, and together with a router it helps to connect devices without a cable.

MTS is one of the popular providers. The company is represented in various regions and offers services. Why is it worth using the Internet from the company?

  • A number of connection tariffs are offered.
  • Attractive conditions are provided.
  • The provider's prices are often lower than those of other companies.
  • It is possible to save a certain amount on services.
  • Stable access to the World Wide Web is provided.
  • The declared speed usually corresponds to the real one, the differences are insignificant.
  • The company runs various promotions, for example, free router rental upon connection.
  • There is a support service that promptly processes requests.
  • Customers rarely have problems, Internet reliability is high.
  • You can join the bonus program.
  • There is a “20% back” promotion.

Therefore, the provider’s services are always in demand at Russian market. The company has some of the most favorable tariffs and a stable network. It is possible to establish full cooperation with the company.

Why is it necessary to control the balance?

Why is it necessary to check the MTS home Internet balance? There are a number of reasons:

  1. It is necessary to replenish in a timely manner.
  2. It is necessary to maintain a positive balance so as not to be left without access to the network.
  3. You want to keep track of your spending.

It is important to constantly maintain a positive account balance. Then you can fully use the services of the provider and not be left without access. But how to check?

How to find out the balance of home Internet and TV on MTS using your personal account

Today there are a number of ways to check:

  • Log in to your personal account.
  • In the voice assistant.
  • Use contact center support.
  • Come to the MTS salon.

Which option should you choose? It all depends on your wishes and capabilities. Let's look at the main methods and their features.

How to check MTS television balance by contract number

You can call the contact center. You will need:

  1. Dial 0890.
  2. If you use the services of another operator, then enter 88002500890.
  3. In the menu, select transfer to a contact center specialist.
  4. Please wait for an answer.
  5. After connecting, ask for your TV or Internet balance.
  6. Please provide the requested information.
  7. The specialist will provide the information of interest.

This is one of the ways to check your home Internet balance on MTS using your personal account and TV. The key disadvantage of the method is that it takes a lot of time. You will need to wait for the operator's response to receive the information you are interested in. Sometimes you have to be on line for up to 10-20 minutes.

Voice menu

Clients can use the contract and account number to check in the voice menu. Necessary:

  • Call company support.
  • Listen to menu items.
  • Select to receive account and balance information.
  • Enter the requested data.
  • The system will provide information about the account status.

The procedure takes less time than calling a specialist. You need to listen carefully to the menu to find the items you need. Typically, clients do not have problems performing the check.

Office visit

You can obtain account information in the operator’s salon. Required:

  1. Open the map on the website.
  2. Find your nearest office.
  3. Come to the salon in person.
  4. Provide identification information.
  5. The client will receive information via PM.

Naturally, few people use this method. Most subscribers do not have the opportunity to come to the office to obtain information about the current account status. Therefore, it is worth choosing a different option.

Personal Area

Finding out the balance of MTS Internet and television in your personal account is an excellent solution for clients. Most subscribers use this option to check. LC has many advantages:

  • It is easy to use.
  • Got a nice interface.
  • Works great on a variety of devices.
  • It is easy to interact with, the user will quickly get used to the personal account.
  • You can get account information and manage services.
  • You can log into your personal account not only from a PC, but also from a smartphone.
  • Your personal account is stable and there are no problems when using it.

Checking balance is just one of the functions. In your personal account, you can change the conditions, choose a different tariff, connect additional services, adjust parameters, and examine debits from your account. LC has many possibilities.

How to find out the balance in your personal account? Necessary:

  1. Open the operator's website.
  2. Click on the “My MTS” tab.
  3. Select from options " Home Internet and TV."
  4. A login form will appear.
  5. Enter your account number and password.
  6. The system will then redirect the user to the main page.
  7. The current balance is immediately indicated on it.

How to make a payment?

One of the payment methods is in the MTS salon. You need to come to the nearest office and contact a specialist. State your account number and amount. Give the money to the employee, he will issue a payment document.

An alternative option is to use a terminal. Select payment for the Internet, find “Home Internet and TV MTS”. Click on the icon and a form to fill out will appear. The personal account number is entered into it. Insert money into the bill acceptor, wait until the device determines the amount. Click on the confirm button.

How to pay online? There are a number of ways:

  • Use the MTS website and send money from the card.
  • Through an Internet banking system, for example, Sberbank online.
  • Third party translation services.
  • Send from your Yandex Money account.
  • Make a payment from your WebMoney wallet.

Rostelecom provides a personal account on how to view the balance on a personal account - one of the most common questions today. But there are other verification methods that are available to users. It is necessary to analyze all the options so that you can independently choose the appropriate solution.

In some cases, you will need your personal account number for verification. It is individual and assigned to each subscriber. The number is used to identify clients in order to provide them with information of interest.

It is indicated in the contract that was concluded upon connection. Considering that many clients do not keep these documents or lose them, you will have to look for other ways to check the personal identification number.

You can call the contact center and provide personal information for identification. The specialist will dictate your personal account number, write it down so you don’t forget and use the information in the future.

Another option is to come to your nearest office in person. Provide your passport, the employee will check the data and be able to tell you the personal identification number that was assigned when concluding the agreement. But this method requires some time to visit a company branch.

You can also obtain this information in your personal account. It's easy to do:

  • Log in to the system.
  • Go to the page to manage your account.
  • The l/s number will be indicated in a special line. You can write it down or copy it.

What services does the company provide?

If you want to check your personal account balance with Rostelecom, you also need to understand what service you are using. The methods for further obtaining information depend on this. The organization has several directions:

  1. Home phone.
  2. Mobile connection.
  3. Internet.

How to check the balance of Rostelecom home Internet by phone number

Let's be honest - the balance on the Internet is checked by the account number, not the phone number. There are several options for obtaining information:

  1. Call the contact center.
  2. Personal Area.
  3. At the ATM.

In the support service you will need to provide your personal account number and the address where you connected to the Internet. The specialist will clarify your personal data and then provide information about the current balance. The process takes some time.

You can go to your personal account. You need to log in and select “Internet”. On the page that appears in a special window, you can find out the current balance of your account.

If you have enough free time, you can find a Sberbank ATM and select an item that pays for Rostelecom services. It is possible to obtain information about the account status and immediately make a deposit. This opportunity is also available in Sberbank Online.

For home phone

Despite the proliferation of mobile phones, landline devices are still used in our country. But it is important to pay for services in a timely manner so that a subsequent disconnection of communication does not occur.

Previously, the company sent invoices every month, working on a postpaid system. But now it is possible to check the balance of a landline phone for its subsequent replenishment.

Main methods:

  • Through the user account.
  • At the contact center.

To check the balance in your personal account, you will need:

  1. Go to the operator's website.
  2. Log in to access your account.
  3. Select the appropriate one from the services.
  4. You will be able to see the current account status.
  5. The site immediately provides the opportunity for payment.

Another option is to call customer service. You will need to wait for the specialist’s response, after which you can find out the Rostelecom balance by your personal account number. The employee will clarify the current amount of funds.

Rostelecom: checking balance using USSD request

You can check your mobile operator subscriber account in several ways:

  • Login to LC. After authorization, you need to select the item with a mobile phone. In the window you can get information about the current account status.
  • Call the contact center. It is enough to provide your phone number and personal information for a specialist to check your balance.
  • Using a request. Dial *105#, you will receive an information message with the amount in your account.

Many subscribers use USSD request for verification. This option has several advantages:

  1. The whole procedure takes a minimum of time.
  2. There are no difficulties.
  3. You can quickly obtain the data you are interested in.
  4. The code is easy to remember.
  5. No need to have internet access.

Rostelecom application - simple and convenient account verification

If you want to get information about the current account status, the easiest way is to use the application. Many companies are now releasing programs for smartphones with the following goals:

  1. Provide the client with a convenient tool for checking and managing the account.
  2. Reduce the number of calls to the contact center, reduce the burden on specialists.
  3. Ensure comfort in performing various operations.

How to use the application:

  • Initially, you will need to go to the official store on your mobile platform.
  • Download and install the My Rostelecom program.
  • Then go into it and log in.
  • You will be offered to manage several accounts - for your home phone, Internet and mobile communications.
  • Choose one of the options.
  • The window that appears will indicate the current balance.

Additional program features:

  1. Managing personal accounts, viewing information on them.
  2. You can view a map of the company's offices.
  3. Service management. You can configure basic parameters for comfortable use, select tariffs and options.
  4. In the application you can participate in the bonus program, find out the number of points and exchange them for gifts.
  5. It is suggested to get expert advice via chat.

What are the main advantages of the application?

  • You can quickly find out all the information about payments for the Internet and communications, and the expenditure of funds.
  • It has the most simple and intuitive interface.
  • Contains the main functions of your personal account.
  • Undemanding on device resources. It can be launched even on smartphones with low performance.
  • Uses a relatively small amount of traffic.
  • Simple and stable on all devices.
  • You can protect your login with a special password to prevent unauthorized persons from gaining access.

How to top up?

If your account does not have enough funds, you need to top it up. You can perform the procedure in several ways:

  1. In terminals for making payments.
  2. At Russian Post offices.
  3. At the ATM.
  4. Through Sberbank Online.
  5. Directly from a bank card.
  6. With help electronic money. Funds are accepted from WebMoney and Yandex Money.

The easiest way to top up is from a card, through Sberbank Online, or with electronic money. The whole procedure will take minimal amount time. The funds will quickly be credited to your account and you will be able to continue using the company’s services.

Now you know about the main ways to check your account and replenish it. All that remains is to choose the option that is best suited for you, and then carry out the immediate procedure.